SDoH & Stars: Cracking the Code to Boost Ratings

Thursday, 10/14/2021
11:00 AM CT – 12:00 PM CT (60 minutes)
Vendor Spotlight Host: Icario

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Social determinants of health are diversifying, growing, and changing rapidly in Medicare populations, creating a challenge to keep up. The disruption caused by SDoH is impacting health outcomes like never before, leading to significant impacts on Star Ratings.

This strategy-focused webinar aims to crack the code and identify the link between SDoH and Stars, exploring how the two impact one another and what health plans can do to drive engagement that breaks down barriers to improve health outcomes. Join engagement experts from Icario as they explore the intersection between SDoH and Stars and explore actionable strategies that engage hard-to-reach populations and ultimately boost Star Ratings.

You'll learn:

• How to connect the dots between Stars & SDoH and the impact on Medicare Advantage (MA) populations
• What role health plans can play to bridge the barriers built by social determinants
• Design solutions that not only stick but make meaningful connections that boost Star Ratings and improve health outcomes

Steve Wigginton is CEO of Icario, responsible for the overall strategy, growth, and operations of the company. He has a 25-year track record of driving growth, culture, and innovation in healthcare and is passionate about creating a better experience for members, patients, and providers. Steve holds a bachelor's and master's degree of business administration from Indiana University, Kelley School of Business. In his free time, Steve is an avid cyclist, traveler, and concertgoer.

Lynette Hansen, Director of Quality Improvement at Molina Healthcare
Lynette Hansen has been employed in Quality Improvement in the health care field for over 30 years. Her passion lies In effecting positive change within the community to assure better health outcomes and quality of life, as well as improved access to care. Lynette's credentials include a MS degree from Brigham Young University in Organizational Behavior and Business Education as well as being a Certified Professional in Healthcare Quality (CPHQ). When not working, you can find her with her granddaughters, traveling, gardening, or participating in church and community service activities. 

Health plan members with responsibility for:

• Digital Strategy Transformation
• Government Programs
• IT
• Member Experience
• Quality Management
• Strategic Planning

Icario is a health action platform that unites pioneering technology, data science, and behavioral insights to connect everyone to better health. Icario develops personalized healthcare experiences that move people to better health with every action, while reducing member abrasion through the use of extrinsic and intrinsic motivations.

Notice to Participants:

Please note that this webinar is a Vendor Spotlight and will be a capabilities-focused presentation. While this vendor is not under contract with the Health Plan Alliance, we believe this webinar will provide you the opportunity to learn more about this vendor and the programs and services it provides. Offering this webinar does not imply that the Health Plan Alliance endorses this vendor. The webinar is merely for informational purposes only. Should you wish to share feedback and/or have questions about this vendor, please contact Jaime González, the Alliance’s Chief Business Development Officer, at jaime.gonzalez@healthplanalliance.org or 972-830-6355.