Round table: HEDIS record requests - best practices

Event Date: 8/26/2019

Event Overview

Monday, August 26, 2019
1 PM CT – 2 PM CT (60 minutes)
Hosted by: Santa Clara Family Health Plan

This event is hosted on our ReadyTalk platform

If you have responsibility for retrieving medical records in support of your health plan's HEDIS goals, join your Alliance peers for this round table discussion, focused on best practices related to these efforts. Hear from others: what are their processes and strategies for gathering this documentation? Plus, benefit from a flash case study from Santa Clara Family Health Plan - Pat Smith, a Quality Improvement Nurse on their team shares a perspective on their approach, including lessons learned along the way. Come ready to share your tips and tricks, and pick up a few from your Alliance colleagues as well! As a group, we'll explore best practices regarding...

Effective provider outreach is important: What tactics have proved successful for health plans?
What strategies have made EMR access possible for your plan?
When providers are particularly resistant, how have you overcome barriers? Who are your champions?
Some plans interact directly with members to collect data related to care gaps - how do you approach this?

Audience

Individuals with responsibility for your health plan's HEDIS goals, care gap closures, care management, quality, and risk adjustment.

Ask your peers a question or share a resource anytime through the Alliance discussion forum

You can visit the discussion forum and post a question anytime. It's only available to Alliance members, so you question is private and secure. When submitting a question, you can select which topics your question is related to. Individuals who have indicated in their Alliance profile they are interested in those topics and are opted in to discussion forum emails will receive your question. You can also add an attachment to your question or reply, making this tool another great resource for sharing best practices with your peers.

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Documents

8/26/2019

Presentation: Round table: HEDIS record requests - best practices
Alliance peers responsible for retrieving medical records in support of health plans' HEDIS goals discuss best practices related to these efforts. Also a flash case study from Santa Clara Family Health Plan - Pat Smith, a Quality Improvement Nurse on their team shares a perspective on their approach, including lessons learned along the way.

8/26/2019

Recording: Round table HEDIS record requests - best practices
Alliance peers responsible for retrieving medical records in support of health plans' HEDIS goals discuss best practices related to these efforts. Also in a flash case study from Santa Clara Family Health Plan - Pat Smith, a Quality Improvement Nurse on their team shares a perspective on their approach, including lessons learned along the way.