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A Community Plan Succeeds with Providers, Employers and Members

Event Date: 4/13/2021

Event Overview

Tuesday, 4/13/2021
11:00 AM CT – 12:00 PM CT (60 minutes)
Vendor Spotlight Host: HealthEdge and Community Health Options

This vendor spotlight is hosted on our BigMarker platform you must use Google Chrome or Firefox when participating in the webinar.

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Health plans today are under increasing pressure to meet the growing demand of their members and providers. Provider-owned and community-based payers must appeal to various stakeholders, from Millennial and Baby Boomer consumers who are demanding a digital experience to employer groups looking to reduce costs, all while managing the delicate relationship with providers. 

Lewiston, Maine’s Community Health Options has achieved the triple aim and do just that. They are an organization rooted in their community who understand the importance of member satisfaction. Join this webinar and learn how Community Health Options has been able to leverage next-generation technology from HealthEdge to optimize their operations and delight their members and providers.

Learning objectives:

  • Enable health plans to focus on innovative initiatives
  • Let technology empower customer representatives to delight members with real-time data
  • Create a scalable ecosystem to meet membership growth projections
  • Optimize operations to create new benefit plan designs or contracts within hours not months
  • Hear how member satisfaction can be the foundation for success

 

About HealthEdge
HealthEdge provides modern, disruptive healthcare IT solutions that health insurers use to leverage new business models, improve outcomes, drastically reduce administrative costs, and connect everyone in the healthcare delivery cycle. Its next-generation enterprise solution suite, HealthRules, is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or onsite deployment.


Notice to Participants:
Please note that this webinar is a Vendor Spotlight and will be a capabilities-focused presentation. While this vendor is not under contract with the Health Plan Alliance, we believe this webinar will provide you the opportunity to learn more about this vendor and the programs and services it provides. Offering this webinar does not imply that the Health Plan Alliance endorses this vendor. The webinar is merely for informational purposes only. Should you wish to share feedback and/or have questions about this vendor, please contact Jaime González, the Alliance’s Chief Business Development Officer, at jaime.gonzalez@healthplanalliance.org or 972-830-6355.



  

Documents
4/13/2021

Presentation: A Community Plan Succeeds with Providers, Employers and Members
Community Health Options of Maine partners with HealthEdge Software to transform their organization into a modern innovative health plan that delights members and providers while still being an essential part of their community.

Attendees

Below is a list of all delegates registered to date for this event

  • Kieley Arakelian
  • ALLIANCE MEMBER
  • Director - Quality Management at Physicians Health Plan
  • Craig Bogner
  • ALLIANCE MEMBER
  • Senior Pharmacist at Paramount Health Care
  • Geralynn Boone
  • ALLIANCE MEMBER
  • VP Medicare Clinical Programs at Health Partners Plans
  • Lisa Casinger
  • ALLIANCE MEMBER
  • Marketing specialist at HealthTeam Advantage
  • Marty Cerier
  • ALLIANCE MEMBER
  • Manager Regulatory Audit and FDR Oversight at Health Alliance Plan (HAP)
  • Kelly Faust
  • ALLIANCE MEMBER
  • Pharmacist at Geisinger Health Plan
  • Ashlyn Frazier
  • ALLIANCE MEMBER
  • Retention Manager at Health Alliance Plan (HAP)
  • Tammy Geraets
  • ALLIANCE MEMBER
  • Supervisor , Consumer and Goverment Products, Group Risk, and Ancillary Products of Customer Care at Avera Health Plans (DAKOTACARE)
  • Megan Ginsberg
  • ALLIANCE MEMBER
  • Senior Business Administrator at Johns Hopkins HealthCare
  • Kaitlyn Hammond
  • ALLIANCE MEMBER
  • QI and Accreditation Manager at Cox HealthPlans
  • Abby Hays
  • ALLIANCE MEMBER
  • Director, Business Solutions and Customer Experience at Quartz Health Solutions
  • Sandy Hopkins
  • ALLIANCE MEMBER
  • Director, Member/Provider Services at Cox HealthPlans
  • Don Hufford
  • ALLIANCE MEMBER
  • Innovation Strategist at Western Health Advantage
  • Thomas Janus
  • ALLIANCE MEMBER
  • Chief Medical officer at Mary Washington Health Plan
  • mark Jensen
  • ALLIANCE MEMBER
  • Chief Service Operations Officer at Providence Health Plans
  • Renea Johnson
  • ALLIANCE MEMBER
  • Executive Director at IU Health Plans
  • Linda Keys
  • ALLIANCE MEMBER
  • Sr. Medicare Project Coordinator at Paramount Health Care
  • Terry Kirkham
  • ALLIANCE MEMBER
  • Department Educator, Care Management / Case Manager at Paramount Health Care
  • Robert Komula
  • ALLIANCE MEMBER
  • CFO, IUH Medicaid & Marketplace at IU Health Plans
  • Marc Lucas
  • ALLIANCE MEMBER
  • Risk Adjustment Consultant at Alliant Health Plans
  • Karen Mikuska
  • ALLIANCE MEMBER
  • Customer Care Manager at Avera Health Plans (DAKOTACARE)
  • Romi Norton
  • ALLIANCE MEMBER
  • Strategic Marketing and Communications Manager at Network Health
  • Charyl Norwood
  • ALLIANCE MEMBER
  • Director of Customer Experience at Community Health Plan of Washington
  • Uloma Nwaka
  • ALLIANCE MEMBER
  • Clinical Transformation Consultant at Johns Hopkins HealthCare
  • Jessica Reckamp
  • ALLIANCE MEMBER
  • Program Director- Member Experience at IU Health Plans
  • Jennifer Rossbach
  • ALLIANCE MEMBER
  • Manager, Consumer Marketing at Health Alliance Plan (HAP)
  • Kristi Schmidley
  • ALLIANCE MEMBER
  • Director, Integrated Healthcare Services at PreferredOne
  • Jill Stone
  • ALLIANCE MEMBER
  • Health Plan Pharmacist at Geisinger Health Plan
  • David Stuart
  • ALLIANCE MEMBER
  • Director, Claim Operations at Community Health Options
  • Katie Studer
  • ALLIANCE MEMBER
  • Director, Customer Experience at Avera Health Plans (DAKOTACARE)
  • Emily Stump
  • ALLIANCE MEMBER
  • Program Manager - Experience Design and Customer Experience at IU Health Plans
  • Angela Thomas
  • ALLIANCE MEMBER
  • Director, Quality & HEDIS at MediGold
  • Eric Vilar
  • ALLIANCE MEMBER
  • Lead Healthcare Informatics Analyst at Health New England
  • Stephanie Wiegman
  • ALLIANCE MEMBER
  • Customer Experience Coordinator at Samaritan Health Plans
  • Tia Wurst
  • ALLIANCE MEMBER
  • Director, IT Systems at Paramount Health Care
  • Jennifer Yates
  • ALLIANCE MEMBER
  • Manager, Health & Wellness and Provider Engagement at SummaCare
  • Holly Zorz
  • ALLIANCE MEMBER
  • Quality Improvement Project Coordinator III at Paramount Health Care
  • Amber Zuber
  • ALLIANCE MEMBER
  • Associate Vice President, Pharmacy & Member Services at Paramount Health Care
Speakers