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Manager, Human Resources

Job Posting
Manager, Human Resources
Job Details
Job Type


Greensboro, NC • Human Resources
Job Summary

Knowledgeable human resource content expert that provides strategic leadership for the Employee Relations, Talent Acquisition, Performance Management, Family and Medical Leave Act (FMLA), and Benefits functions throughout the Company. Originates and leads Human Resources practices and objectives that will provide an employee-oriented, high-performance culture that emphasizes empowerment, quality, accountability, retention, and ongoing development of a superior workforce. Develops and administers programs, procedures, and guidelines to help align the workforce with the strategic goals of the company. Helps develop training for new team members around human resource policies. The HR Manager also has oversight of the facility's operations.

Major Work Activities

Builds relationships with leaders at all levels and leads through influence and collaboration to develop appropriate HR policy and practices, and to ensure HR policy and practices comply with the law and with our mission and values.
Partners with all leaders to develop an environment of employee engagement needed to achieve company goals and performance. Manage annual employee survey process and develops action plans and goals based on survey results.
Proactively scans the workplace environment and identifies workplace issues that impact employee performance and advises leaders on strategies to resolve these issues.
Partners with Compliance to ensure leaders and employees are trained and informed of changes in policies and subsequent required changes in their behavior.
Consistently seeks out best practices in employee relations and recruitment to ensure the company is well positioned for performance and growth. Responsible for recruitment channels and efforts, including career fairs, Indeed, and the human resources career page. Identifies other recruitment mechanisms to ensure the placement of top talent
Provides suggestions and feedback to leaders to ensure integration of HR practice across the organization to optimize the achievement of company goals and objectives.
Responsible for managing the annual performance review process, new hire performance onboarding, and making recommendations for improvements
Works collaboratively with the leaders and employees of the company to develop valued benefits (compensation, health, retirement, etc.) and help foster a culture of caring and compliance.
Identifies outcomes to assess the effectiveness of HR functions. Ensures the collection and analysis of data to demonstrate performance on these outcomes. Communicates metrics regularly to Leadership and proactively initiates changes to optimize performance and improvement outcomes.
Leads staff assigned to the HR department; provides guidance and mentoring of staff, and builds effective teams (both internally and with vendors) to achieve established goals and within established budgets
Demonstrates the ability to lead and influence others positively to achieve desired goals of HTA
Continually seeks professional development through training, certifications, and participation in local HR organizations, etc.
Oversees facilities and physical security
Performs other duties as assigned


Minimum Qualifications

Required Education

Bachelor’s Degree in Human Resources or related field or seven (7)+ years equivalent work experience.

Required Licensure/Certification

Professional in Human Resources (PHR) Certification

COVID-19 Vaccine

Annual flu vaccine

Required Experience

Seven (7) or more years of progressive human resources experience
Experience working with vendors, including contract development and establishing service level performance agreements
Experience implementing new policies, procedures, and initiatives
Required Knowledge, Skills, and Abilities

Knowledge of human resource vendors

Problem Solving/Analysis
High critical thinking skills to evaluate alternatives and present solutions consistent with business objectives and strategy.
Expert in Word, Excel, PowerPoint, Access, and SharePoint site development
Preferred Education

Master’s degree in Human Resources or related field or an M.B.A.

Preferred Licensure/Certification

Senior Professional in Human Resources (SPHR) preferred

Preferred Experience

Experience working in a healthcare setting (e.g. insurance, provider practice, facility)
Experience working with regulatory agencies (CMS)
Experience leading/ coordinating initiatives
Preferred Knowledge, Skills, and Abilities

Knowledge of physical security practices

Screener Questions: Care N Care Insurance Screeners

Do you now, or will you in the future, require sponsorship for employment visa status in the United States to work legally for Care N' Care Insurance Company of North Carolina, Inc. d/b/a HealthTeam Advantage? (required) (auto reject if incorrect)

Are you at least 18 years of age? (required) (auto reject if incorrect)

If presented with an offer would you be willing to complete a background check? (required) (auto reject if incorrect)

Do you have Medicare Advantage experience? (required)

Are you legally authorized to work in the United States for Care N' Care Insurance Company of North Carolina, Inc. d/b/a HealthTeam Advantage? (required) (auto reject if incorrect)

It is the policy of Care N' Care Insurance Company of North Carolina, Inc. that all employees be vaccinated, with certain exceptions for religious or medical accommodations under the Americans with Disability Act. Are you able to comply with this policy if offered employment? (required) (auto reject if incorrect)

Time:  Full time
Salary:  Salary
Category:  Human resources/training

Updated: 7/27/2022 11:41:49 AM

Job Contact:
Michael Abner

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7800 McCloud Road
Greensboro, NC 27409