Spring Leadership Forum 2024

Event Date: 3/25/2024 - 3/28/2024

Event Overview

The strategic fundamentals regional payers must operationalize to survive and thrive

The 2024 Spring Leadership Forum takes the very best of the groundbreaking 2023 Fall Forum to the next level. Last October we focused on the major market actors, their motivations and challenges, and their trajectories. This Spring, top health plan executives convene in Dallas to dig into the implications of the market landscape—What strategic imperatives face health plan leaders in 2024 and beyond and how do we close the gap when it comes to execution? This agenda focuses on critical fundamentals for regional payer success in 2024 and beyond.

Featured speakers

Safi Bahcall
Author of the International Bestseller, Loonshots

Successful health plans must nurture both their existing lines of business and efforts to create new products in order to succeed. Get ready to be captivated by Safi Bahcall, as he challenges conventional wisdom on group behavior and reveals a surprising new approach to nurturing radical breakthroughs. Safi is a second-generation physicist, biotech entrepreneur, and former public-company CEO, bringing expertise in strategy and innovation to advise CEOs and leadership teams. He has delivered keynote presentations at industry conferences, investor events, leadership retreats, medical meetings, and leading academic institutions worldwide. Safi's book, Loonshots, translated into 21 languages, has been recognized as a best business book of the year by Amazon, Bloomberg, Financial Times, Forbes, Inc., the Washington Post, and more. Attendees will gain valuable insights from Safi on how provider-owned and community-focused plans can innovate, differentiate, and nurture their brands for growth and success.

Jonah Berger
Wharton Professor; World-Renowned Expert on Innovation and Change; Best-selling Author

Jonah Berger is a Marketing Professor at the Wharton School at the University of Pennsylvania, an internationally bestselling author, and a world-renowned expert on change management, influence, word of mouth, natural language processing, consumer behavior, and how products, ideas, and behaviors catch on. He has published over 50 articles in top-tier academic journals, teaches Wharton’s most popular online course, and popular accounts of his work often appear in places like The New York Times, Wall Street Journal, and Harvard Business Review. Over a million copies of his books, Contagious, Invisible Influence, and The Catalyst: How to Change Anyone’s Mind are in print in over 35 countries around the world. Berger often keynotes major conferences and events like SXSW and Cannes Lions, advises various early-stage companies, and consults for organizations like Apple, Google, Nike, Amazon, GE, 3M, and The Gates Foundation.

Nancy Wise
CEO, SpringStreet Exchange

Nancy, founder of Spring Street Exchange, will share the results of a comprehensive study on how provider sponsored health plans develop their near and long-term strategies. This study delves into various aspects such as inputs, stakeholder involvement, processes, and more, providing valuable insights for attendees. In addition to sharing the study findings, Nancy will lead a mini-workshop on connecting near and long-term strategies. Participants will have the opportunity to engage in hands-on activities and discussions, gaining practical knowledge on aligning their strategies for future success. Nancy's expertise and passion for preparing healthcare leaders for the future are evident in her work at Spring Street Exchange. With a focus on mission-aligned approaches, Nancy collaborates with leaders in developing enterprise strategies, working with boards and executives, and creating innovation labs. Her ability to bring structure to complex problems and her commitment to health equity and consumer-centric healthcare drive her work.

George Kalogeropoulos
CEO, HealthSherpa

Join George Kalogeropoulos, CEO of HealthSherpa, for an insightful session on attracting and enrolling members in ACA individual products. With over 6.1 million people securing affordable healthcare coverage through HealthSherpa's ACA enrollment platform, 32% of all ACA enrollment, HealthSherpa has built the most efficient and streamlined ACA Marketplace in the business. As experts who have worked closely with CMS, they possess deep knowledge of the ACA Marketplace's design and development. Gain insight from George on how to attract and enroll members in ACA individual products and unlock new possibilities for your business in the evolving healthcare landscape.

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Meeting highlights

Competing effectively with “experience” as our core differentiator – how can regional payers maintain our edge when nationals are rapidly developing new capabilities and buying new relationships with more vertical integration?
Across the country, HPA member plans are investing heavily in call center capabilities, up to and including investments in Artificial Intelligence to support employee efficiency and accuracy. What will be the call center of the future?
Every provider-aligned health plan is feeling the pressure to get even closer to our provider owners and partners. How can we break down barriers faster and with lasting impact?
HPA member plans share a critical bragging point: Very high employee engagement and satisfaction. We invest a great deal into our organizational cultures. How do we leverage that investment to empower high performing teams? Successfully translating strategy to execution means we can’t rely on individual heroes – accountability and alignment must be strong at every level of the organization.
Networks … designing them, building and optimizing them, managing contract risk, overcoming new credentialing challenges, and executing smart strategies when it comes to wraps and more … is there a different approach to untangling this Gordian knot?

Why attend

Investing the time to connect with your Alliance executive peers at our in-person Leadership Forums consistently pays huge dividends. The 2024 Spring Forum will be no exception. Register now and secure your room before the room block sells out. Participants will benefit from the following:

Gain exclusive access to proprietary content on the competitive landscape for use in your own environmental scans, strategic planning, and board engagement.
Move beyond superficial discussions with the help of carefully crafted sessions and spaces that connect you with your Alliance network of executive peers.
Hear real-world examples of how organizations like yours are seeking to operationalize the strategic fundamentals necessary to meet organizational goals.
Get a timely update from HPA leadership on the organization's 2024 operational plan and key strategic milestones, plus share feedback and provide guidance and insight at the Spring Board Meeting (our board meetings are always open to Alliance member health plan attendees).

Who should attend

The 2024 Spring Leadership Forum is designed as an executive retreat for Alliance member plan CEOs and their top leadership teams. Executives with responsibility for developing, evolving, and communicating your organization’s strategic plan and key milestones and objectives will find this event particularly useful. We suggest Alliance health plan leaders in the following roles join us!

Chief executive officer
Chief medical officer/medical director
Chief operating officer
Chief financial officer
Other C-level executives, particularly those with responsibility for strategy development and execution