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Design for Behavior Change and Experience the Difference

Event Date: 5/26/2020

Event Overview

Tuesday, 5/26/2020
1:00 PM CST – 2:00 PM CST (60 minutes)
Hosted by: Grit Digital Health

This event is hosted on our BigMarker platform

 

Health plans around the country are grasping to engage and activate their members. Are they getting preventative care? Getting lab work done? Using the virtual care network? What lessons from the human centered design process and behavior science can be leveraged to incite real change and motivate members to take control of their health? Join this webinar to learn how you can:

  • Tap into principles of human behavior and psychology
  • Develop products and experiences that differentiate
  • Motivate action among members
  • Experience positive results

Audience

Health plan leaders and managers that impact the member experience with product design, customer service, quality, wellness, medical management and communication.

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Documents
5/26/2020

Presentation: Design for Behavior Change and Experience the Difference
Grit Digital demonstrates how through application of human centered design principles health plans can engage and motivate their members and deliver improved experiences and better outcomes.

5/26/2020

Recording: Design for Behavior Change and Experience the Difference
Grit Digital demonstrates how through application of human centered design principles health plans can engage and motivate their members and deliver improved experiences and better outcomes.

Attendees

Below is a list of all delegates registered to date for this event

  • Chelsea Affleck
  • ALLIANCE MEMBER
  • Quality Department Care Improvement Program Manager at Community Health Plan of Washington
  • Benjamin Aragon
  • ALLIANCE MEMBER
  • Manager of Product Development at Sharp Health Plan
  • Jessica Baker
  • ALLIANCE MEMBER
  • Certified Diabetes Educator at Community Health Plan of Washington
  • Sara Brandon
  • ALLIANCE MEMBER
  • Director Customer Experience & Communications at Neighborhood Health Plan of Rhode Island
  • Mary Canton
  • ALLIANCE MEMBER
  • QI Project Coordinator at Samaritan Health Plans
  • Kevin Chi
  • ALLIANCE MEMBER
  • Assistant Compliance Counsel at Central Health Plan of California
  • Karla Colasacco
  • ALLIANCE MEMBER
  • CPhT at FirstCarolinaCare Insurance Company
  • Christine David
  • ALLIANCE MEMBER
  • Virtual Care Program Manager at Presbyterian Healthcare Services
  • Justin Davis
  • ALLIANCE MEMBER
  • Planning Analyst at Sharp Health Plan
  • Abby Demlow
  • ALLIANCE MEMBER
  • Star Ratings Coordinator at Health Alliance Medical Plans
  • Crystal Djordjevic
  • ALLIANCE MEMBER
  • Risk Adjustment Education Specialist at Health Alliance Medical Plans
  • Lisa Garrett
  • ALLIANCE MEMBER
  • Risk Adjustment Manager at Sentara Health Plans (Optima)
  • Miles Glew
  • ALLIANCE MEMBER
  • FWA Program Manager at Community Health Plan of Washington
  • Elizabeth Goff
  • ALLIANCE MEMBER
  • Manager - Medicare Project Management at IU Health Plans
  • Kaitlyn Hammond
  • ALLIANCE MEMBER
  • Director of Government Programs at Cox HealthPlans
  • Rick Heron
  • ALLIANCE MEMBER
  • Chief Experience Officer at Western Health Advantage
  • Don Hufford
  • ALLIANCE MEMBER
  • Innovation Strategist at Western Health Advantage
  • Fernando Jauregui
  • ALLIANCE MEMBER
  • Health Education Specialist at Valley Health Plan
  • Ingrid Jorud
  • ALLIANCE MEMBER
  • Quality Program Manager at Presbyterian Healthcare Services
  • Deborah Leonard
  • ALLIANCE MEMBER
  • RN Complex Case Manager at Quartz Health Solutions
  • Patti Miller
  • ALLIANCE MEMBER
  • Director of Applications, Information Systems at Quartz Health Solutions
  • Adrienne Neaderhiser
  • ALLIANCE MEMBER
  • Director, Member Experience Design at Presbyterian Health Plan
  • Thomas Ngo
  • ALLIANCE MEMBER
  • Health Care Analytics Manager at Santa Clara Family Health Plan
  • Corinne Olsen
  • ALLIANCE MEMBER
  • Product Marketing Manager at Capital District Physicians' Health Plan (CDPHP)
  • MyLinh Pham
  • ALLIANCE MEMBER
  • Health Education Specialist at Valley Health Plan
  • Anna Rasmussen
  • ALLIANCE MEMBER
  • Strategy and Product Lead at Network Health
  • Dean Ratzlaff
  • ALLIANCE MEMBER
  • Director, Actuary/Revenue Management at Sentara Health Plans (Optima)
  • Crystal Richardson
  • ALLIANCE MEMBER
  • Social Worker - CCD at Baylor Scott & White Health Plan
  • Athena Santos
  • ALLIANCE MEMBER
  • Population Outreach Manager at AdventHealth (FHHS)
  • Edith Shreckengast
  • ALLIANCE MEMBER
  • Clinical Health Coach at Community Health Plan of Washington
  • Katie Studer
  • ALLIANCE MEMBER
  • Director, Customer Experience at Avera Health Plans
  • Cara Techlin
  • ALLIANCE MEMBER
  • Director of Operations at Network Health
  • chelsea warren
  • ALLIANCE MEMBER
  • Supervisor Health Coaching at Providence Health Plan
  • Nancy Weber
  • ALLIANCE MEMBER
  • Clinical Integration Program Manager at Network Health
  • Stephanie Wiegman
  • ALLIANCE MEMBER
  • Customer Experience Coordinator at Samaritan Health Plans
  • Jennifer Yates
  • ALLIANCE MEMBER
  • Manager, Health & Wellness at SummaCare
  • William Yee
  • ALLIANCE MEMBER
  • Assistant Compliance Counsel at Central Health Plan of California
  • Heather Zimmerman
  • ALLIANCE MEMBER
  • Clinical Operations Nurse Educator at Health First Health Plans
  • Holly Zorz
  • ALLIANCE MEMBER
  • Quality Improvement Team Lead, Medicare at Paramount Health Care
Speakers