A Community Plan Succeeds with Providers, Employers and Members
Event Date: 4/13/2021
Event Overview
Tuesday, 4/13/2021
11:00 AM CT – 12:00 PM CT (60 minutes)
Vendor Spotlight Host: HealthEdge and Community Health Options
This vendor spotlight is hosted on our BigMarker platform you must use Google Chrome or Firefox when participating in the webinar.

Health plans today are under increasing pressure to meet the growing demand of their members and providers. Provider-owned and community-based payers must appeal to various stakeholders, from Millennial and Baby Boomer consumers who are demanding a digital experience to employer groups looking to reduce costs, all while managing the delicate relationship with providers.
Lewiston, Maine’s Community Health Options has achieved the triple aim and do just that. They are an organization rooted in their community who understand the importance of member satisfaction. Join this webinar and learn how Community Health Options has been able to leverage next-generation technology from HealthEdge to optimize their operations and delight their members and providers.
Learning objectives:
- Enable health plans to focus on innovative initiatives
- Let technology empower customer representatives to delight members with real-time data
- Create a scalable ecosystem to meet membership growth projections
- Optimize operations to create new benefit plan designs or contracts within hours not months
- Hear how member satisfaction can be the foundation for success
About HealthEdge
HealthEdge provides modern, disruptive healthcare IT solutions that health insurers use to leverage new business models, improve outcomes, drastically reduce administrative costs, and connect everyone in the healthcare delivery cycle. Its next-generation enterprise solution suite, HealthRules, is built on modern, patented technology and is delivered to customers via the HealthEdge Cloud or onsite deployment.
Notice to Participants:
Please note that this webinar is a Vendor Spotlight and will be a capabilities-focused presentation. While this vendor is not under contract with the Health Plan Alliance, we believe this webinar will provide you the opportunity to learn more about this vendor and the programs and services it provides. Offering this webinar does not imply that the Health Plan Alliance endorses this vendor. The webinar is merely for informational purposes only. Should you wish to share feedback and/or have questions about this vendor, please contact Jaime González, the Alliance’s Chief Business Development Officer, at jaime.gonzalez@healthplanalliance.org or 972-830-6355.
Attendees
Below is a list of all delegates registered to date for this event

- Kieley Arakelian
- ALLIANCE MEMBER
- Director - Quality Management at University of Michigan Health Plan

- Marty Cerier
- ALLIANCE MEMBER
- Director Regulatory Audits and Investigations at Health Alliance Plan (HAP)

- Kelly Faust
- ALLIANCE MEMBER
- Pharmacist at Geisinger Health Plan

- Tammy Geraets
- ALLIANCE MEMBER
- Supervisor , Consumer and Goverment Products, Group Risk, and Ancillary Products of Customer Care at Avera Health Plans

- Kaitlyn Hammond
- ALLIANCE MEMBER
- Director of Government Programs at Cox HealthPlans

- Sandy Hopkins
- ALLIANCE MEMBER
- Director, Member/Provider Services at Cox HealthPlans

- Romi Norton
- ALLIANCE MEMBER
- Strategic Marketing and Communications Manager at Network Health

- Charyl Norwood
- ALLIANCE MEMBER
- Vice President of Customer Experience at Community Health Plan of Washington

- Uloma Nwaka
- ALLIANCE MEMBER
- Clinical Transformation Consultant at Johns Hopkins Health Plans

- Kristi Schmidley
- ALLIANCE MEMBER
- Director, Integrated Healthcare Services at PreferredOne

- Jill Stone
- ALLIANCE MEMBER
- Health Plan Pharmacist at Geisinger Health Plan

- Angela Thomas
- ALLIANCE MEMBER
- Director, Quality & HEDIS at MediGold

- Eric Vilar
- ALLIANCE MEMBER
- Data Scientist at Health New England

- Tia Wurst
- ALLIANCE MEMBER
- Director, IT Systems at Medical Mutual

- Jennifer Yates
- ALLIANCE MEMBER
- Manager, Health & Wellness at SummaCare

- Amber Zuber
- ALLIANCE MEMBER
- Associate Vice President, Pharmacy & Member Services at Medical Mutual