Bloom Insurance Agency

Member Level: Vendor

Vendor Overview

Description of Services: Call Center (Sales and Service), Ascend (Mobile Sales Technology)

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Secondary Service:

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1801 S. Liberty Drive
Suite 200
Bloomington, IN 47403
8129612535
http://www.bloominsuranceagency.com

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Documents
10/30/2018

Recording: Putting members at the center: Analytics for driving competitive advantages in health advocacy programs
Blue Health Intelligence reviews how Alabama Community Care used the Symphony cloud-based platform to improve care for pregnant women with common high risk conditions like gestational diabetes and pregnancy-induced hypertension.

8/14/2017

Audio: Innovation Session: Blending enrollment with onboarding and care management phases
Many beneficiaries newly enrolling in MA do not participate in important Care Management programs, due primarily to the limited success of costly health plan engagement efforts. This session explores how process, technology and focused public/private collaboration can quickly address this shortcoming, beginning at the Point of Sale. In a new pilot approved by CMS for the 2018 AEP, Bloom Insurance Agency is testing the theory that gathering health status (HRA) and a complete provider and Rx profile in conjunction with the enrollment, will result in more seamless, efficient and effective care and a more loyal member from day one. In this session, Bloom shares details about the program’s goals, feedback from CMS thus far, and how they see sales, compliance, and quality all coming together for a better member experience and more efficient use of health plan resources.

8/1/2017

Presentation: Innovation Session: Blending enrollment with onboarding and care management phases
Many beneficiaries newly enrolling in MA do not participate in important Care Management programs, due primarily to the limited success of costly health plan engagement efforts. This session explores how process, technology and focused public/private collaboration can quickly address this shortcoming, beginning at the Point of Sale. In a new pilot approved by CMS for the 2018 AEP, Bloom Insurance Agency is testing the theory that gathering health status (HRA) and a complete provider and Rx profile in conjunction with the enrollment, will result in more seamless, efficient and effective care and a more loyal member from day one. In this session, Bloom shares details about the program?s goals, feedback from CMS thus far, and how they see sales, compliance, and quality all coming together for a better member experience and more efficient use of health plan resources.

5/25/2016

Recording: Go-to-market strategies for new MA Plans
This webinar presentation focuses on Alliance member case studies in navigating new-to-market launches for MA plans

5/24/2016

Presentation: Go-to-market strategies for new MA Plans
This webinar presentation focuses on Alliance member case studies in navigating new-to-market launches for MA plans

12/14/2015

PRESENTATION: MA Marketing 201: Successfully Leveraging the Long Form Approach
Learn more about why infomercials (aka: "longform") are a vital part of your MA marketing plans.

12/14/2015

RECORDING: MA Marketing 201: Successfully Leveraging the Long Form Approach
Learn more about why infomercials (aka: "longform") are a vital part of your MA marketing plans.

2/10/2015

Recording: Medicare Advantage Call Center 101
Bloom Insurance Agency takes Medicare Advantage plans through best practices in setting up and managing a MA call center. The presenters focus on vendor selection, workflows, and operational excellence.