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NCQA Accreditation Staffing Models: Open Member Discussion

Event Date: 2/23/2026

Event Overview

2/23/2026
1:00 PM – 2:00 PM CT (60 minutes)
Zoom Meeting

 

NCQA accreditation continues to evolve, with significant changes across standards, including major updates to Health Plan, Health Equity, and Utilization Management accreditation. As requirements grow in scope and complexity, many plans are reassessing whether their current staffing models are still fit for purpose.

This session brings plans together for a practical, peer driven discussion on how organizations are structuring teams to support NCQA accreditation today. Hear how peers are staffing accreditation work, where capacity is being added, and how models vary based on the number of accredited products, states, and accreditation types.

 
The session is designed to be interactive and discussion based, with a focus on shared learning and practical takeaways.
 

 

Attendees

Below is a list of all delegates registered to date for this event

  • Vanessa Guzman
  • ALLIANCE GUEST
  • CEO & President at SmartRise Health, LLC
  • Robyn Anderson
  • ALLIANCE MEMBER
  • Delegation Oversight Auditor at Health Alliance Plan (HAP)
  • Lara Anzalone
  • ALLIANCE MEMBER
  • Director, Integrated Care Program at Health First Health Plans
  • Tashau Asefaw
  • ALLIANCE MEMBER
  • Director, Social Drivers of Health at Community Health Plan of Washington
  • Mary Canton
  • ALLIANCE MEMBER
  • Program Manager - Quality at Samaritan Health Plans
  • Blanca Chavez
  • ALLIANCE MEMBER
  • Quality Improvement at Providence Health Plan
  • Tony Cichetti
  • ALLIANCE MEMBER
  • Manager at Johns Hopkins Health Plans
  • Shannon Coleman
  • ALLIANCE MEMBER
  • Compliance Integrity Analyst I at Samaritan Health Plans
  • Sankirtana Danner
  • ALLIANCE MEMBER
  • Director of Health and Social Equity at Presbyterian Health Plan
  • Richmond Darling
  • ALLIANCE MEMBER
  • Supervisor – Quality Performance Improvement at Presbyterian Health Plan
  • Erin Davidson
  • ALLIANCE MEMBER
  • Mgr Provider Configuration at Health Alliance Plan (HAP)
  • Sarah Dencker
  • ALLIANCE MEMBER
  • Vice President, Care Services at Network Health
  • Gina Duncan
  • ALLIANCE MEMBER
  • NCQA Accreditation Specialist at Health New England
  • Vivian Duval
  • ALLIANCE MEMBER
  • NCQA Project Manager II at Denver Health Medical Plan
  • Katie Egan
  • ALLIANCE MEMBER
  • Quality Improvement Manager at Denver Health Medical Plan
  • Cesarina Elias
  • ALLIANCE MEMBER
  • Director of Quality Improvement and Grievance and Appeals at Neighborhood Health Plan of Rhode Island
  • Shelby Esposito
  • ALLIANCE MEMBER
  • Stars and Accreditation Program Manager at Health First Health Plans
  • Kristina Feucht
  • ALLIANCE MEMBER
  • Credentialing and Vendor Oversight Manager at Avera Health Plans
  • Kristen Fields
  • ALLIANCE MEMBER
  • Director, Accreditation at Johns Hopkins Health Plans
  • Flora Gamble
  • ALLIANCE MEMBER
  • Program Director, Health Equity at Johns Hopkins Health Plans
  • Kimberly Gomes
  • ALLIANCE MEMBER
  • Director of Health Plan Corporate Services at CHRISTUS Health Plan
  • Lori Greubel
  • ALLIANCE MEMBER
  • Senior Director, Customer Success at Quartz Health Solutions
  • Erin Griffith
  • ALLIANCE MEMBER
  • Director at Geisinger Health Plan
  • Ronda Hefton
  • ALLIANCE MEMBER
  • Chief Administrative Officer at CHRISTUS Health Plan
  • Amy Ho
  • ALLIANCE MEMBER
  • Process Improvement Project Manager at Santa Clara Family Health Plan
  • Julie Hoskins
  • ALLIANCE MEMBER
  • Manager, Quality Improvement at Medical Mutual
  • Shama Hughes
  • ALLIANCE MEMBER
  • Quality Director at Providence Health Plan
  • Vanessa Huynh
  • ALLIANCE MEMBER
  • Process Improvement Project Manager at Santa Clara Family Health Plan
  • Jamie Johnson
  • ALLIANCE MEMBER
  • QI Stars Specialist at CommunityCare
  • Brooke Johnson
  • ALLIANCE MEMBER
  • Pharmacy Benefit Services Strategy Specialist at CHRISTUS Health Plan
  • Danielle Knight
  • ALLIANCE MEMBER
  • Manager of Accreditation at Health Partners Plans / Jefferson Health Plans (HPP/JHP)
  • Erik Lambert
  • ALLIANCE MEMBER
  • Program Coordinator at Providence Health Plan
  • Don Liss
  • ALLIANCE MEMBER
  • Chief Medical Officer at Johns Hopkins Health Plans
  • Jeanine Ludwig
  • ALLIANCE MEMBER
  • NCQA Accreditation Manager at Select Health
  • Patricia Marchese
  • ALLIANCE MEMBER
  • Manager, Quality Management at Health Alliance Plan (HAP)
  • Katie Meiers
  • ALLIANCE MEMBER
  • Manager, Care Management at Network Health
  • Zach Meluch
  • ALLIANCE MEMBER
  • Sr Health Plan Quality Program Manager at Medical Mutual
  • Melissa Mohon
  • ALLIANCE MEMBER
  • Executive Director - Compliance, Privacy & Regulatory Affairs at Johns Hopkins Health Plans
  • Jelecia Moore
  • ALLIANCE MEMBER
  • Program Manager Accreditation at CHRISTUS Health Plan
  • Princess Murchison
  • ALLIANCE MEMBER
  • Provider Network Development Analyst at Avera Health Plans
  • Nicolle Mustafa
  • ALLIANCE MEMBER
  • Manager of Compliance and Regulatory Affairs at Sharp Health Plan
  • Sara O'neill
  • ALLIANCE MEMBER
  • Director of QHI at Network Health
  • Tavonda Parker
  • ALLIANCE MEMBER
  • Director of Utilization Management at HealthTeam Advantage
  • Jamie Pectol
  • ALLIANCE MEMBER
  • Quality Consultant 1 at Select Health
  • Jana Pennington
  • ALLIANCE MEMBER
  • Risk Adjustment Analytics Manager-Coding at Select Health
  • Julie Pierson
  • ALLIANCE MEMBER
  • Product Administrator at Avera Health Plans
  • Joseph Rammacca
  • ALLIANCE MEMBER
  • Executive Director, Human Resources at Johns Hopkins Health Plans
  • Blaire Richardson
  • ALLIANCE MEMBER
  • Corporate Quality Director at Western Health Advantage
  • Denise Rigden
  • ALLIANCE MEMBER
  • Director, Clinical Services Regulatory Oversight and Quality Assurance at Quartz Health Solutions
  • christina salm
  • ALLIANCE MEMBER
  • Vice President of Medical Management Operations at Quartz Health Solutions
  • Jennifer Schauer
  • ALLIANCE MEMBER
  • Director: Commercial Pharmacy Programs at Quartz Health Solutions
  • Karis Scott
  • ALLIANCE MEMBER
  • Physician Compliance Auditor at Baylor Scott and White Health Plan
  • Melinda Sims
  • ALLIANCE MEMBER
  • Director of Clinical & Quality Programs at Presbyterian Health Plan
  • Christine Stewart
  • ALLIANCE MEMBER
  • Sr. Quality Program Manager at Presbyterian Health Plan
  • Kristen Tarrell
  • ALLIANCE MEMBER
  • Program Manager Accreditation and Health Equity at Western Health Advantage
  • Jesse Trosvig
  • ALLIANCE MEMBER
  • Accreditation & Compliance Program Manager at Providence Health Plan
  • Andrea Van Goethem
  • ALLIANCE MEMBER
  • Director, Quality Management at Health Alliance Plan (HAP)
  • Jules Vasquez
  • ALLIANCE MEMBER
  • Director, Stars & Accreditation at Health First Health Plans
  • Deb Versteeg
  • ALLIANCE MEMBER
  • Accreditation & Quality Coordinator at Avera Health Plans
  • Cynthia Walton
  • ALLIANCE MEMBER
  • Lead Provider Data Quality Administrator at Health Alliance Plan (HAP)
  • Shila Waritu
  • ALLIANCE MEMBER
  • Accreditation Specialist at Health Partners Plans / Jefferson Health Plans (HPP/JHP)
  • Vivian Williams
  • ALLIANCE MEMBER
  • Manager of Care Management at Health New England
  • John Willis
  • ALLIANCE MEMBER
  • Vice President Quality and Clinical Integration at Network Health
  • Cassandra Wood
  • ALLIANCE MEMBER
  • Quality Assurance Accreditation Administrator at Alliant Health Plans
  • Megan Yazhari
  • ALLIANCE MEMBER
  • Accreditation Program Manager at Providence Health Plan
  • Marina Zeltser
  • ALLIANCE MEMBER
  • Associate Chief Medical Officer at Johns Hopkins Health Plans