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Senior Project Manager

Position Title:

Senior Project Manager

Description:

The Senior Project Manager (SPM) is responsible for providing project planning, management and oversight for key initiatives and implementation projects, ensuring first that these initiatives and projects are closely aligned with CCHP’s strategic priorities, and second, that these initiatives and projects are completed on-time, within scope and budget and with an extremely high quality of deliverables. The SPM ensures the optimal mix of cost, schedule, performance, and system supportability throughout the life cycle (design, development, testing and evaluation, production and disposition) of each program and analyzes alternative problem solutions and presents recommended solutions with a detailed analysis of risks and return on investment.

The SPM leads and manages project and program initiatives in support of CCHP’s mission and community objectives. The SPM acts as a project management lead and business analysis subject matter expert and is responsible for working with CCHP’s business functional areas to deliver solutions in the form of new and enhanced member experience, back office, infrastructure and financial applications, to name a few.

The SPM manages all phases of service delivery including: analysis and design, configuration and build, testing and training, and deployment of solutions and is accountable for all aspects of project management including ensuring accountability of project resources (including partners/subcontractors), project planning, scheduling, risk management, scope management, internal and external communications, and status reporting.

Responsibilities:

• Evaluates complex situations using multiple sources of information, validates and interprets material
• Manages and appropriately escalates: delivery impediments, risks, issues, and changes associated to the project initiatives
• Leads and motivates cross-functional teams and interacts with all levels
• Analyzes, plans, develops requirements documents, develops procedures, develops functional architectures, and other related management and duties
• Assigns and monitors work of project resources, ensures that project steps are in alignment with business objectives, on-time and within budget
• Supports and deploys change management including assigning and/or owning of documentation delivery, communication plans, process training, etc.
• Defines project scope, deliverables, roles and responsibilities in collaboration with stakeholders and business partners
• Defines, acquires, and allocates budget, staff, and other resources necessary to accomplish the goals and/or objectives of the program group/function and monitors performance across resource channels
• Designs and implements processes to monitor and control resources, budget, risks and value to business objectives
• Establishes, plans, and executes major milestone reviews and decision gates to complete the program and project life cycle. Ensures the required products are produced and reviewed, including the leadership of requirements management, design, implementation, system integration, verification, test, quality assurance, delivery, operations, and sustainment of the solution
• Evaluates technological vs. business choices by querying customers and partners, and understanding the implications to make choices for the organization that have an appropriate balance between cost/benefit today and future implications and limitations
• Utilizes excellent verbal and written communication skills and the ability to interact professionally with a diverse group to achieve objectives
• Exercises broadly delegated authority for planning, directing, coordinating, administering, and executing many routine and complex projects/programs.
• Identifies, clarifies and communicates project vision, goals and objectives and how these tie into, support or impede organizational strategic objectives
• Manages scope throughout the project life cycle. Maintains accurate program estimates, timelines, project plans, status reports
• Manages and tracks team velocity, financials, and other KPIs in relation to the plan and published progress reports
• Provide process improvement recommendations based on best practices and industry standards
• Resolves conflicts by demonstrating leadership and appropriate decision-making competencies
• Responsible for complex program management tasks and development of standards and processes for scheduling, administration, and accounting.
• Understands, tracks and articulates issues / risks / action items; works with responsible owners to address the items on a timely basis; updates the appropriate stakeholders as needed
Qualifications:

• 5-7+ years of Project Manager experience with gradually increasing responsibilities and a demonstrated understanding of Project Management processes, artifacts and tools
• Certificate in Project Management highly preferred
• A track record as a coach, mentor, and developer of talent
• Ability to independently manage the operational aspects of ongoing projects and serves as liaison between project management and project team
• An ability to drive to big picture goals and milestones while valuing and maintaining a strong attention to detail
• An ability to quickly identify and drive to the optimal solution when presented with a series of constraints
• Demonstrated ability in people management, strategic planning, risk management, change management, project management
• Excellent judgment, analytical thinking, and problem-solving skills
• Experience in business process mapping or operational redesign / improvement
• Experience working with quality management approaches, techniques, and principles to ensure quality
• Knowledge of both theoretical and practical aspects of project management
• Self-motivated individual that possesses excellent time management and organizational skills
• Strong cross-functional collaboration skills, team-building skills, relationship building skills and ability to achieve results without direct reporting relationships
• Strong English oral and written communication skills and the ability to present a polished, professional, and diplomatic image to all stakeholders
• Strong sense of personal responsibility and accountability for delivering high quality work.
• Ability to and propensity for working independently with little oversight.

Time:  Full time
Salary:  Salary
Category:  Administration

Updated: 4/26/2018 5:12:09 PM