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Member Experience Representative I

Network Health’s success is rooted in its mission to create healthy and strong Wisconsin communities. It drives the decisions we make, including the people we choose to join our growing team.

Our Member Experience Representative I will support our Group/Commercial line of business with benefit interpretation, claims, authorizations and other member inquiries in a collaborative, innovative environment. The person in this role will support our members through their healthcare questions via customer calls and e-mails or help providers with answering questions about our Network Health plans.

Our Member Experience Representative promotes our “Service Excellence” value by helping members navigate their healthcare needs by explaining their benefits, solving claim concerns, finding a doctor in their area, or being their healthcare provider support. At Network Health we strive to bring a better healthcare experience and ensure that members only need to call once to get the help they need.

Additional details can be found on our careers page:

Candidates must reside in the state of Wisconsin for consideration. This position is eligible to work at your home office (reliable internet is required), at our office in Brookfield or Menasha, or a combination of both in our hybrid workplace model.

Network Health is an Affirmative Action & Equal Opportunity Employer. We encourage applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We are committed to equality and diversity within Network Health.

Network Health is a DiversityJobs Employer Member for our commitment to diversity in the workplace.

*WARNING: Please beware of phishing scams that promote work-at-home opportunities and which may also pose as legitimate companies. Please be advised that Network Health recruiter will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for a role with our company. All of our positions require that you first complete an online application.

Time:  Full time
Salary:  Hourly
Category:  Operations

Updated: 6/9/2022 3:40:41 PM

Job Contact:
Jay Stephany

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1570 Midway Pl
Menasha, WI 54952