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Member Experience Value Visit 2020

Event Date: 8/31/2020 - 9/3/2020

Event Overview


 

Registration is now open!

Back for its fourth year, this year's Alliance Member Experience Value Visit promises to take your health plan's customer experience to the next level.  Expect unmatched collaboration, hands-on workshops, ample networking opportunities, and knowledge sharing from top-rated plans and leading innovators. Take home actionable strategies to improve your members'  2021 annual enrollment period experience and more.

 



Event highlights

  • Alliance member health plan led sessions and panel discussions
  • Hear from and connect with leading innovators and industry experts
  • Build your network with health plan professionals with whom you can continue to collaborate with long after the event
  • Enjoy the sights and sounds of Nashville, music city, the home of country music, hot chicken, and Johnny Cash




Who should attend

Delivering superior customer service requires a multidisciplinary approach including executives and managers who:

  • Make decisions about and implement technology solutions
  • Oversee operations that directly serve customers even if they do not deal directly with customers
  • Deliver direct customer service
  • Create communications that engage members

This meeting is only for Health Plan Alliance members and invited guests.

  


  

Registration
ALLIANCE MEMBER
Fee End Date Description Amount
8/28/2020 choose this option if you are an employee of an Alliance member health plan or provider affiliate MEMBER PASS
ALLIANCE GUEST
Fee End Date Description Amount
8/28/2020 choose this option if you're not an Alliance member, but have been invited to attend this meeting GUEST PASS
SPEAKER
Fee End Date Description Amount
8/28/2020 choose this option if you are a member of the event speaking faculty SPEAKER PASS
SPONSOR
Fee End Date Description Amount
8/28/2020 choose this option if you are using a sponsor pass SPONSOR PASS
Venue

HOTEL COMING SOON!
We are currently working on the venue and  room block and will email you when these details are confirmed. 
 

DRESS
Business casual attire is appropriate for the meeting. Remember that the hotel meeting room temperatures vary, so we recommend that you layer clothing to be comfortable in case the room becomes either hot or cold.

GROUND TRANSPORTATION
Uber/Lyft from the Nashville International airport is approximately $.  Click here for more details.

NASHVILLE WEATHER
View the latest weather forecast.

Attendees

Below is a list of all delegates registered to date for this event

  • Joleen Katula
  • ALLIANCE MEMBER
  • Vice President of Operations at HealthTeam Advantage
  • Cyndie O'Brien
  • ALLIANCE MEMBER
  • Chief Sales & Marketing Officer at Aspire Health Plan
  • Penny Ransom
  • ALLIANCE MEMBER
  • Chief Administrative Officer at Network Health
  • David Sand
  • ALLIANCE MEMBER
  • Chief Medical Officer at Care N' Care Insurance Company, Inc.
  • Katie Studer
  • ALLIANCE MEMBER
  • Director, Customer Experience at Avera Health Plans (DAKOTACARE)