DialAmerica Healthcare Solutions
Member Level: VendorVendor Overview
Description of Services: Established contact center provider with U.S.-based and nearshore + offshore centers staffing 3,500 agents. Have successfully supported over 28 managed care plans in Enrollment, Member & Provider Service, Wellness Outreach with Licensed & Non-licensed agents in English, Spanish and various languages.
Primary Service: Administrative Systems
Secondary Service: Marketing/Member Materials
Alliance members, log in to view this company's complete profile.
960 Macarthur Blvd
Mahwah, NJ 07430
(830) 755-6315
http://www.aucera.com
Documents
Recording: DialAmeirca - How to Improve Your Member Experience Through Enhanced Member Outreach
Learn how DialAmeirca can help you to improve the value of your member experience.
Presentation: DialAmerica - How to Improve Your Member Experience Through Enhanced Member Outreach
This live event focuses on key factors that will impact you and your business. During the webinar you will have the opportunity to learn more about how you can, Create improved member experience and satisfaction, Improve STAR ratings, HEDIS measures and HOS scores, Reduce overall cost per member, Lower member attrition, Increase overall member health and health awareness