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Data is the Answer: Member Retention on a Budget

Event Date: 3/12/2020

Event Overview

Thursday, March 12, 2020
11:00 AM CT – 12:00 PM CT (60 minutes)

Vendor Spotlight Host: Welltok

This vendor spotlight is hosted on our BigMarker platform

 

With the average MA plan turning over about 10% of its members annually, disenrollment poses a significant risk to your business. Thanks to advancements in data and analytics, you can leverage this knowledge to help you re-purpose your resources dedicated to loyal members and focus them on retention campaigns to keep those most at risk of leaving.

Join this webinar to learn more about:  

  • Insights from a former health plan executive on his approach to retain members
  • How data can help you work smarter by leveraging insights including social determinants of health to better predict those at highest risk of leaving
  • A real-world example of a targeted approach that delivered a 30% reduction in disenrollment 
 

Don't miss this valuable information presented by Welltok. 

Notice to Participants:

Please note that this webinar is a Vendor Spotlight and will be a capabilities-focused presentation. While this vendor is not under contract with the Health Plan Alliance, we believe this webinar will provide you the opportunity to learn more about this vendor and the programs and services it provides. Offering this webinar does not imply that the Health Plan Alliance endorses this vendor. The webinar is merely for informational purposes only. Should you wish to share feedback and/or have questions about this vendor, please contact Jaime González, the Alliance’s Chief Business Development Officer, at jaime.gonzalez@healthplanalliance.org or 972-830-6355.

Documents
3/12/2020

Recording: Data is the Answer: Member Retention on a Budget
With the average MA plan turning over about 10% of its members annually, disenrollment poses a significant risk to your business. Thanks to advancements in data and analytics you can stop wasting resources on loyal members and instead focus your retention campaigns on those most at risk for leaving.

3/11/2020

Presentation: Data is the Answer: Member Retention on a Budget
Welltok shares how, thanks to advancements in data and analytics, health plans can stop wasting resources on loyal members and instead focus your retention campaigns on those most at risk for leaving.

Attendees

Below is a list of all delegates registered to date for this event

  • Kieley Arakelian
  • ALLIANCE MEMBER
  • Director - Quality Management at Physicians Health Plan
  • Erica Bogner
  • ALLIANCE MEMBER
  • Senior Marketing Associate at IU Health Plans
  • JoAnne Bresler
  • ALLIANCE MEMBER
  • Member Experience Manager at Aspire Health Plan
  • Shawn Dewers
  • ALLIANCE MEMBER
  • Chief Executive Officer at Central Health Plan of California
  • Susan Herbert
  • ALLIANCE MEMBER
  • Director, Health Plan Integration & Development at AdventHealth (FHHS)
  • Jeremy Jones
  • ALLIANCE MEMBER
  • Director Consumer Sales & Retention at Health Alliance Medical Plans
  • Lisa Leuning
  • ALLIANCE MEMBER
  • Marketing Director at Avera Health Plans
  • Gregg Mottola
  • ALLIANCE MEMBER
  • Consumer Retention Analyst at Health Alliance Medical Plans
  • Mandira Pradhan
  • ALLIANCE MEMBER
  • Healthcare Data Scientist at Community Health Plan of Washington
  • Lee Pritchett
  • ALLIANCE MEMBER
  • Senior Marketing Manager at Care N' Care Insurance Company, Inc.
  • Chad Rettler
  • ALLIANCE MEMBER
  • Senior Quality Program Analyst at Network Health
  • Nancy Weber
  • ALLIANCE MEMBER
  • Clinical Integration Program Manager at Network Health
  • Nikki Heider
  • SPONSOR
  • Marketing Manager at Arrive Health (formerly RxRevu)