Knowledge center

The Health Plan Alliance knowledge center is the online library for our member health plans and houses hundreds of archived materials and resources.  


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Find documents and resources

Alliance members and vendor partners share hundreds of documents with their Alliance peers every year.  Use the powerful search engine filters to quickly find exactly what you're looking for. 

  • Choose the specific product you're interested in, such as Medicaid, ASO or  TPA
  • Select the area of interest in focus, like call centers, compliance, or NCQA
  • Filter further by selecting a specific document category:
    • archived event materials (only available for 2014)
    • charters
    • contracts
    • marketing samples
    • governance tools
    • industry articles
    • job descriptions
    • MCOL learning kits and resources
    • organizational charts
    • policy and procedures
    • training tools
    • ... and more!


Search the event calendar, news section and website

Want to see more than just documents shared by others?  The knowledge library search engine can also search our event calendar, news stories and website menu pages for specific keywords and topics of interest.  


Find discussion threads focused on your areas of interest

Got a question for your peers that may help you in your role. Try out the member discussion forum. All email threads and attachments will be archived and searchable, so you'll never have to worry about losing an email from an Alliance colleague again!  Get started