Burlington, MA 01803
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Member Level: Silver
Description of Services: Panviva’s SupportPoint Cloud™ solution provides knowledge workers with easy access to the information they need to do their jobs right the first time, with less up-front training. SupportPoint improves business performance and customer satisfaction by reducing information complexity, improving compliance management, and enabling customer care, sales, and marketing teams to deepen customer relationships and improve customer engagement. SupportPoint provides the functionality of business process management, knowledge management, enterprise search and guided navigation into a single interactive system to improve information worker performance.