Brooklyn, NY 11201
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Member Level: Sponsor
Description of Services: Zipari's Customer Experience Platform offers real-time visibility into every member interaction.
Zipari has pioneered customer experience technology for health insurance. Our platform offers unparalleled insights of every member touchpoint, the most accessible and comprehensive member profiles, and configurable solutions that build on your current technology. The result? Personalization for members that promotes satisfaction and motivates self-service, while driving operational efficiencies. Zipari’s breakthrough technology enables the type of member relationships that insurers want and consumers seek. With native understanding of the industry and exclusivity as a sector specialist, we instinctively share our clients’ goals, aspiring to new possibilities for consumer relationships that will unlock all the potential that health insurance holds.
Keywords: Customer Experience, Analytics, Operational Efficiency, Data, Customer Satisfaction, Call Center, Network Management, Care Management, Member portal, Provider Portal, Broker Portal, Employer Portal, Marketing Portal
Primary Service: Technology solutions
Secondary Service: Analytics
- Zipari named a Cool Vendor in Gartner's 2017 Health Value Management for U.S. Payers Report
- Gartner's 2017 Cool Vendors in health-value management offer U.S. healthcare payer CIOs innovative administrative, customer engagement and analytics capabilities that enable payers to enhance their value to consumers and customers, and disrupt industry norms.