Red Privet LLC
Member Level: VendorVendor Overview
Description of Services: Healthcare experiences can't always be delightful - but they can be better designed.
We help your brand deliver the best experience possible, even in the worst of circumstances. We understand your customer's reality-be it anxious, hopeful or empowered-then design empathetic solutions to meet their needs.
We research, design, and execute digital solutions that help real people navigate real life with confidence.
While many agencies focus on helping brands look their best, our focus extends beyond appearances and ensures brands deliver the best experience to their customers – be it the quickest, most convenient, or most empathetic one possible.
-Customer Research
-Journey Mapping
-Usability Testing
-Customer Experience Strategy
-Digital Design and Development for Websites, Portals, & Mobile Applications
Primary Service: Administrative Systems
Secondary Service: Marketing/Member Materials
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215 West Pine Street
Selinsgrove, PA 17870
717-260-5239
http://www.redprivet.com
Documents
Presentation: Red Privet Workshop
Red Privet will lead participants through educational and experiential exercises that have proven successful for their clients in getting started on creating a customer-focused experience
Workshop Journey Map
Materials used at the Customer Experience workshop with Red Privet.
Audio: Red Privet Workshop
Red Privet will lead participants through educational and experiential exercises that have proven successful for their clients in getting started on creating a customer-focused experience