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GPO Spotlight: Health, Happiness, and Savings: Increasing Member Engagement and Satisfaction with the LifeBalance Program

Event Date: 6/27/2019

Event Overview

Thursday, June 27, 2019
11:00 AM CT – 12:00 PM CT (60 minutes)
Vendor Spotlight Host: LifeBalance Program

This vendor spotlight is hosted on our ReadyTalk platform

 

The LifeBalance Program is one of the Health Plan Alliance’s newest GPO partners! LifeBalance has been helping health plans improve member engagement, satisfaction, and well-being since 1998. Learn how LifeBalance works with health plans to increase member engagement and satisfaction, encourage member well-being, increase client retention, and develop strong community ties. 

LifeBalance will provide an overview of its services, its work with other Health Plan Alliance plans like Providence Health Plan, and examples of its successful engagement strategies and tactics. 

We’ll cover how the program works closely with health plans to engage and excite members, improve client retention, and increase member and client satisfaction.

During this webinar, participants will:

  • Learn about one of the Health Plan Alliance’s newest GPO partner
  • Learn how the program works and will be customized for your plans
  • Understand how the program can be leveraged for client retention
  • Understand how the program supports well-being initiatives
  • Learn about the opportunity to leverage LifeBalance for new member touchpoints

Learn more about LifeBalance Program:
LifeBalance Health Plan Flyer
LifeBalance Program - About Us Intro Video
Providence Health Plan Account Manager Survey

 

Notice to Participants:

Please note that this webinar is a Vendor Spotlight and will be a capabilities-focused presentation. While this vendor is not under contract with the Health Plan Alliance, we believe this webinar will provide you the opportunity to learn more about this vendor and the programs and services it provides. Offering this webinar does not imply that the Health Plan Alliance endorses this vendor. The webinar is merely for informational purposes only. Should you wish to share feedback and/or have questions about this vendor, please contact Jaime González, the Alliance’s Chief Business Development Officer, at jaime.gonzalez@healthplanalliance.org or 972-830-6355.

Documents
6/27/2019

Presentation: GPO Spotlight: Health, Happiness, and Savings: Increasing Member Engagement and Satisfaction with the LifeBalance Program
LifeBalance provides an overview of its services, its work with other Health Plan Alliance plans like the Providence Health Plan, and examples of its successful engagement strategies and tactics.

6/27/2019

Recording: GPO Spotlight: Health, Happiness, and Savings: Increasing Member Engagement and Satisfaction with the LifeBalance Program
LifeBalance provides an overview of its services, its work with other Health Plan Alliance plans like the Providence Health Plan, and examples of its successful engagement strategies and tactics.

Attendees

Below is a list of all delegates registered to date for this event

  • Annie Shieh
  • ALLIANCE GUEST
  • Compliance at Central Health Plan of California
  • Damien Banks
  • ALLIANCE MEMBER
  • Star Rating Manager at Health Alliance Medical Plans
  • Amy Beck
  • ALLIANCE MEMBER
  • Community Relations Manager at Prominence Health Plan
  • Bridjit Campbell
  • ALLIANCE MEMBER
  • Director of Health Plan Operations at Care N' Care Insurance Company, Inc.
  • Abby Demlow
  • ALLIANCE MEMBER
  • Star Ratings Coordinator at Health Alliance Medical Plans
  • JoAnne Edde
  • ALLIANCE MEMBER
  • Member Relationship Manager at Aspire Health Plan
  • Kristy Fast
  • ALLIANCE MEMBER
  • Quality Health Integration Program Coordinator at Network Health
  • Marina Genin
  • ALLIANCE MEMBER
  • Medicare Improvement Lead at MetroPlus Health Plan
  • Jaime Gonzalez
  • ALLIANCE MEMBER
  • Chief Business Development Officer at Health Plan Alliance
  • Andres Guerrero
  • ALLIANCE MEMBER
  • SIU Investigator at Scott & White Health Plan
  • Kena Hahn
  • ALLIANCE MEMBER
  • Director- Health Coaching, Consultative Services and Star Ratings at Health Alliance Medical Plans
  • Tim Jackson
  • ALLIANCE MEMBER
  • Director, Population Health at Quartz Health Solutions
  • Elizabeth Jurkowski
  • ALLIANCE MEMBER
  • Stars Ratings Coordinator at Health Alliance Medical Plans
  • Wendy Karsten
  • ALLIANCE MEMBER
  • CEO at Care N' Care Insurance Company, Inc.
  • Susan Lord
  • ALLIANCE MEMBER
  • Certified RN Case Manager at Paramount Health Care
  • Cyndie O'Brien
  • ALLIANCE MEMBER
  • Chief Sales & Marketing Officer at Aspire Health Plan
  • Jordan Oakes
  • ALLIANCE MEMBER
  • Star Ratings Coordinator at Health Alliance Medical Plans
  • Todd Pearce
  • ALLIANCE MEMBER
  • Wellness Manager at Sharp Health Plan
  • Joy Siegel
  • ALLIANCE MEMBER
  • Manager, Member Outreach and Retention at AvMed
  • Katie Studer
  • ALLIANCE MEMBER
  • Director, Customer Experience at Avera Health Plans (DAKOTACARE)
  • Kevin Anderson
  • SPEAKER
  • Vice President of Sales at LifeBalance Program
  • Nicole Birch
  • SPEAKER
  • Marketing & Communications Director at LifeBalance Program
Speakers