Value Visit: Clinical Excellence and the Member Experience

Event Date: 9/25/2023 - 9/27/2023

Event Overview

This meeting is still in the works. Have a topic you would like to see covered at this meeting or a session you would like to pitch? Let us know.

Achieving the quadruple aim of healthcare

Alliance leaders responsible for clinical outcomes, quality measure performance, and experience design for their members, providers, and partners come together to share learnings and explore the toughest barriers to achieving the quadruple aim of healthcare. Regional payors are placing health equity at the heart of their design efforts, thinking carefully about every opportunity at every touchpoint to ensure all members feel seen, heard, and cared for. Some of the toughest challenges Alliance members are grappling with include integration opportunities – vendor point solutions for chronic care management, providing omnichannel connections to varied modes of care and effectively layering digital health options with knee-to-knee interactions between providers and members. We’re also digging into engagement, satisfaction, and retention, all of which are necessary for strong year-over-year performance. A powerful lever every Alliance member seeks to deploy more effectively—Value Based Care arrangements and whole person care models that align incentives for providers, CBOs, and the members we serve.

Who should attend

This meeting is limited to Health Plan Alliance members and invited guests.

Chief medical officers, executive sponsors, directors, managers with responsibility for clinical operations, pharmacy, quality, care management, or clinical outcomes
Chief experience officer
Chief marketing and/or sales officers
Chief administrative officer
Chief operating officers
Call center executives and managers
Chief service officers
Health services executives or managers
Executives responsible for your organization’s digital transformation strategy

Alliance member health system and/or provider groups are also invited attend.

Thank you to our event sponsors

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Silver

Bronze

Sponsor

Thank you to our event sponsors

Gold

Silver

Bronze

Sponsor

Thank you to our event sponsors

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Silver

Bronze

Sponsor

Registration


ALLIANCE MEMBER
Fee End Date	Description	Amount
9/21/2023	Exclusive to Alliance Partner or Shareholder organizations	MEMBER PASS
ALLIANCE GUEST
Fee End Date	Description	Amount
9/21/2023	Only for invited guests of the Alliance	GUEST PASS
SPONSOR
Fee End Date	Description	Amount
9/21/2023	*Registration code required	SPONSOR PASS
SPEAKER
Fee End Date	Description	Amount
9/21/2023	Confirmed faculty members	FACULTY PASS
PLATINUM SPONSOR
Fee End Date	Description	Amount
9/21/2023	Exclusively for 2023 Platinum sponsors	PLATINUM PASS

COVID Protocols

What to expect: Health and Safety Protocols

The Health Plan Alliance’s hallmark is the unique space we provide for our members and partners to come together and meaningfully connect around the challenges and opportunities your organizations navigate every day. The health and safety of every attendee is our top priority and we are implementing health and safety protocols for our in-person events aimed at protecting all participants.

These protocols will be updated in response to ongoing guidance from CDC and local health authorities. If you have attended Alliance in-person meetings before, know this experience will be different in many ways – but also rest assured that we remain dedicated to creating unique opportunities to connect, learn and share with your colleagues from across the country.

Please review the Updated Safety protocols HERE.

By registering to attend the event you agree and understand these specific risks noted below:

Liability Disclaimer and Release: COVID-19

The novel coronavirus, COVID-19, has been declared a worldwide pandemic. COVID-19 is reported to be extremely contagious. The exact methods of spread and contraction are unknown, but the virus is believed to spread from person-to-person, by contact with contaminated objects, and even possibly in the air. People reportedly can be infected and show no symptoms yet still spread the disease. COVID-19 is reported to cause serious illness and death. The Health Plan Alliance cannot prevent attendees from becoming exposed to, contracting, or spreading COVID-19 while attending a HPA event or activity. Any in-person interaction may increase the risk of contracting or spreading COVID-19.

I agree and understand these specific risks and nonetheless accept them in order to attend this HPA event. These services are of such value to me that I accept the risk of being exposed to, contracting, and/or spreading COVID-19 in order to participate in person rather than arranging for an alternative method participating or not participating at all. I further hereby forever release and waive all claims and rights against the Health Plan Alliance in connection with exposure, infection, and/or spread of COVID-19 related to utilizing their services or premises or interacting with their members. I understand that this release and waiver means I give up my right to bring any claims including for personal injuries, death, disease, property losses, or any other loss that may be released and waived under applicable law, including, but not limited to, claims of negligence, and I understand that this release and waiver prevents me from seeking damages in any way against the Health Plan Alliance, whether such damages are known or unknown, foreseen or unforeseen, or that occur now or in the future.

I understand that the Health Plan Alliance and the event venue will implement COVID-19 health and safety protocols that align with the most recent guidance released by the CDC and the local health authority. These protocols will include details regarding code of conduct and safety measures (ie, wearing masks in public spaces, maintaining physical distance during sessions, etc) for all attendees. I understand I will be expected to adhere to these guidelines.

Venue

Intercontinental: Chicago Magnificent Mile
505 North Michigan Ave
Chicago, IL 60611
312.944.4100

The hotel room block expires on September 4, 2023
Our room rate is $279 plus taxes/fees. This rate may be available three days prior and three days after our meeting dates, depending on the hotel's availability. You should call the reservations department at 314.944.4100 and ask for the Health Plan Alliance (Vizient) room rate or click here to book online. Should you call after the deadline, you will not be guaranteed to receive our group room rate or the hotel may be sold out. Please note that the group block could sell out before this date.

DRESS
Business casual attire is appropriate for the meeting. Remember that the hotel meeting room temperatures vary, so we recommend that you layer clothing to be comfortable in case the room becomes either hot or cold.

GROUND TRANSPORTATION
Uber/Lyft from the Chicago O'Hare (ORD) or Chicago Midway (MDW) airports is approximately $32-40 (17 mile drive to/from ORD and 13 mile drive to/from MDW). Valet parking is $78 daily rate.

CHICAGO WEATHER
View the latest weather forecast.

Attendees

Below is a list of all delegates registered to date for this event

Corie Culter
ALLIANCE MEMBER
UM Operations Manager at Denver Health Medical Plan

Laura Darnell
ALLIANCE MEMBER
Operations Management Specialist at Alliant Health Plans

Deanna Homer
ALLIANCE MEMBER
Chief Pharmacy Officer at HealthTeam Advantage

KIM SIVLEY
ALLIANCE MEMBER
Mananger, Care Management at Johns Hopkins HealthCare