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Hardwiring STARS/HEDIS into accountability measures

Event Date: 8/29/2019

Event Overview

Thursday, August 29, 2019
1:00 PM CT – 2:00 PM CT (60 minutes)

This event is hosted on our ReadyTalk platform

 

There are radical changes in the way Star Ratings will be earned in coming years. Medicare Advantage plans need to prepare now for a seismic shift in Star quality measurement which will prioritize member satisfaction, encouraging health plans to understand and serve their customers in ways other service businesses already excel at.  CMS has announced that the weight of patient access and experience Star Ratings measures will increase from 1.5x to 2x for the 2019 measurement year, while signaling its intention to further increase the weights of these measures in the future. These and other recent developments provide a consumer-centric lens through which MA plans should make decisions on their Star ratings strategies and investments for the foreseeable future.

 

 

Audience

Health plan stakeholders in Medicare Advantage, member experience, customer service, quality and compliance. In addition, people involved in network management,data analytics, and reporting would have an interest in this topic.

 

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Documents
8/29/2019

Presentation: Hardwiring STARS/HEDIS into accountability measures
There are radical changes in the way Star Ratings will be earned in coming years. Melissa Smith with Gorman Health Group discusses these changes and the implications for health plans.

8/29/2019

Recording: Hardwiring STARS/HEDIS into accountability measures
There are radical changes in the way Star Ratings will be earned in coming years. Melissa Smith with Gorman Health Group discusses these changes during this webinar.

Attendees

Below is a list of all delegates registered to date for this event

  • Mike Abdo
  • ALLIANCE MEMBER
  • Director of Pharmacy at CommunityCare
  • Kieley Arakelian
  • ALLIANCE MEMBER
  • Director - Quality Management at Physicians Health Plan
  • Stacie Bleeker
  • ALLIANCE MEMBER
  • Coordinator, Quality, HEDIS at Avera Health Plans
  • Barbara Boardman
  • ALLIANCE MEMBER
  • Medicare Quality Manager at Samaritan Health Plans
  • Karen Brana
  • ALLIANCE MEMBER
  • Manager, Quality Performance at AvMed
  • Katrina Brent
  • ALLIANCE MEMBER
  • Senior Manager, Quality/Medicare Stars at HealthTeam Advantage
  • Danielle Brinkley
  • ALLIANCE MEMBER
  • Director, Population Analytics at Community Health Plan of Washington
  • Timika Bryant
  • ALLIANCE MEMBER
  • Supervisor of Record Review at Community Health Plan of Washington
  • Shannon Coleman
  • ALLIANCE MEMBER
  • Compliance Integrity Analyst I at Samaritan Health Plans
  • Anna Cordon
  • ALLIANCE MEMBER
  • Quality Improvement Coordinator at Health First Health Plans
  • Deb Curry
  • ALLIANCE MEMBER
  • Director Risk Adjustment & Recoveries at Paramount Health Care
  • Nicole Davis
  • ALLIANCE MEMBER
  • Risk Adjustment Coder at Baylor Scott & White Health Plan
  • Crystal Djordjevic
  • ALLIANCE MEMBER
  • Risk Adjustment Education Specialist at Health Alliance Medical Plans
  • Alison Dunton
  • ALLIANCE MEMBER
  • Director of Practice Enhancement & Analytics at Aspire Health Plan
  • Shelby Esposito
  • ALLIANCE MEMBER
  • Stars and Accreditation Program Manager at Health First Health Plans
  • Michelle Faniola
  • ALLIANCE MEMBER
  • Program Integrity Investigator III at Presbyterian Health Plan
  • Kristy Fast
  • ALLIANCE MEMBER
  • Quality Health Integration Program Coordinator at Network Health
  • Kelly Faust
  • ALLIANCE MEMBER
  • Pharmacist at Geisinger Health Plan
  • Alice Frank
  • ALLIANCE MEMBER
  • Sr Healthcare Informatics Analyst at Quartz Health Solutions
  • Miles Glew
  • ALLIANCE MEMBER
  • FWA Program Manager at Community Health Plan of Washington
  • Nancy Grenier
  • ALLIANCE MEMBER
  • Senior Accreditation Specialist at Community Health Options
  • Dave Griffith
  • ALLIANCE MEMBER
  • Manager Pharmacy Operations at Geisinger Health Plan
  • Elaine Haemmerle
  • ALLIANCE MEMBER
  • Performance Improvement Manager at Presbyterian Healthcare Services
  • Kena Hahn
  • ALLIANCE MEMBER
  • Director- Medicare Stars and Outpatient Care Coordination at Health Alliance Medical Plans
  • Laurie Hawks
  • ALLIANCE MEMBER
  • Clinical Appeals Nurse at Health First Health Plans
  • Susan Herbert
  • ALLIANCE MEMBER
  • Director, Health Plan Integration & Development at AdventHealth (FHHS)
  • Brendan Hodges
  • ALLIANCE MEMBER
  • President/CEO at HealthTeam Advantage
  • Mark Huizenga
  • ALLIANCE MEMBER
  • Director, Performance Measurement & Improvement at Health Alliance Plan (HAP)
  • Erin Kavanagh
  • ALLIANCE MEMBER
  • Risk Adjustment Analyst at Samaritan Health Plans
  • Kevin Lewis
  • ALLIANCE MEMBER
  • Chief Executive Officer at Community Health Options
  • Devon Lor
  • ALLIANCE MEMBER
  • Supervisor, Quality Health Integration at Network Health
  • Shelly Marsh
  • ALLIANCE MEMBER
  • Quality Audit Manager at Physicians Health Plan
  • Shelly McCombs
  • ALLIANCE MEMBER
  • Quality and Accreditation Manager at Health New England
  • Tamara Migut
  • ALLIANCE MEMBER
  • Director of Quality Management at Health Alliance Medical Plans
  • Jaylene Olson
  • ALLIANCE MEMBER
  • Senior Risk Adjustment Analyst at Health Alliance Medical Plans
  • Kari Pace
  • ALLIANCE MEMBER
  • Clinical Documentation Improvement Nurse-Risk Adjustment/Quality Management at Medical Associates Health Plans
  • Leslie Pels-Beck
  • ALLIANCE MEMBER
  • Chief Operations Officer at Sharp Health Plan
  • Jana Pennington
  • ALLIANCE MEMBER
  • Risk Adjustment Analytics Manager-Coding at Saint Luke's Health System
  • Jennifer Polello
  • ALLIANCE MEMBER
  • Director of Quality and Clinical Integration at Community Health Plan of Washington
  • Anna Rasmussen
  • ALLIANCE MEMBER
  • Strategy and Product Lead at Network Health
  • Beverly Reed
  • ALLIANCE MEMBER
  • Customer Experience Program Manager at Community Health Plan of Washington
  • Teresa Ruiz
  • ALLIANCE MEMBER
  • Medical Director at Community First Health Plans
  • Annie Shieh
  • ALLIANCE MEMBER
  • Sr. Director of Compliance, CA Compliance Officer at Central Health Plan of California
  • Julie Sich
  • ALLIANCE MEMBER
  • Director, Quality and Clinical Improvement at SummaCare
  • Angela Thomas
  • ALLIANCE MEMBER
  • Director, Quality & HEDIS at MediGold
  • Dawn Trevino
  • ALLIANCE MEMBER
  • Manager, Performance Improvement at Presbyterian Health Plan
  • Megan Underwood
  • ALLIANCE MEMBER
  • Business Analyst at Samaritan Health Plans
  • Eric Vilar
  • ALLIANCE MEMBER
  • Data Scientist at Health New England
  • Nancy Weber
  • ALLIANCE MEMBER
  • Clinical Integration Program Manager at Network Health
  • Tanya Williams
  • ALLIANCE MEMBER
  • Coding Consultant at Health Alliance Medical Plans
  • Brandon Yadi
  • ALLIANCE MEMBER
  • Program Specialist, Risk Adjustment at Community Health Plan of Washington
  • William Yee
  • ALLIANCE MEMBER
  • Assistant Compliance Counsel at Central Health Plan of California
  • Holly Zorz
  • ALLIANCE MEMBER
  • Quality Improvement Team Lead, Medicare at Paramount Health Care