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Annual Star Ratings Comparative Benchmark Report

Event Date:12/18/2018

Event Overview

Tuesday, December 18, 2018
1:00 pm CT – 2:30 pm CT (90 minutes)

This event is hosted on our ReadyTalk platform

Melissa Smith, Senior Vice President STARS and Strategy, with Gorman Health Group, presents our annual Health Plan Alliance STAR ratings comparative benchmark report.  You won't want to miss this 90 minute session for an opportunity to learn how Alliance member health plans' STAR performance compares to the national average (Part C & Part D) as well as what to expect in the coming months relative to STAR ratings. 

In addition, Melissa will be highlighting key areas of strength and weaknesses, and providing recommendations for areas Alliance member plans should be focusing on for continued success with the STAR ratings program.   The actual report will be made available for download on the Documents tab of the event page. It will also searchable on the Alliance online knowledge center. 

 

Audience

Executive stakeholders in STAR ratings management, Medicare Advantage leadership and individuals with responsibility for managing and implementing HEDIS, CAHPS and HOS improvement initiatives within your organization, including:

  • MA leadership teams
  • MA program managers
  • STAR Czars
  • Leaders and managers in Quality and Pharmacy
  • Compliance 

Special offer:  Gorman Health Group will be providing a customized plan-specific report card that plans can use to help with their internal planning for the coming year. Gorman Health Group is also pleased to offer a free onsite Stars strategy session to members of Health Plan Alliance to share an industry update, along with thoughts and ideas regarding 2019 strategies and tactics based on your report card.   

 
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Documents
Attendees

Below is a list of all delegates registered to date for this event

  • Mike Abdo
  • ALLIANCE MEMBER
  • Director of Pharmacy at CommunityCare
  • Rachel Abramson
  • ALLIANCE MEMBER
  • Program Manager of Strategic Planning at Community Health Plan of Washington
  • Olamide Akanbi
  • ALLIANCE MEMBER
  • Regulatory Coordinator at Paramount Health Care
  • Jordan Anderson
  • ALLIANCE MEMBER
  • Vice President of Sales at Avera Health Plans (DAKOTACARE)
  • Sarah Anzick
  • ALLIANCE MEMBER
  • Quality Improvement Coordinator at Sentara Health Plans (Optima)
  • Megan Ashbaugh
  • ALLIANCE MEMBER
  • Program Manager, Healthy Living at Community Health Plan of Washington
  • Gabriel Ayerza
  • ALLIANCE MEMBER
  • Medicare Strategy Director at Community Health Plan of Washington
  • Amy Bachhuber
  • ALLIANCE MEMBER
  • Manager of Quality Improvement at Quartz Health Solutions
  • Cody Ball
  • ALLIANCE MEMBER
  • Pharmacy Coordinatory at SelectHealth
  • Damien Banks
  • ALLIANCE MEMBER
  • Star Rating Manager at Health Alliance Medical Plans
  • Donna Barhorst
  • ALLIANCE MEMBER
  • Medical Director/Pediatrics at SelectHealth
  • Kim Barrus
  • ALLIANCE MEMBER
  • Medical Home Manager at SelectHealth
  • Gabrielle Benitez
  • ALLIANCE MEMBER
  • Quality Program Manager Associate at Presbyterian Health Plan
  • Stacie Bleeker
  • ALLIANCE MEMBER
  • Coordinator, Quality, HEDIS at Avera Health Plans (DAKOTACARE)
  • Keith Boell
  • ALLIANCE MEMBER
  • Quality Medical Director at Geisinger Health Plan
  • Katie Bonomo
  • ALLIANCE MEMBER
  • Quality Improvement Coordinator II at Health Alliance Medical Plans
  • Katrina Brent
  • ALLIANCE MEMBER
  • Medicare Stars Analyst at HealthTeam Advantage
  • Jenifir Bruno
  • ALLIANCE MEMBER
  • Medical Director at FirstCarolinaCare Insurance Company
  • Linda Bunnell
  • ALLIANCE MEMBER
  • Director, Performance Improvement at Presbyterian Health Plan
  • Roseline Buyeka
  • ALLIANCE MEMBER
  • Program Manager, Care Improvement at Community Health Plan of Washington
  • Marty Cerier
  • ALLIANCE MEMBER
  • Manager Regulatory Audit and FDR Oversight at Health Alliance Plan (HAP)
  • Melissa Cook
  • ALLIANCE MEMBER
  • President & CEO at Sharp Health Plan
  • Brian Crocker
  • ALLIANCE MEMBER
  • Regulatory Compliance Administrator at Network Health
  • Linda Cummings
  • ALLIANCE MEMBER
  • Lead Clinical Quality Examiner at MetroPlus Health Plan
  • Cassie Delaney
  • ALLIANCE MEMBER
  • Manager, Product Development and Governance at Health First Health Plans
  • Tara Dontje
  • ALLIANCE MEMBER
  • Quality Improvement Coordinator at Network Health
  • Kim Doss
  • ALLIANCE MEMBER
  • Quality Program Coordinator at Network Health
  • Charissa Drake
  • ALLIANCE MEMBER
  • Contract Compliance Manager at Sentara Health Plans (Optima)
  • Alison Dunton
  • ALLIANCE MEMBER
  • Director of Practice Enhancement & Analytics at Aspire Health Plan
  • Sarah Ebben
  • ALLIANCE MEMBER
  • Government Programs Compliance at Health Alliance Plan (HAP)
  • Cesarina Elias
  • ALLIANCE MEMBER
  • Manager of Performance Improvement & Accreditation at Neighborhood Health Plan of Rhode Island
  • Jan Elion
  • ALLIANCE MEMBER
  • Quality Improvement Manager at Sentara Health Plans (Optima)
  • Ariane Farnell
  • ALLIANCE MEMBER
  • Actuarial Director at Health Alliance Plan (HAP)
  • Rhonda Farrar
  • ALLIANCE MEMBER
  • Supervisor of HEDIS at Health First Health Plans
  • Jeremy Fejfar
  • ALLIANCE MEMBER
  • Clinical Pharmacy Director at Quartz Health Solutions
  • Jessica Fischer
  • ALLIANCE MEMBER
  • Director of Strategy and Business Development at Network Health
  • Sharon Fletcher
  • ALLIANCE MEMBER
  • President - Fluent Health powered by Presbyterian at Presbyterian Health Plan
  • Jamie Forrest
  • ALLIANCE MEMBER
  • Chief Compliance Officer at Health First Health Plans
  • Melissa Fox
  • ALLIANCE MEMBER
  • Manager of Clinical Pharmacy Management at AvMed
  • Sara Gardner-Smith
  • ALLIANCE MEMBER
  • Program Manager, Medicare Stars at Providence Health Plans
  • Mark Geiger
  • ALLIANCE MEMBER
  • Quality Health Integration Supervisor at Network Health
  • Marina Genin
  • ALLIANCE MEMBER
  • Medicare Improvement Lead at MetroPlus Health Plan
  • Carrie Germain
  • ALLIANCE MEMBER
  • Sr Director, Performance Improvement and Management of HEDIS, Stars and Reporting at Health Alliance Plan (HAP)
  • Tania Gordon
  • ALLIANCE MEMBER
  • HEDIS Manager/Lead at MetroPlus Health Plan
  • Shane Greene
  • ALLIANCE MEMBER
  • Director of Pharmacy Services at Care N' Care Insurance Company, Inc.
  • Lori Greubel
  • ALLIANCE MEMBER
  • Director, Customer Service at Quartz Health Solutions
  • Kena Hahn
  • ALLIANCE MEMBER
  • Director- Health Coaching, Consultative Services and Star Ratings at Health Alliance Medical Plans
  • John Haley
  • ALLIANCE MEMBER
  • Chief Operating and Financial Effectiveness Officer at CHRISTUS Health Plan
  • Sarah Harbin
  • ALLIANCE MEMBER
  • Clinical Quality Improvement Analyst at Health Alliance Medical Plans
  • Lori Harris
  • ALLIANCE MEMBER
  • Medicare Advantage Coder at Health Alliance Plan (HAP)
  • Laurie Hawks
  • ALLIANCE MEMBER
  • Interim Director, Case Management at Health First Health Plans
  • Jane Hayes
  • ALLIANCE MEMBER
  • Chief Experience Officer at Health Alliance Medical Plans
  • Jill Herr
  • ALLIANCE MEMBER
  • Manager of Quality Improvement at Medical Associates Health Plans
  • Lisa Holland
  • ALLIANCE MEMBER
  • Dir. Population Health Clinical Programs at Health New England
  • Kaleb Holt
  • ALLIANCE MEMBER
  • Medicare Advantage Program Manager at SelectHealth
  • Deanna Homer
  • ALLIANCE MEMBER
  • Vice President, Pharmacy Operations and Quality Programs at HealthTeam Advantage
  • Mark Huizenga
  • ALLIANCE MEMBER
  • Manager at Health Alliance Plan (HAP)
  • Linda Hunsicker
  • ALLIANCE MEMBER
  • 5 Star Quality Project Manager at SummaCare
  • Tim Jackson
  • ALLIANCE MEMBER
  • Director, Population Health at Quartz Health Solutions
  • Rebecca Jacobs
  • ALLIANCE MEMBER
  • Member Advocate at Aspire Health Plan
  • Christopher Jasinski
  • ALLIANCE MEMBER
  • Director of Quality and Population Health Analytics at Health New England
  • Henry Johnson
  • ALLIANCE MEMBER
  • Executive Director - Pharmacy at Indiana University Health Plans
  • Reba Karr
  • ALLIANCE MEMBER
  • Health Management Services Coordinator at Health Alliance Medical Plans
  • Wendy Karsten
  • ALLIANCE MEMBER
  • CEO at Care N' Care Insurance Company, Inc.
  • Michael Keeler
  • ALLIANCE MEMBER
  • Chief Operating Officer at Health First Health Plans
  • Barb Koerperich
  • ALLIANCE MEMBER
  • Director of Health Care Services at Medical Associates Health Plans
  • Patrick Koltz
  • ALLIANCE MEMBER
  • Project Manager at Prominence Health Plan
  • Robert Komula
  • ALLIANCE MEMBER
  • CFO at Indiana University Health Plans
  • Yvonne Krashkevich
  • ALLIANCE MEMBER
  • Director Quality & Accreditation at Geisinger Health Plan
  • Ryan Lafond
  • ALLIANCE MEMBER
  • Lead Healthcare Informatics Analyst at Health New England
  • Brandy Lanns
  • ALLIANCE MEMBER
  • Quality Improvement Manager at Scott & White Health Plan
  • David Larsen
  • ALLIANCE MEMBER
  • Director, Quality Improvement at SelectHealth
  • Sarah Litchfield
  • ALLIANCE MEMBER
  • Manager of Quality Performance and Reporting at Geisinger Health Plan
  • Cristy Lohmeier
  • ALLIANCE MEMBER
  • Customer Experience Manager at Network Health
  • Charlotte Luebbert
  • ALLIANCE MEMBER
  • Director of Medicare Part D Pharmacy Services at Scott & White Health Plan
  • Frances McGaugh
  • ALLIANCE MEMBER
  • Pharmacy Clinical Programs Manager at Community Health Plan of Washington
  • Christine McKnight
  • ALLIANCE MEMBER
  • Value Based Contracting Manager at Health First Health Plans
  • Kristie Meier
  • ALLIANCE MEMBER
  • Senior Managing Attorney and Compliance Officer at Quartz Health Solutions
  • Tiffany Menard
  • ALLIANCE MEMBER
  • Clinical Planning Analyst II at CHRISTUS Health Plan
  • Lora Michael
  • ALLIANCE MEMBER
  • case management liaison at Health Alliance Plan (HAP)
  • Tamara Migut
  • ALLIANCE MEMBER
  • Managed Care Pharmacist at Health Alliance Medical Plans
  • Jamie Miller
  • ALLIANCE MEMBER
  • Director, Pharmacy Services at Geisinger Health Plan
  • Bill Miller
  • ALLIANCE MEMBER
  • Medicare Rev Maximization Mgr at Sentara Health Plans (Optima)
  • Siobhan Mills
  • ALLIANCE MEMBER
  • Sr. Manager, Quality and Risk at HealthTeam Advantage
  • Marilyn Minor
  • ALLIANCE MEMBER
  • Quality Improvement Coordinator at Sentara Health Plans (Optima)
  • Jenna Mizer
  • ALLIANCE MEMBER
  • Executive Administrative Assistant at CommunityCare
  • Mallory Mueller
  • ALLIANCE MEMBER
  • Supervisor, Clinical QI at Network Health
  • Nicole Myers
  • ALLIANCE MEMBER
  • Customer Development Consultant at Sentara Health Plans (Optima)
  • Hannah Neylon
  • ALLIANCE MEMBER
  • Government Programs Manager at Network Health
  • Romi Norton
  • ALLIANCE MEMBER
  • Marketing Coordinator at Network Health
  • Cyndie O'Brien
  • ALLIANCE MEMBER
  • Chief Sales & Marketing Officer at Aspire Health Plan
  • Arik Olson
  • ALLIANCE MEMBER
  • Medical Director at Samaritan Health Plans
  • Angelica Ortman
  • ALLIANCE MEMBER
  • Sr. Program Manager Stars at Johns Hopkins HealthCare
  • Minal Patel
  • ALLIANCE MEMBER
  • Quality Analyst at Aspire Health Plan
  • Pavel Pechenov
  • ALLIANCE MEMBER
  • Program Manager, Care Improvement at Community Health Plan of Washington
  • Charles Perez
  • ALLIANCE MEMBER
  • Manager, Pharmacy Services at CommunityCare
  • Susan Peterson
  • ALLIANCE MEMBER
  • Director, Communications at Sentara Health Plans (Optima)
  • Karen Phillippi
  • ALLIANCE MEMBER
  • VP, Health Services at Mount Carmel Health Plan (MediGold)
  • Sheryl Pierce
  • ALLIANCE MEMBER
  • Quality Improvement Program Manager (MAPD Stars) at Quartz Health Solutions
  • Brenda Ramirez
  • ALLIANCE MEMBER
  • Marketing Projects Manager at Santa Clara Family Health Plan
  • Jean Rao
  • ALLIANCE MEMBER
  • Pharmacy Manager at Chinese Community Health Plan
  • Theodore Regalia
  • ALLIANCE MEMBER
  • Director of Pharmacy Services at Network Health
  • Amy Renshaw
  • ALLIANCE MEMBER
  • Director, Compliance and Legal Support at HealthTeam Advantage
  • Mark Richardson
  • ALLIANCE MEMBER
  • Director, Medicare Program and Products at SelectHealth
  • Benjamin Rogers
  • ALLIANCE MEMBER
  • Healthcare Quality Improvement Manager at Health New England
  • Kelly Ross
  • ALLIANCE MEMBER
  • Senior Manager, Provider Services at CommunityCare
  • Kate Salveson
  • ALLIANCE MEMBER
  • Appeals Specialist Supervisor at Quartz Health Solutions
  • David Sand
  • ALLIANCE MEMBER
  • Chief Medical Officer at Care N' Care Insurance Company, Inc.
  • Janice Sawyer
  • ALLIANCE MEMBER
  • Internal Auditor - Gov't Enrollment at Health Alliance Plan (HAP)
  • Amie Schippa
  • ALLIANCE MEMBER
  • Compliance Program Manaer at Community Health Plan of Washington
  • Sarah Schultz
  • ALLIANCE MEMBER
  • Internal Auditor at CommunityCare
  • Kirsten Selley
  • ALLIANCE MEMBER
  • Management Engineer at Health Alliance Plan (HAP)
  • Annie Shmookler
  • ALLIANCE MEMBER
  • Medical Data Analyst at Mount Carmel Health Plan (MediGold)
  • Shelly Smith
  • ALLIANCE MEMBER
  • Quality Management Lead at Health New England
  • Michael Snow
  • ALLIANCE MEMBER
  • Clinical Pharmacist at Sentara Health Plans (Optima)
  • Louis Sorbo
  • ALLIANCE MEMBER
  • Product Development Specialist at Health New England
  • Eleanor Sorrentino
  • ALLIANCE MEMBER
  • Associate Executive Director, Quality Management at MetroPlus Health Plan
  • Rebecca Starr
  • ALLIANCE MEMBER
  • Medical Director at Health New England
  • Elaine Taylor
  • ALLIANCE MEMBER
  • Quality Improvement Consultant at Indiana University Health Plans
  • Angela Thomas
  • ALLIANCE MEMBER
  • Manager, Quality & HEDIS at Mount Carmel Health Plan (MediGold)
  • Michelle Toppi
  • ALLIANCE MEMBER
  • Manager Clinical Effectiveness at Health First Health Plans
  • Megan Underwood
  • ALLIANCE MEMBER
  • QI Data Analyst at Samaritan Health Plans
  • Mike Van Ryzin
  • ALLIANCE MEMBER
  • Manager, Quality at Presbyterian Health Plan
  • Kristy Waddell
  • ALLIANCE MEMBER
  • Customer Experience Manager at Health Alliance Medical Plans
  • Andrea Walker
  • ALLIANCE MEMBER
  • Case Mgt Liaison at Health Alliance Plan (HAP)
  • Jesse Warner
  • ALLIANCE MEMBER
  • Director of Internal Audit at Network Health
  • Krishelle Watts
  • ALLIANCE MEMBER
  • Compliance Project Manager at CHRISTUS Health Plan
  • Nancy Weber
  • ALLIANCE MEMBER
  • Clinical Integration Coordinator at Network Health
  • Cynthia Weiss
  • ALLIANCE MEMBER
  • Director, Quality, Accreditation and Wellness at AvMed
  • Andy Wheaton
  • ALLIANCE MEMBER
  • Medicare Pharmacist at Network Health
  • Edward Yoon
  • ALLIANCE MEMBER
  • Chief Medical Officer at Community Health Options
  • Laurie Young
  • ALLIANCE MEMBER
  • Manager, Clinical Reporting & Compliance at AvMed
  • Cristina Zatek
  • ALLIANCE MEMBER
  • Director, Commercial Group Business at Health Alliance Plan (HAP)
  • Holly Zorz
  • ALLIANCE MEMBER
  • Quality Improvement Project Coordinator III at Paramount Health Care
  • Peter Lore
  • SPEAKER
  • Business Solutions Advisor at Panviva, Inc.
  • Jane Scott
  • SPEAKER
  • Sr. VP of Professional Services at Gorman Health Group
  • Melissa Smith
  • SPEAKER
  • Senior Vice President, Stars and Strategy at Gorman Health Group
Speakers