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Value Visit: Clinical Excellence and the Member Experience

Event Date: 9/25/2023 - 9/27/2023

Event Overview

 

Achieving the quadruple aim of healthcare

Join us as we explore together the crucial intersection between excellence in clinical delivery and meeting members where they are. In this uniquely designed event we will dive deeply into the topics that matter most to you. We will uncover innovative approaches that move the needle on quality, outcomes and member engagement—all within laser focus of cost management imperatives. 

Alliance leaders responsible for clinical outcomes, quality measure performance, and experience design for their members, providers, and partners come together to share learnings and explore the toughest barriers to achieving the quadruple aim of healthcare. Regional payors are placing health equity at the heart of their design efforts, thinking carefully about every opportunity at every touchpoint to ensure all members feel seen, heard, and cared for.

Some of the toughest challenges Alliance members are grappling with include integration opportunities—vendor point solutions for chronic care management, providing omnichannel connections to varied modes of care and effectively layering digital health options with knee-to-knee interactions between providers and members. We’re also digging into engagement, satisfaction, and retention, all of which are necessary for strong year-over-year performance. A powerful lever every Alliance member seeks to deploy more effectively—Value Based Care arrangements and whole person care models that align incentives for providers, CBOs, and the members we serve.

 

 

Top reasons to attend 

  • Discover, through a combination of insightful health plan case studies, panel discussions, and work sessions, the synergies between management of clinical services delivery, member engagement, and outcome measurement. We cover important aspects of health equity and population health imperatives, effective UM policies and practices, and behavioral health and chronic disease management. 

  • Discuss with your peers how the end of PHE will impact members, the plan and operations, and specific tactics to address the issues associated with this industry event.

  • Take a journey into the minds of the health plan member in an interactive workshop-style format to uncover innovative approaches for solving the greatest challenges around member  communications coordination and alignment, targeting and personalization, digital adoption and portals and call center innovation.

  • Collaborate alongside your Alliance clinical and member experience peers and take home a shortlist of tactics you can implement to move the needle on your most challenging quality metrics and Star Rating measures.

  • Hear how health plans are thinking outside the box on virtual, telehealth and hospital-at-home care delivery and reducing the total cost of care.

  • Discuss hot trends in pharmacy including new drug approvals and approaches to managing high cost gene therapies and specialty drugs.

  • Refine the skills needed to navigate the business of healthcare, learn the valuable skills needed for effective leadership and position yourself for advancement into new leadership positions. In an interactive workshop format you will learn what it takes to succeed in this complex industry. You won’t want to miss this chance to lean in, ask questions, and network. 

Have a topic you would like to see covered at this meeting or a session you would like to pitch? Let us know.

 


Who should attend

This meeting is limited to Health Plan Alliance members and invited guests.

  • Chief medical officers, executive sponsors, directors, managers with responsibility for clinical operations, pharmacy, quality, care management, or clinical outcomes
  • Chief experience officers
  • Chief marketing and/or sales officers
  • Chief administrative officer
  • Chief operating officers
  • Call center executives and managers
  • Chief service officers
  • Health services executives or managers
  • Executives responsible for your organization’s digital transformation strategy

Alliance member health system and/or provider groups are also invited attend.

 

 

Thank you to our event sponsors


Platinum


Gold


Silver


Bronze


Sponsor

 

 

Thank you to our event sponsors


Platinum


Gold


Silver


Bronze


Sponsor

 

 

Thank you to our event sponsors


Platinum


Gold


Silver


Bronze


Sponsor

 

Agenda

For a printable, detailed agenda go to the Documents tab.
Updated: 7/13/2023

 

AGENDA AT A GLANCE

MONDAY, SEPTEMBER 25

5:30 pm

Pharmacy Leader Peer Group Roundup – Intercontinental lobby

6:00 pm

 

Welcome Reception

 

TUESDAY, SEPTEMBER 26

7:30 am

Breakfast and Registration

8:30 am

Welcome and Introductions

9:15 am

Ignite Your Leadership Potential: Unleashing the Power Within!

11:30 pm

Advancing health equity, minimizing disparities, improving quality, and closing the gaps

12:15 pm

Networking Lunch

1:15 pm

Gaining inspiration for managing high-cost drugs and gene therapies while keeping the member front and center

2:30 pm

Flash case studies: Integration and partnership in chronic disease management, population health strategies, quality improvement, and sound UM practices

6:00 pm

Networking Dinner

WEDNESDAY, SEPTEMBER 27

8:00 am

Networking Breakfast

8:45 am

Welcome back and day one recap

9:00 am

Keynote Speakers -- Taking virtual care to new levels: innovative thinking in an industry ripe for disruption

10:15 am

Health plan innovation showcases: Breaking down silos and achieving clinical excellence through cost-effective member-focused solutions

  • Engaging with digital and virtual solutions
  • Transforming call center strategies
  • Moving the needle on quality
  • Engaging, coordination etc.

12:15 pm

Lunch

1:15 pm

Idea Factory: Health plans’ greatest member challenges solved through collective wisdom and experience

4:00 pm

Adjourn

6:00 pm

Dinner

 

MONDAY, SEPTEMBER 25

5:30 PM

Pharmacy Leader Peer Group Roundup – Intercontinental lobby

 

6:00 PM

Welcome Reception

 

TUESDAY, SEPTEMBER 26

7:30 AM

Breakfast and registration

 

8:30 AM

Welcome and Introductions

Sinead Madigan, President & CEO, Health Alliance Medical Plan

9:00 AM

 

Break

 

9:15 AM

Ignite Your Leadership Potential: Unleashing the Power Within! Prepare for an immersive experience that blends fun and practicality to engage and empower you like never before. Through interactive exercises and collaborative discussions, we will delve into the core topics that define exceptional leadership. Unlock your leadership potential where you'll explore organizational leadership, conflict management, and communication skills. Strengthen team building, foster innovation, and learn the art of delegation to optimize productivity. Explore trust-building, motivation techniques, and influential leadership, culminating in strategies for meaningful relationship building to propel your career forward. Come prepared to ignite your leadership potential, leaving this workshop with a renewed sense of purpose, actionable insights, and a roadmap to become the transformative leader your organization needs. This session is the conclusion of the 2023 four-part leadership development series.

 

 

Bob Wright
Strategic Consultant, Facilitator, Executive Coach at Hanley Leadership

 

 

11:15 AM

Break

 

 

11:30 AM

Advancing health equity, minimizing disparities, improving quality, and closing the gaps

An impressive line-up of health plan leaders reflect, advise, and provide true inspiration for reducing healthcare delivery disparities at a critical time for members. We will hear how to circumvent implementation challenges through appropriate investments in resources and programs, and intentional prioritization and planning—for positive change in the short term and the future.

Quartz Health Solutions shares insights and actionable strategies health plans can utilize to combat the prevalence and high Rx cost of type 2 diabetes. Hear how Quartz is rolling out diabetes reversal to members plus their benefits, outcomes and learnings to date.

HAMP was trying to solve the problem of high medical spend for their MA members who had multiple chronic conditions and on multiple medications. This group of individuals seemed to hit the ED more often than the rest of the population. HAMP, driven by an understanding of their gaps in care among certain populations, took a partnership approach to uncover all the ways they could utilize tools/programs to meet quality goals and validate contact info, capture race/ethnicity data and address SDOH.

 

David Hanekom, MD, Chief Medical Officer, Quartz Health Solutions

 

Cassie Vanderwall, PhD, RDN, CDCES, CPT, FAND,

Director, Clinical Solutions, Quartz Health Solutions

 

Frank Dumont, MD, Medical Director, Virta Health

 

Tamara Migut, Director of Quality Management, Health Alliance Medical Plan

 

Cody, Kramer-Golinkoff, Director of Customer Success, Wellth

 

 

 

12:15 PM

 

 

Networking lunch

 

1:15 PM

Gaining inspiration for managing high-cost drugs and gene therapies while keeping the member front and center

Join us for an engaging session as we explore the current state of the pharmacy industry, including the rising costs of high-priced drugs and uncover what lies ahead. We will discuss innovative strategies and potential solutions for health insurance companies to effectively manage and finance these medications, ensuring access and affordability for their members and patients.

 

Topics we will cover in this session:

  • New drug development pipeline and how to prepare
  • Managing financial risk associated with gene therapies
  • The evolving role of PBMs and their management
  • Innovative approaches for health plans to navigate the changing landscape

 

 

Bryan Schuessler, PharmD, MS, CSP – Director of Emerging Products, Rx Savings Solutions

 

Anna Kaltenboeck, Principal, ATI Advisory

 

Rick Lassow, Vice President Actuarial and Underwriting, SummitRE

 

Eric Cannon, Chief Pharmacy Officer, SelectHealth

 

 

2:15 PM

 

Break

 

 

2:30 PM

 

Flash Case studies: Integration and partnership in chronic disease management, population health strategies, quality improvement, and sound UM practices

 

Western Health Advantage shares their journey toward improving NCQA Commercial Accreditation Stars Rating to 4.5 Stars from current 4 Stars and minimizing Covered California and CalPERS Quality penalties for NCQA HEDIS performance and lessons learned along the way.

 

Health Alliance Medical Plan tells the story of how they have created medical economic efficiencies through a strategic partnership impacting population health and pharmacy, breaking down silos and helping decision-making.

Led by Sharp Health Plan and Health Alliance Medical Plan, utilization management challenges and best practices will be discussed. Together we will uncover innovative approaches and insightful perspectives on how to set appropriate and cost-effective policies and criteria and anticipate the prior authorization regulatory landscape.

 

SelectHealth is among the highest-rated Medicare Advantage plans in the country, has member experience market leadership within the states they serve, and has earned a 5-Star overall rating two years in a row, placing them in the 99th percentile of health plans across the country. Hear the story behind their pursuit of clinical and member experience excellence; a case study involving organizational change, process refinement, and advanced technology adaptation.

 

 

 

 

Moderator: Erica Jones, David Halsey, Chief Medical Officer of Cardiology, Turning Point Healthcare Solutions

 

Blaire RIchardson, Corporate Quality Director, Western Health Advantage

 

Amanada Adams, Population Health Management Manager, Western Health Advantage

 

Michael Smith, MD, Chief Medical Officer, Health Alliance Medical Plan

 

Zachary Contreras, Director, Pharmacy Benefits, Sharp Health Plan

 

Brian Smolich, VP, Health Alliance Quality and Managed Care Operations, Health Alliance Medical Plan

 

Mushir Hassan, MD, Chief Medical Officer, Network Health

 

Kim Barrus, MSN, BSCIS, RN, PMP

Director, Clinical Outcomes Management

SelectHealth

 

Saeed Aminzadeh

Chief Executive Officer

Decision Point

 

 

 

 

 

4:30 PM

Sessions Adjourn

 

 

6:00 PM

Networking Dinner

 

 

 

WEDNESDAY, SEPTEMBER 27

 

8:00 AM

 

Networking Breakfast

 

8:45 AM

Welcome back and day one recap

 

 

9:00 AM

Keynote Speakers -- Taking virtual care to new levels: Innovative thinking in an industry ripe for disruption.

This provocative session unveils the possibilities for provider-owned health plans to rethink primary care and address provider access and quality challenges by incorporating virtual care options into your members’ and providers’ experience and embracing new sites of care. Together we explore how providing a differentiated experience for aligned lives and applying market segmentation approaches move us to new possibilities. Building trusting relationships is the key to successful transformation. We discuss how virtual first and last mile partners are essential ingredients for the future and create opportunities for low cost-high value care for our members.

 

Moderator:

Traci Biondi, M.D., CMO, Prominence Health Plan

 

Speakers:

Fay Rotenberg, CEO, Firefly Health

 

Lyle Berkowitz, M.D., CEO, KeyCare

 

10:00 AM

Break

 

10:15 AM

 

Health plan innovation showcases: Breaking down silos and achieving clinical excellence through cost-effective member-focused solutions

  • Engaging with digital and virtual solutions
  • Transforming call center strategies
  • Moving the needle on quality
  • Engaging, coordination etc.

 

Network Health Plan shares their transformative journey in conquering Call Center turnover and staffing challenges, resulting in 10 consecutive months of hitting member metrics, excellent survey feedback, high CAHPS scores, and expanded operational capabilities through innovative incentives, training, quality monitoring enhancements, and a heightened focus on culture.

 

Presbyterian Health Plan shares about their Art of the Possible approach to optimizing the customer journey where, through internal alignment and prioritization and strategic partnerships, they leveraged journey mapping, digital solutions, real-time data analytics and dashboarding, they realized significant administrative savings and improved efficiencies and outcomes.

 

IU Health Plans tells how they implemented a technology-enabled food is medicine program for high-risk members with type 2 diabetes to improve nutrition security, reduce blood-sugar levels and self-reported outcomes, and drove exceptional engagement and experience rates for lasting behavior change.

MODERATOR: Tanya Little, Chief Commercial Officer, Vitality

 

Jessica Vander Zanden, Vice President, Operations, Network Health

 

Dwaine Compton, Manager, MX Performance and Quality, Network Health

 

Erwin Cho, Vice President and Chief Consumer Officer, Presbyterian Health Plan

 

Kelly Garcia, Vice President Customer Service Center, Presbyterian Health Plan

 

Lourdes Nevarez, Vice President, Member Communications and Workforce Strategy, Presbyterian Health Plan

 

John Johnson, Chief Operations Officer. Presbyterian Health Plan

 

Chris Helzerman, Genesys Healthcare Industry Executive

 

Jennifer Bradley, RD, Project Manager – Population Health Operations, IU Health Plans

 

Spencer Pratt, VP of Growth & Strategy, NourishedRx

 

 

 

 

12:15 PM

Networking Lunch

 

 

1:15 PM

Idea Factory: Health plans’ greatest member challenges solved through collective wisdom and experience

Changing behavior and getting members to do what you want - for their benefit - is an incredibly difficult job for health plans and, unfortunately, often takes a back seat to other more pressing organizational priorities. In this highly interactive workshop led by Keith Roberts, Consumerism Practice Leader at Change Healthcare Consulting (recently acquired by Optum Advisory Services), we face the real clinical and member challenges head on and work together to explore creative options for doing things differently. It all starts with understanding member needs. We will leverage valuable insights gleaned from Change HealthCare’s (now Optum) 2022 Healthcare Consumer Experience Index survey and combine this with principles of Human-Centered Design, cross-disciplinary collaboration, and sound innovation frameworks.

 

The Consumer Experience survey reveals almost three quarters of consumers believe their experiences with providers and health plans haven’t improved—or have worsened—over the last two years. Together we can change that paradigm. A select group of Alliance member health plans will be invited to bring their greatest member challenge to this workshop. We will then break into small work groups and leverage the diverse experience to solve! Examples of what we will tackle together:

  • Reaching our most vulnerable populations
  • Closing care gaps
  • Improving the onboarding process
  • Driving member portal and mobile app adoption
  • Improving medication adherence
  • Increasing survey response rates
  • Collecting SOGI, REL and SDoH information

 

 

Facilitator:

Keith Roberts, Consumerism Practice Leader at Change Healthcare Consulting (recently acquired by Optum Advisory Services)

 

Bringing their MX challenges are:

Health Alliance Medical Plan

Health New England

Jefferson Health Plan

Johns Hopkins HealthCare

Network Health

Piedmont Community Health Plan

 

4:00 PM

Sessions adjourn

 

 

6:00 PM

Networking Dinner

 

 

 

THURSDAY, SEPTEMBER 28

 

8:00 AM

Breakfast and Departure

 

 
 

 

 

Venue

Intercontinental: Chicago Magnificent Mile 
505 North Michigan Ave
Chicago, IL 60611
312.944.4100


The hotel room block expires on September 4, 2023
Our room rate is $279 plus taxes/fees. This rate may be available three days prior and three days after our meeting dates, depending on the hotel's availability. You should call the reservations department at 312.944.4100 and ask for the Health Plan Alliance (Vizient) room rate or click here to book online. Should you call after the deadline, you will not be guaranteed to receive our group room rate or the hotel may be sold out. Please note that the group block could sell out before this date. 

DRESS
Business casual attire is appropriate for the meeting.  Remember that the hotel meeting room temperatures vary, so we recommend that you layer clothing to be comfortable in case the room becomes either hot or cold.

GROUND TRANSPORTATION
Uber/Lyft from the Chicago O'Hare (ORD) or Chicago Midway (MDW) airports is approximately $32-40 (17 mile drive to/from ORD and 13 mile drive to/from MDW).  Valet parking is $78 daily rate.

CHICAGO WEATHER
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Documents
Page 1 of 2
Next | Last
10/19/2023

Member Experience Idea Factory Summary of Results
Alliance member health plans produce solution ideas for addressing member experience challenges. This Idea Factory Workshop occurred at the Clinical Excellence and the Member Experience Value Visit in September, 2023.

9/26/2023

Presentation: Gaining inspiration for managing high-cost drugs and gene therapies while keeping the member front and center
ATI Advisory and Summit Re discuss innovative strategies and potential solutions for health insurance companies to effectively manage and finance these medications, ensuring access and affordability for their members and patients. Presented at the Clinical Excellence and Member Experience Value Visit on September 26, 2023, in Chicago, IL.

9/26/2023

Presentation: Flash Case studies: Integration and partnership in chronic disease management, population health strategies, quality improvement, and sound UM practices
SelectHealth is among the highest-rated Medicare Advantage plans in the country, has member experience market leadership within the states they serve, and has earned a 5-Star overall rating two years in a row, placing them in the 99th percentile of health plans across the country. Hear the story behind their pursuit of clinical and member experience excellence; a case study involving organizational change, process refinement, and advanced technology adaptation. Presented at the Clinical Excellence and Member Experience Value Visit on September 26, 2023, in Chicago, IL.

9/22/2023

Presentation: Clinical Excellence and Member Experience
Network Health presented at the Clinical Excellence and Member Experience Value Visit on September 26, 2023, in Chicago, IL.

9/22/2023

Presentation: Clinical Excellence and Member Experience
Presbyterian Health Plan presented at the Clinical Excellence and Member Experience Value Visit on September 26, 2023, in Chicago, IL.

9/22/2023

Presentation: Clinical Excellence and Member Experience
IU Health Plans and NourishedRx presented at the Clinical Excellence and Member Experience Value Visit on September 26, 2023, in Chicago, IL.

9/22/2023

Presentation: Clinical Excellence and Member Experience
Optum presented at the Clinical Excellence and Member Experience Value Visit on September 26, 2023, in Chicago, IL.

9/22/2023

Presentation: Clinical Excellence and Member Experience
Idea Factory Workshop Topics presented at the Clinical Excellence and Member Experience Value Visit on September 26, 2023, in Chicago, IL.

9/22/2023

Presentation: Ignite Your Leadership Potential: Unleashing the Power Within!
This immersive session blends interactive exercise and collaborate discussions to delve into the core topics that define exceptional leadership, including organizational leadership, conflict management, and communication skills. This session is the conclusion of the 2023 four-part leadership development series. Presented at the Clinical Excellence and Member Experience Value Visit on September 26, 2023, in Chicago, IL.

9/22/2023

Presentation: Advancing health equity, minimizing disparities, improving quality, and closing the gaps
Quartz Health Solutions shares insights and actionable strategies health plans can utilize to combat the prevalence and high Rx cost of type 2 diabetes. Hear how Quartz is rolling out diabetes reversal to members plus their benefits, outcomes and learnings to date. Presented at the Clinical Excellence and Member Experience Value Visit on September 26, 2023, in Chicago, IL.

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Attendees

Below is a list of all delegates registered to date for this event

  • Alexis Levy
  • ALLIANCE GUEST
  • Managing Director at HealthScape Advisors, LLC
  • Amanada Adams
  • ALLIANCE MEMBER
  • Population Health Management Manager at Western Health Advantage
  • Khuram Arif
  • ALLIANCE MEMBER
  • Chief Medical Officer, Chief Operating Officer at Western Health Advantage
  • Lori Billis
  • ALLIANCE MEMBER
  • Medical Director/ Medicaid at Health Alliance Plan (HAP)
  • Traci Biondi
  • ALLIANCE MEMBER
  • Chief Medical Officer at Prominence Health Plan
  • Kiran Biring
  • ALLIANCE MEMBER
  • Pharmacy Director at Western Health Advantage
  • Dennis Bolin
  • ALLIANCE MEMBER
  • Consultant at Health Plan Alliance
  • Laura Campbell
  • ALLIANCE MEMBER
  • Director of Medical Management at Piedmont Community Health Plan
  • Eric Cannon
  • ALLIANCE MEMBER
  • Chief Pharmacy Benefits Officer at SelectHealth
  • Tammy Chadd
  • ALLIANCE MEMBER
  • Compliance Manager at IU Health Plans
  • Erwin Cho
  • ALLIANCE MEMBER
  • Chief Consumer Officer at Presbyterian Health Plan
  • Dwaine Compton
  • ALLIANCE MEMBER
  • Manager, MX Performance & Quality at Network Health
  • Corie Culter
  • ALLIANCE MEMBER
  • UM Operations Manager at Denver Health Medical Plan
  • Dustin Cupp
  • ALLIANCE MEMBER
  • Medical Director at CommunityCare
  • Jennifer Cyr
  • ALLIANCE MEMBER
  • Clinical Pharmacist at Community Health Options
  • Laura Darnell
  • ALLIANCE MEMBER
  • Operations Management Specialist at Alliant Health Plans
  • Marko Dobrilovic
  • ALLIANCE MEMBER
  • Quality Improvement Manager at Johns Hopkins Health Plans
  • Kelly Garcia
  • ALLIANCE MEMBER
  • Vice President, Presbyterian Customer Service Center at Presbyterian Health Plan
  • Joshua Gilbert
  • ALLIANCE MEMBER
  • Manager Utilization Management at Health Alliance Plan (HAP)
  • David Hanekom
  • ALLIANCE MEMBER
  • Senior Vice President and Chief Medical Officer at Quartz Health Solutions
  • Mushir Hassan
  • ALLIANCE MEMBER
  • Chief Medical Officer at Network Health
  • Deanna Homer
  • ALLIANCE MEMBER
  • Chief Operations Officer at HealthTeam Advantage
  • Dang Huynh
  • ALLIANCE MEMBER
  • Vice President, Health Services at Santa Clara Family Health Plan
  • John Johnson
  • ALLIANCE MEMBER
  • Chief Operations Officer at Presbyterian Health Plan
  • Rob Keefe
  • ALLIANCE MEMBER
  • National Director Connected Health at Ochsner Health Plan
  • Kat Ketter
  • ALLIANCE MEMBER
  • AVP, Customer Experience at Jefferson Health Plans
  • tasnim khan
  • ALLIANCE MEMBER
  • Medical director at Western Health Advantage
  • Barb Koerperich
  • ALLIANCE MEMBER
  • Director of Health Care Services at Medical Associates Health Plans
  • Nana Ama Kuffour
  • ALLIANCE MEMBER
  • Division AVP, SHP Clinical Services at Samaritan Health Plans
  • Kate Kurt
  • ALLIANCE MEMBER
  • Clinical Pharmacist at Medical Associates Health Plans
  • Kate McIntosh
  • ALLIANCE MEMBER
  • Vice President and Chief Medical Officer at Health New England
  • Tamara Migut
  • ALLIANCE MEMBER
  • Director of Quality Management at Health Alliance Medical Plans
  • Lourdes Nevarez
  • ALLIANCE MEMBER
  • VP, Member Communication at Presbyterian Healthcare Services
  • Dinah Nguyen
  • ALLIANCE MEMBER
  • Medical Quality Manager at Johns Hopkins Health Plans
  • Fannie Perrucci
  • ALLIANCE MEMBER
  • Manager of Customer Experience at Jefferson Health Plans
  • Peter Peter
  • ALLIANCE MEMBER
  • Director of Pharmacy at Texas Children's Health Plan
  • Kristy Reed
  • ALLIANCE MEMBER
  • Customer Experience Manager at Health Alliance Medical Plans
  • Krystal Revai
  • ALLIANCE MEMBER
  • Associate Chief Medical Officer at Health Alliance Medical Plans
  • Blaire Richardson
  • ALLIANCE MEMBER
  • Corporate Quality Director at Western Health Advantage
  • Kim Sivley
  • ALLIANCE MEMBER
  • Mananger, Care Management at Johns Hopkins Health Plans
  • Michael Smith
  • ALLIANCE MEMBER
  • Chief Medical Officer at Health Alliance Medical Plans
  • Brian Smolich
  • ALLIANCE MEMBER
  • Vice President of Quality and Managed Care Operations at Health Alliance Medical Plans
  • Dao Somera
  • ALLIANCE MEMBER
  • Utilization Operations Director at Western Health Advantage
  • Lori Tishler
  • ALLIANCE MEMBER
  • CMO at Community Health Options
  • Cassie Vanderwall
  • ALLIANCE MEMBER
  • Director, Clinical Programs at Quartz Health Solutions
  • Opera Wagner-Ross
  • ALLIANCE MEMBER
  • Director, Member Services at Texas Children's Health Plan
  • Margie Zeglen
  • ALLIANCE MEMBER
  • Vice President Population Health at Health Alliance Medical Plans
  • Adrienne Clearly
  • PLATINUM SPONSOR
  • Vice President of Business Development at Avalon Healthcare Solutions
  • Nisha Basu
  • SPEAKER
  • SVP, Clinical at Firefly Health
  • Chris Helzerman
  • SPEAKER
  • Industry Strategy Executive, Health Care at Genesys
  • Erica Jones
  • SPEAKER
  • Chief Medical Officer at TurningPoint Healthcare Solutions
  • Anna Kaltenboeck
  • SPEAKER
  • Head of Prescription Drug Reimbursement Practice at ATI Advisory
  • Janell Lewis
  • SPEAKER
  • Director of Leadership Development at Daniel Hanley Center for Health Leadership
  • Tanya Little
  • SPEAKER
  • Chief Commercial Officer at Vitality Group
  • K. R. Prabha
  • SPEAKER
  • VP, Strategy, Growth & Innovation at Optum Advisory
  • Bryan Schuessler
  • SPEAKER
  • Director of Emerging Products at Rx Savings Solutions
  • Bob Wright
  • SPEAKER
  • Strategic Consultant, Facilitator, Executive Coach at Hanley Leadership
  • Scott Brennan
  • SPONSOR
  • Vice President, Business Development at TurningPoint Healthcare Solutions
  • Evelyn Chojnacki
  • SPONSOR
  • Director, Health Plan Product Strategy at Sword Health
  • Amy Clark
  • SPONSOR
  • Director of Health Plan Sales at Virta Health
  • Jaime Haak
  • SPONSOR
  • Vice President Health Plan & Channel at Diagnostic Robotics
  • Jordan Hersh
  • SPONSOR
  • Senior Vice President, Channel Distribution at Valenz Health
  • Kyle Kanaga
  • SPONSOR
  • Vice President Business Development at HealthHelp
  • Kevin Maher
  • SPONSOR
  • Vice President, Client Success at Clearlink Partners
  • Kaley Park
  • SPONSOR
  • Engagement Marketing Manager at Rx Savings Solutions
  • Spencer Pratt
  • SPONSOR
  • Vice President, Growth & Strategy at NourishedRx
  • Dan Ready
  • SPONSOR
  • Director of Business Development at Decision Point Healthcare Solutions
  • Michael Sandvig
  • SPONSOR
  • VP, Sales & Member Engagement at Clarity Software Solutions
  • Zach Schaefer
  • SPONSOR
  • VP Sales, Health Plan Market at Zelis Healthcare, LLC
  • Abhi Sindhwani
  • SPONSOR
  • SVP, Payer Growth at Arrive Health (formerly RxRevu)
  • Louis Szilagyi
  • SPONSOR
  • Health Plan Solutions, Director at Vitality Group
  • Dan Wittner
  • SPONSOR
  • Senior Vice President - Head of Sales at Sagility
Speakers