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Director of Contracting

Job Title: CCHP Director of Contracting

Position Summary

The Director of Contracting is responsible for developing, organizing, managing and maintaining all CCHP, Chinese Hospital and Hospital Clinic agreements. The director ensures the appropriate contract terms are present in agreements, including those that serve regulatory and legal requirements. The Director works with senior leadership at CCHP and Chinese Hospital to preserve and grow market share, and to develop and implement network strategies that enhance CCHP member access to quality care.

Essential Duties and Responsibilities

Develops contract proposals and negotiates provider-payer, provider-provider contracts and contract renewals.
Develops network strategies with senior management.
Provides basic drafting and reviews of contractual documents. On standard and nonstandard contracts, provide redlined recommendations.
Selects appropriate contract vehicle and contract terms in partnership with senior management, clinical, financial, compliance, legal and operational departments.
Collaborates with above departments to perform financial and utilization analysis in the development and evaluation of rate proposals.
Facilitates completion, implementation and ongoing monitoring of financial and operational performance standards of contracts.
Monitors and completes contract execution, extension and/or renewal.
Assures accuracy and appropriateness of contract text and attachments.
Establishes and maintains positive relationships and acts as key contact for contract issues with providers and their senior leadership.
Identifies, creates, revises and implements policies and procedures and workflows to document key department responsibilities and tasks.
In conjunction with General Counsel, maintains a contract inventory and maintains an organized repository for all executed agreements and related correspondence and documentation.
Keeps abreast of industry trends, regulations, legislation, and payment rules and methodologies.
Accepts and performs other duties as assigned.
Core Competencies

Must possess and consistently demonstrate the following competencies:

Accountability - Demonstrates a consistently high level of measurable performance; strives to maintain a high level of productivity; meets deadlines in daily responsibilities and special projects without sacrificing the quality of work.
Quality Improvement - Demonstrates a personal commitment to continuous improvement and participates in the departmental and organization’s performance improvement program.
Teamwork/Collaboration - Readily assists co-workers; responds to others in a professional and cooperative manner, especially in times of increased activity or short staffing situations.
Prudent Resource Use & Management - Contributes to efficiency through the wise use of both human and material resources.
Leadership - Demonstrates ability to express self in all areas of communications, conveys ideas, concepts, and facts in a logical, understandable, and concise manner. Demonstrates the ability to establish productive, courteous and professional relationships with peers and others.
Customer Oriented - Demonstrates the ability to relate well to others. Cooperates to reach the optimal outcome for customers and for the organization.
Communication – Possesses the ability to communicate effectively with people from all levels of the organization.
Qualifications

BS/BA in business administration or health care related field of study or equivalent years of experience
Five+ years prior experience in contracting in a health plan setting.
Strong interpersonal and communication skills and ability to work effectively with a wide range of constituencies
Ability to develop and deliver presentations
Excellent time management, organizing and coordinating skills
Demonstrates solid communication, interpersonal, relationship-building and negotiation skills
Ability to use financial and utilization data to formulate rate proposals within budgeted financial targets and evaluate financial impact of changes in payment terms
Strong history of achieving personal and corporate marketing goals and objectives
Strong skills in Microsoft applications including MS Office
Demonstrated ability to work independently and take initiative
Physical Requirements

Able to lift up to 30 pounds
Use proper body mechanics when handling equipment
Standing, walking and moving 50% of the day.
Occasional local and non-local travel to company and customer locations.
Compliance Requirements

Complies with CCHP and Chinese Hospital’s Compliance Program including Code of Ethics and all statutes, regulations, guidelines applicable to federal and state programs. Responsibilities include, following the guidelines and reporting suspected violations of any statute, regulations, agreements or guidelines applicable to all healthcare programs.

Job Title: CCHP Director of Marketing

Position Summary

The Director of Marketing is responsible for developing and executing marketing plans for CCHP and Chinese Hospital & Clinics. The marketing mix includes a range of activities from grassroots community outreach and earned media to traditional print, digital and social media. The Marketing strategies are developed through a collaborative team approach. The incumbent must demonstrate effective working relationships with C-level managers, community based organizations including members of the Board of Trustees, internal sales agents and other customer facing departments, members and patients and vendors & suppliers. Candidate must be able to communicate effectively and persuasively while ensuring compliance with state and federal regulatory requirements.

Essential Duties and Responsibilities

Facilitates and staffs the Marketing Committee of the Board of Trustees and the Marketing Workgroup.
Develop and implement marketing, communications, and public relations strategies.
Manages relationship with agencies and vendors as necessary to execute marketing programs (e.g. design, advertising, and print/production agencies).
Produces timely, accurate marketing management reports for senior management.
Participates with collecting, monitoring, and compiling results of responses to advertising and promotional campaigns.
Manages department budget and staff.
Key contributor to developing/revising and managing compliance to marketing & communications guidelines and policies.
Manages the cycle of marketing materials and collateral from strategic development, production, inventory control, fulfillment and eventual archive.
Regularly reviews content of various marketing materials such as contracts, EOC’s, press releases, handbooks, website, etc. for accuracy, consistency, clarity, appropriate tone and style, and readability.
Maintains current competitive market analysis and reports to senior manager.
Key contributor to product development oversees go-to-market implementations
Supervises staff to successfully deliver and sustain products (and service lines) in the market.
Accepts and performs other duties as assigned.
Qualifications

Bachelors degree or equivalent in Business Administration, Marketing, Health Care or related field; Masters degree preferred.
Excellent communication skills in English and Chinese (oral, written and presentation a plus)
Minimum of five or more years of progressive experience in marketing, sales, advertising/public relations or related field, preferably in managed care or health care delivery setting.
Minimum of two years of supervisory experience, including hiring, developing staff and conducting performance evaluations.
Must have excellent time management, organizing and marketing campaign management skills
Must demonstrate professionalism, good judgment and tact when dealing with sensitive and confidential issues.
Strong history of achieving personal and corporate marketing goals and objectives.
Strong oral, written communication and presentation skills and ability to work effectively with a wide range of constituents.
Strong knowledge of marketing and public relations principles and strategies.
Strong skills in Microsoft applications including MS Office; graphic software experience preferred.
Physical Requirements

Able to lift up to 30 pounds
Use proper body mechanics when handling equipment
Standing, walking and moving 50% of the day.
Compliance Requirements

Complies with CCHP and Chinese Hospital’s Compliance Program including Code of Ethics and all statutes, regulations, guidelines applicable to federal and state programs. Responsibilities include, following the guidelines and reporting suspected violations of any statute, regulations, agreements or guidelines applicable to all healthcare programs.

Time:  Full time
Salary:  Salary
Category:  Network management

Updated: 4/17/2018 2:46:37 PM