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Desktop Engineer

Network Health is seeking a Desktop Engineer. The Desktop Engineer will design, develop, implement and maintain all PC, desktop, laptop, and software related services.  An emphasis will be placed on supporting Windows Desktop Deployment strategies via SCCM, along with a best practice for lifecycle management of firmware, operating system, applications and related hardware.

Job Responsibilities:

Develop structured and stable PC/mobile device deployment and management solutions.
Phone support skills a must for management of remote workforce
Provide solutions for security enhancements and management of the environment
Provide weekly, monthly, and on demand KPI reporting
Develop, review, and maintain all documentation SOP’s and user documentation
Adhere to all corporate policies and SOP’s
May be involved in desktop engineering and support for root cause analysis or oversight of key issues.
On-call, after hours SME support
Additional responsibilities as assigned.

Job Requirements:

BS Degree in Computer Science, or 5+ years’ work experience in desktop support. 
5+ years in PC support including tablet, laptop, desktop, and mobile support
5+ years in centralized MDM management of mobile device management
5+ years in Security Management of desktop environment.
5+ years Active Directory administration experience
3+ years working with ITIL Practices or similar enterprise experience
A valid driver’s license is required 
Network Health is an Affirmative Action & Equal Opportunity Employer. We encourage applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We are committed to equality and diversity within Network Health.

Time:  Full time
Salary:  Hourly
Category:  Information technology

Updated: 2/3/2023 10:01:07 AM

Job Contact:
Jackie Rosen

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1570 Midway Pl
Menasha, WI 54952