Fly-In: Health Equity & NCQA HE Accreditation

2:00 PM

Welcome and Introductions

Facilitators:

Jaime Gonzalez, CBDO

Jennifer Bosley, Director

Your faculty for the event:

• Stephanie Hillman, MNPL, Senior Executive Consultant at Impact4 Health
• Arlesia Bailey, MBA, Senior Executive Consultant at Impact4Health
• Vanessa Guzman, President & CEO of Smart Rise Health
• Ruth Harmon, our VP of Strategy and Ops at SmartRise Health
• Susan Moore, President of Managed HealthCare Resources
• Sonia R Frazier, MPH, CPHQ, Consultant at Managed HealthCare Resources
• Kimberly Swanson, Chief of Staff, HealthMine

2:15 PM

Member Poll on Current Response – Where Does Your Organization Fit In?

A recent survey of Health Plan Alliance members reveals their current position on embracing and prioritizing Health Equity, showcasing their goals, initiatives, and future plans to drive improved outcomes for their members.

2:30 PM

Industry Directives to Advance Health Equity

In this session, health plan leaders will gain a foundational understanding of the ever-evolving regulatory landscape surrounding health equity and quality imperatives and implications for the payor industry. Health equity experts will cover directives from CMS, the Joint Commission, and NCQA.

3:00 PM

Key Challenges in Advancing Health Equity

Delve into the stumbling blocks and barriers that impede the journey towards creating a more equitable care environment.

• Collecting Demographic Data
• Tracking Inequities
• Delivering Culturally Effective Care Consistently
• Continued Political & Social Discord on Bias

3:30 PM

Break

3:45 PM

Tabletop Discussions – Transforming Challenges to Solutions and Best Practices

Discover innovative approaches to take back to your organization! Each table will have the opportunity to explore one of the key challenges highlighted in the day’s session. Participants will be invited to talk about how their health plan is addressing these concerns and share best practices.

4:45 PM

Adjourn

6:00 PM

Join us for our Welcome Dinner at: Via Real - 4020 N MacArthur Blvd, Irving, TX 75038

7:30 AM

Breakfast and Day One Recap

Facilitators:

Jaime Gonzalez, CBDO

Jennifer Bosley, Director

8:30 AM

NCQA Health Equity Standards Working Session – Understanding the Details and Meeting the Requirements

Overview of the Accreditation Programs available to support your health plans readiness to meet new Health Equity standards. Participants will review the standards, gain valuable clarification on the requirements, and learn more about how accreditation can transform the organization. Then we dive deep into the top areas to tackle together using experience and best practices.

10:15 AM

Break

10:30 AM

Accredited Member Panel – What works? What to Avoid? How to Set Up for Success

A dynamic panel discussion where health plans with NCQA health equity accreditation or nearing completion candidly share their experiences, valuable insights, lessons learned, potential stumbling blocks to steer clear of, and practical strategies for attaining and excelling in this accreditation.

Kayla Poncet, Manager of Equity and Quality Performance, Community Health Plan of Washington

Mariah Santiago, Health Equity Program Coordinator,

Sharp Health Plan

Shelly Smith, Quality and Accreditation Manager, Health New England

(invited)

11:30 AM

Working Lunch and Health Equity Vendor Solutions Showcase

• Learn about industry trends and approaches to address your health equity efforts
• Engage with SMEs and gain insights on how to maximize your health equity initiatives
• Ask questions and discuss your challenges with our showcase experts in support of your efforts at building and maintaining your health equity infrastructure

1:00 PM

Health Plan Case Studies: Best Practices Leading to Success

An inspiring session where health plans share about their transformative health equity journeys and approaches to NCQA health equity accreditation, highlighting the innovative strategies and initiatives they have implemented to bridge gaps and promote equitable access to healthcare.

2:15 PM

Break

2:30 PM

Key Resources Overview

• Health Plan Alliance DEI and Health Equity Workgroup and Toolkit
• NCQA Health Equity Accreditation helpful links and contacts
• Inclusion Scorecard for Population Health™

2:45 PM

Wrap Up and Next Steps

3:00 PM

Adjourn