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Consumer-facing Digital Strategies and Technologies

Event Date: 8/21/2018

Event Overview

Tuesday, August 21, 2018
1:00 PM CT – 2:00 PM CT (60 minutes)

Session description: 

In today's hyper competitive landscape health plans are grappling with consumer centricity and engagement.  The race to win their hears is tighter than ever.  A combination of the abundance of data a computetational power with the decreased cost in computing power gave rise to new technological algorithms like machine learning.  New entrants are using these technologies to continue disrupting health care.

In this webinar you will learn:

  • The new demands for successful digital customer engagement
  • Understand how health plans can use technologies such as artificial intelligence/machine learning and cloud/edge computing can drive consumer engagement, improve customer service, and drive product innovation
  • How health plans can reshape themselves into consumer-first digital businesses
  • How to get started, how to architect a bright future in a world of constant disruptions

 

This event is designed for:

Executives and managers responsible for developing and implementing digital strategies, marketing, member experience and communications.

This event is hosted on our Readytalk platform.

 

Recommended upcoming ASO/Commercial events

 

Documents
8/23/2018

Recording: Consumer-facing Digital Strategies and Technologies
A combination of the abundance of data a computetational power with the decreased cost in computing power gave rise to new technological algorithms like machine learning. New entrants are using these technologies to continue disrupting health care.

8/21/2018

Presentation: Consumer-Facing Digital Strategies and Technology
In today's hyper competitive landscape health plans are grappling with consumer centricity and engagement. The race to win their hearts is tighter than ever. A combination of the abundance of data a computetational power with the decreased cost in computing power gave rise to new technological algorithms like machine learning. New entrants are using these technologies to continue disrupting health care.

Attendees

Below is a list of all delegates registered to date for this event

  • Susan Evans
  • ALLIANCE GUEST
  • Dir of Medicare Mbr Communications, Appeals & Grievances at VIVA Health
  • Allison Schuver
  • ALLIANCE GUEST
  • Medicaid RCO Administrative Coordinator at VIVA Health
  • Angela Szarenski
  • ALLIANCE GUEST
  • Manager of Communications and Marketing Operations at VIVA Health
  • JoAnne Bresler
  • ALLIANCE MEMBER
  • Member Experience Manager at Aspire Health Plan
  • John Caparoon
  • ALLIANCE MEMBER
  • Communications Manager at Health Alliance Medical Plans
  • Meagan Close
  • ALLIANCE MEMBER
  • Director, Provider Partnerships at Health Alliance Medical Plans
  • Edward Curis
  • ALLIANCE MEMBER
  • Product Director - Medicaid at Neighborhood Health Plan of Rhode Island
  • Miles Glew
  • ALLIANCE MEMBER
  • FWA Program Manager at Community Health Plan of Washington
  • Kena Hahn
  • ALLIANCE MEMBER
  • Director- Medicare Stars and Outpatient Care Coordination at Health Alliance Medical Plans
  • Glenn Hamburg
  • ALLIANCE MEMBER
  • Chief Information Officer at Western Health Advantage
  • Rick Heron
  • ALLIANCE MEMBER
  • Chief Experience Officer at Western Health Advantage
  • Kaleb Holt
  • ALLIANCE MEMBER
  • Director of Medicare Programs at SelectHealth
  • Michelle James
  • ALLIANCE MEMBER
  • Senior Product Development Manager at Intermountain Healthcare
  • Cherise Jennings
  • ALLIANCE MEMBER
  • IT Operations Manager at Sentara Health Plans (Optima)
  • Marilee Klock
  • ALLIANCE MEMBER
  • Sr. Director, Value Based Care - Risk Adjustment at Quartz Health Solutions
  • Patti Miller
  • ALLIANCE MEMBER
  • Director of Applications, Information Systems at Quartz Health Solutions
  • Adrienne Neaderhiser
  • ALLIANCE MEMBER
  • Director, Member Experience Design at Presbyterian Health Plan
  • Michele Perkins
  • ALLIANCE MEMBER
  • Social Media and Digital Communications Manager at Baylor Scott & White Health Plan
  • Jana Perry
  • ALLIANCE MEMBER
  • Vice President, Strategy and Marketing at Health Alliance Medical Plans
  • Susan Peterson
  • ALLIANCE MEMBER
  • Director, Communications and Marketing at Sentara Health Plans (Optima)
  • David Pett
  • ALLIANCE MEMBER
  • Manager of Individual Sales at Health First Health Plans
  • Laura Plitt
  • ALLIANCE MEMBER
  • Project Associate at Johns Hopkins Medicine
  • Greg Pugh
  • ALLIANCE MEMBER
  • Sr. Director, Service Development & Chief of Staff at Passport Health Plan
  • Angela Roybal
  • ALLIANCE MEMBER
  • RN Educator at Presbyterian Health Plan
  • Michelle Skelly
  • ALLIANCE MEMBER
  • Director of Marketing and Communications at Alliant Health Plans
  • Jan Sole
  • ALLIANCE MEMBER
  • IT Business Consultant at Presbyterian Health Plan
  • Nancy Weber
  • ALLIANCE MEMBER
  • Clinical Integration Program Manager at Network Health
  • Stephanie Wiegman
  • ALLIANCE MEMBER
  • Customer Experience Coordinator at Samaritan Health Plans