WNS-HealthHelp
Member Level: BronzeVendor Overview
Description of Services: HealthHelp, a unit within WNS, is a trusted healthcare technology platform for health plans’ clinical programs with 25 years of experience. Our unified suite of Advanced AI powered technology platform-based solutions simplifies medical complexity and workforce challenges, and enhances provider relations and member (i.e., customer experience) journeys. Our industry leading utilization management and clinical solutions were developed to fit into health plans’ existing clinical programs to achieve critical business outcomes. We work in partnership to understand health plan commercial and Medicare clinical programs, and determine where our solutions can advance outcomes and lower cost. There is no one size fits all, and we know how to build the best tailored solution cost effectively for a specific health plan’s needs.
HealthHelp’s specialty benefits management programs include: Cardiology, Radiology, Oncology, Genetic Testing, Musculoskeletal, and Sleep Care.
Primary Service: Utilization/Care/Disease Management
Secondary Service: Automation, Workflow and IT Services
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16945 Northchase Drive
Suite 1200
Houston, TX 77060
800-405-4817
https://www.healthhelp.com/
Documents
Breaking the AI Denial Cycle in UM
The healthcare industry is witnessing a significant shift in the application of artificial intelligence (AI), particularly in utilization management (UM) and claims processing. While recent headlines have highlighted the controversial use of AI for automated claim denials, forward-thinking organizations like WNS-HealthHelp are focusing on leveraging AI for faster, more efficient approvals.
Recording: Tackling Cancer Costs and Complexity through Early Engagement
With cancer treatment cost on the rise, Health Plans are looking for innovative ways to improve care while lowering cost. HealthHelp has introduced a new provider engagement model that drives results through a collaborative care approach.
Presentation: Tackling Cancer Costs and Complexity through Early Engagement
With cancer treatment cost on the rise, Health Plans are looking for innovative ways to improve care while lowering cost. HealthHelp has introduced a new provider engagement model that drives results through a collaborative care approach.
Oncology Precision Medicine
In recent years, genetic testing has emerged as a critical tool in medical oncology, reshaping the landscape of cancer care and creating both opportunities and challenges for healthcare providers, payers, and patients alike. As the field continues to evolve, the complexity of genetic testing (GT) demands a closer look at its role in diagnosis, treatment, and the future of healthcare management. This spotlight webinar presentation will outline how early precision medicine improves outcomes.
HealthHelp Launches Genetic Testing Utilization Management Program Powered by InformedDNA
HealthHelp, a leading specialty benefits and care management company, and InformedDNA, the nation's leading applied genomics solutions company, announce a new strategic partnership. This alliance extends the value of HealthHelp's specialty benefits program portfolio with the addition of Genetic Testing Utilization Management (GTUM) through the integration of InformedDNA's proven genomics expertise and content.
Presentation: Case Study: Collaborative UM and PA to Avoid Delays in Appropriate Care
HealthHelp and Geisinger Health Plan share their perspective on the role of denials in traditional PA and its impact on patient quality and outcomes. This was shared at Clinical Excellence Value visit, Arlington,TX, May 2022.