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Care Management Assistant

Job Posting
Care Management Assistant
Job Details
Job Type


Greensboro, NC
Job Summary

Care Management Assistant works under the direction of the Director of Care Management. The Care Management Assistant works in a collaborative role with all members of the professional care management team and with community service agencies to support the coordination of care for members to improve health outcomes. Assists with building cases, scheduling, gathering information for the health care team supporting health care information. Acts as an administrative assistant to the care management team with basic functions such as copying, mailing, faxing, etc. May be assigned basic tasks to support the interventions to promote improved health and compliance with a recommended plan of care, as approved by the Health Care Team. This includes functions associated with screening for changes in health status, outreaching members for basic reminders such as necessary testing, follow-up PCP appointments as determined by clinical staff in Health Care Services.

Major Work Activities

Builds new cases and supports obtaining clinical documentation needed by the RN Care Managers
Conducts member outreaches as directed by the RN Care Managers.
Demonstrates understanding, navigation, and proficiency in the use of each key clinical application as related to job functions
Provides administrative support to Care Management team including mailing, postage, copying, etc.

Minimum Requirments

Required Education

High School Grad or Equivalent

Required Licensure/Certification Regulatory

Annual Flu Vaccine

COVID-19 Vaccine

Required Experience

2 years working in a clinical provider office or similar
Knowledge, Skills, and Abilities

Basic health care terminology
Microsoft Excel
Microsoft Office
Microsoft Word
Effective verbal and written communication skills
Preferred Qualifications

Preferred Education

Health care certification or 2-year health-related service degree

Time:  Full time
Salary:  Hourly
Category:  Administration

Updated: 9/28/2021 8:56:27 AM

Job Contact:
Michael Abner

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7800 McCloud Road
Greensboro, NC 27409