Information Technology & Operations Value Visit
Event Date: 2/7/2018 - 2/9/2018
Event Overview
Access all the event presentations and podcasts from the documents tab. |
Hosted by: SelectHealth and Providence Health Plans
As health plans and their provider owners and partners continue an unprecedented pace of revolutionary changes across the enterprise, incredible demands are placed on the information technology infrastructure and operational framework. This value visit brought leaders in these key areas together to explore challenges and breakthroughs in operationalizing change in today's healthcare industry.
Download the event presentations and podcasts for in-depth information on:
- Results from the 2017 CIO Survey: evaluation of trends in IT and an updated inventory of tools
- Gain insights from multiple health plan case studies on market perspectives and the demands placed on IT and operations
- SelectHealth Plan case study: Their management operating system and continuous improvement methodology
- Providence Health Plan case study: Web service architecture and pushing data to the user front end
- Closed session for health plans only: Perspectives on critical platforms and vendor relationships
- Vendor panel: Emerging capabilities and priorities in today's claims systems
- Making the shift to the agile model and moving away from the traditional waterfall
- Master data management and data governance: P&P show and tell and committee structure and governance tools
- Cost optimization: Achieving efficiencies and operating well with a compressed budget
Member Testimonials
Dave Cook
Paramount Health Care
Lisa Kuhls
Medical Associates Health Plans
Chris Jasinski
Health New England
Kellie Opp
Avera Health Plans
Thank you to our event sponsors
PLATINUM SPONSORS
GOLD SPONSORS
SILVER SPONSORS
BRONZE SPONSORS
OTHER SPONSORS
Agenda
For a detailed agenda go to the Documents tab to download
AGENDA AT A GLANCE
Wed, Feb 7 |
Industry trends’ impact on IT investment and development strategies |
8:00 – 8:30am |
Breakfast |
8:30 – 9:00am |
Welcome and Introductions |
9:00 – 10:00am |
The 2017 Alliance member CIO Survey: What’s next for CIOs across the country? |
10:00 – 10:20am |
Break |
10:20 – 11:30am |
Alliance Member Health Plan closed session: Claims system discussion |
11:30 – 12:30pm |
Lunch |
12:30 – 2:15pm |
Panel discussion on the claims system evolution: How today’s technology is changing to meet tomorrow’s managed care challenges |
2:15 – 2:30pm |
Break |
2:30 – 3:30pm |
Western Health case study: Best practices in transitioning from waterfall to agile development |
3:30 – 4:30pm |
SelectHealth case study: Enterprise Architecture and aligning capabilities and processes |
6:00pm |
Reception |
Thurs, Feb 8 |
Gaining efficiencies in data quality improvement, operations and automation |
8:00 – 8:30am |
Breakfast |
8:30 – 10:00am |
Panel discussion: Best practices and lessons learned in master data management and data governance |
10:00 – 10:30am |
Break |
10:30 – 12:00pm |
Health Alliance Plan case study: Achieving efficiencies and operating well with a compressed budget |
12:00 – 1:00 pm |
Lunch |
1:00 – 5:00pm |
SelectHealth Health Plan Onsite Workshop: Operationalizing Innovation |
5:30pm |
Dinner |
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Fri, Feb 9 |
Ensuring security for your members and disaster readiness for your Plan |
8:00 – 8:30am |
Breakfast |
8:30 – 10:00am |
Health First Health Plan case study: Cybersecurity for your team and your consumers |
10:00 – 10:15am |
Break |
10:15 – 11:30am |
Cox HealthPlans case study: What happens if a key leader gets “the death card”? |
11:30am |
Wrap Up and Adjourn |
Venue
Grand America Hotel
555 South Main St
Salt Lake City, UT 84111
801.258.6000
Reservations 800.304.8696
Website
The hotel room block expires on January 15, 2018
Our room rate is $229 plus taxes/fees. This rate may be available three days prior and three days after our meeting dates, depending on the hotel's availability. You should call the reservations department at 800.304.8696 and ask for the Health Plan Alliance (Vizient) room rate or book online. Should you call after the deadline, you will not be guaranteed to receive our group room rate or the hotel may be sold out. Please note that the group block could sell out before this date.
DRESS
Business casual attire is appropriate for the meeting. Remember that the hotel meeting room temperatures vary, so we recommend that you layer clothing to be comfortable in case the room becomes either hot or cold.
GROUND TRANSPORTATION
Taxi from the Salt Lake City International airport is approximately $20.
Learn more
SALT LAKE CITY WEATHER
View the latest weather forecast.
Documents
Audio: Cybersecurity for your team and your consumers
Health First Health Plan's CIO, Alex Popowycz, leads a discussion on cybersecurity, and issue which has only has grown over time in terms of scale and sophistication. Popowycz discusses the consumer point of view and examines what can or should be done to provide confidence to our customers that the data and transactions performed with us are safe extending into the IoT realm. In addition, he explores the view from the back-office, including things such as insider threats.
Audio: What happens if a key leader gets "the death card"?
In this case study presentation from Cox HealthPlans CIO, we walk through an approach to disaster readiness that is sure to capture your leadership team's attention ... Hand out death cards in a challenging dry run of "what would you do if..."ÂÂ. Attendees will take away actionable ideas, tips and tricks, to more effectively engage your key leadership members in a disaster readiness plan and dry run. In addition, our presenter shares enlightening insights from an onsite consultation with the FBI regarding her organization's DRP for hacking. Tips and tricks to ensure your policies reflect best practices.
Audio: Best practices and lessons learned in master data management and data governance panel
Attendees gain insights from their Alliance peers on three key issues related to master data management: why data quality improvement, what was done and what were the lessons learned.
Audio: Achieving efficiencies and operating well with a compressed budget
In this case study from Health Alliance Plan, CIO Annette Marcath shares her department's ongoing efforts to increase operational efficiency. From insights gained through expert consultants to the big wins that come from process improvement efforts, Marcath shares the lessons learned along the way, as well as ideas others can take back to their organizations.
Presentation: SelectHealth continuous improvement culture shift
SelectHealth AVP Continuous Improvement Bryan Crowell kicked off the February 8, 2018 onsite workshop with an overview of SelectHealth's shift to a continuous improvement culture. He described the reasons behind the shift, the goals the organization is reaching toward, and the tactics deployed to operationalize the vision. This onsite workshop hosted by SelectHealth was part of the February 7-9, 2018 IT and Operations Value Visit
Presentation: Enterprise Architecture and aligning capabilities and processes
This case study from SelectHealth maps business capabilities and processes to technologies.
Audio: The 2017 Alliance Member CIO Survey
A recap of the recent CIO survey of the Alliance and ACAP membership.
Audio: Panel - Claims System Evolution
In this panel discussion, we explore the industry trends and how claims system experts anticipate these technologies will continue evolving with the rest of the industry.
Audio: Best practices in transitioning from waterfall to agile development
Western Health Advantage shares their organization's transformation from a traditional waterfall approach to the more nimble agile approach to technology infrastructure planning and investment.
Audio: Enterprise architecture and aligning capabilities and processes
This case study from SelectHealth maps business capabilities and processes to technologies.
Attendees
Below is a list of all delegates registered to date for this event
- Timothy Boesken
- ALLIANCE MEMBER
- Vice President, Information Technology at Health First Health Plans
- Andy Browning
- ALLIANCE MEMBER
- AVP, Chief Analytics Officer at SelectHealth
- Michelle Carr
- ALLIANCE MEMBER
- Director, Operations at Sentara Health Plans (Optima)
- Barry Facile
- ALLIANCE MEMBER
- Director of IT Services at Avera Health Plans
- Travis Hansen
- ALLIANCE MEMBER
- DBA at SelectHealth
- Bob Heitman
- ALLIANCE MEMBER
- Chief Actuary at SelectHealth
- Lisa Kuhls
- ALLIANCE MEMBER
- IT and Provider Relations Manager at Medical Associates Health Plans
- Matt Lewis
- ALLIANCE MEMBER
- AVP, IT Operations at Baylor Scott & White Health Plan
- Troy Madsen
- ALLIANCE MEMBER
- Manager at SelectHealth
- Annette Marcath
- ALLIANCE MEMBER
- Chief Information Officer at Health Alliance Plan (HAP)
- Jeffrey Martin
- ALLIANCE MEMBER
- Chief Financial Officer at Paramount Health Care
- Kellie Opp
- ALLIANCE MEMBER
- Operations Manager at Avera Health Plans
- Susan Sanchez
- ALLIANCE MEMBER
- Chief Information Officer at Cox HealthPlans
- Debra Schiffman
- ALLIANCE MEMBER
- Vice President, Operations at Quartz Health Solutions
- Leslie Sprites
- ALLIANCE MEMBER
- Senior Director of Claims at Alliant Health Plans
- Dave Zhang
- ALLIANCE MEMBER
- VP of IT at Alliant Health Plans
- Mike Comick
- SPEAKER
- Independent Consultant at Michael Comick and Co, LLC
- Craig Penrose
- SPEAKER
- Senior Vice President, Business Consulting Services at Emids Technologies
- Marlene Reedy
- SPEAKER
- Business Solution Executive at DST Health Solutions
- Becky Erbe
- SPONSOR
- Chief Business Development Officer at hunterAI
- David Gallegos
- SPONSOR
- SVP Consulting Services at Optum Advisory
- Brigid Turrittin
- SPONSOR
- Vice President Sales- Payer at Tegria
- Annie Briggs-Sweeney
- VIRTUAL ATTENDEE - MEMBER
- Claims Director at SelectHealth
- Rita Datko
- VIRTUAL ATTENDEE - MEMBER
- Chief Financial Officer at Sharp Health Plan
- Jon Griffith
- VIRTUAL ATTENDEE - MEMBER
- VP and Chief Operations Officer at SelectHealth
- Glenn Hamburg
- VIRTUAL ATTENDEE - MEMBER
- Chief Information Officer at Western Health Advantage
- Kevin Lewis
- VIRTUAL ATTENDEE - MEMBER
- Chief Executive Officer at Community Health Options
- Robert Micillo
- VIRTUAL ATTENDEE - MEMBER
- Chief Information Security Officer at MetroPlusHealth
- Marianne White
- VIRTUAL ATTENDEE - MEMBER
- AVP, Claims at SelectHealth
Speakers
- Mike Comick
Independent Consultant at Michael Comick and Co, LLC
click here for full people profile
- Glenn Hamburg
Chief Information Officer at Western Health Advantage
click here for full people profile
- Annette Marcath
Chief Information Officer at Health Alliance Plan (HAP)
click here for full people profile
- Craig Penrose
Senior Vice President, Business Consulting Services at Emids Technologies
click here for full people profile
- Marlene Reedy
Business Solution Executive at DST Health Solutions
click here for full people profile
- Susan Sanchez
Chief Information Officer at Cox HealthPlans
click here for full people profile