Leverage the Vendor Accountability Database for your next vendor RFI/RFP

The Vendor Accountability Database is a valuable resource for shortening your shopping process and can help you make informed purchasing decisions. In 2022, the Alliance launched the Vendor Accountability Initiative, collecting comprehensive vendor data across all Alliance members. The resulting Vendor Accountability Database currently contains more than 900 vendors across 17 categories of health plan operations and 121 functional areas.

The Vendor Accountability Database not only increases Alliance members' efficiency and speed at processing new vendor requests for information (RFI) and requests for proposal (RFP); it also allows the Alliance to identify health plans on similar purchasing cycles so, working together, we can potentially negotiate better contract rates. 

Access the Vendor Accountability Database

View a list of Alliance member health plans that use a particular vendor

Type the name of a vendor company into the keyword search field on our Alliance Member Directory search, then click search, and you'll see a list of Alliance member health plans that use that  particular vendor.
Preview the Vendor Accountability Database at a glance

The current print Company Profiles includes a list of each Alliance member health plan's vendors by operational category and functional area. Quickly access a list of vendors Alliance members are currently using for a particular service. 
Request a custom report

Email Mallory Willett, Alliance Data Management and Operations Specialist, for a tailored list of solutions and health plan contacts who can share their vendor experience with you.


How you can help maintain the Vendor Accountability Database

We know your vendor relationships are continuously changing and growing. The Alliance is committed to maintaining and keeping this valuable resource up to date. You can email Mallory Willett to confirm your organization's dedicated project contact and ensure your organization is actively keeping your information current. You can find the resources we shared with last year's Vendor Accountability Initiative data collection team below in our Vendor Accountability Initiative Toolkit. 

About the data collection process
Each Alliance health plan member is asked to respond to a survey that collects vendors used and other information about the vendor experience including services provided by the vendor, buying cycle, rating (would you recommend), and spending amount. It is not a small task for health plans to provide this information and keep us informed of changes, but the value to each Alliance member health plan far outweighs the effort of providing this input.

Vendor Accountability Toolkit

This toolkit curates content related to the Vendor Accountability Initiative. As artifacts and reference materials are created, they will be added to this page.

NOTE: You must login to your Alliance account to access the articles and resources below. Some content may only be accessible to Alliance members.



Company Profiles
This directory includes information about Alliance members including a map of member locations, company demographics, enrollment, business systems and vendors, leadership team. Confidential. For Alliance members use only.


Presentation: Vendor Accountability Orientation Session
Health Plan Alliance presents the benefits that participating in this initiative brings to your shopping process and vendor management functions, how to access and make the most out of the database, and a brief history of the initiative. View the recording for an orientation to filling out and submitting this year's data collection tool.


Executive Summary: 2023 Vendor Accountability Initiative
Read more about getting involved with the 2023 Vendor Accountability Initiative. This executive summary provides a project overview, how to choose your plan's champion, and timeline for submission.


Instructions: Using the 2023 Vendor Accountability Data Collection Tool
This instructional document describes how to use the 2023 Vendor Accountability data collection tool. Project champions will find this useful when getting started with the tool.


Q1 2023 Vendor Accountability Insights Snapshot: Utilization, Care and Disease Management
Alliance member health plans have recently reported a high interest in switching vendors in the near future within this functional area. The insights from this quarter's report will be particularly interesting if you are currently shopping for vendors in this category.


Vendor Accountability: How to Use the Data Collection Tool
This how-to document outlines the fields in the 2022 Vendor Accountability data collection tool and walks members through filling out the tool.


Vendor Accountability: Sample Data Collection Tool
Plans may reference this sample data collection tool used in the 2022 Vendor Accountability initiative to see the functions and questions asked in the tool. Plans should use the specific data collection tool emailed directly to them upon launch to complete the exercise.


Presentation: Vendor Accountability Info Session 1
Health Plan Alliance staff share background information, tips and tricks, and milestones related to the 2022 Vendor Accountability initiative.


Presentation: Making Intelligent Vendor Decisions: Insights from Alliance VMI project
The Alliance initiated a new phase in our vendor management, accountability, performance, and contracting efforts. This session updates you on our progress and provides VALUABLE insights regarding vendor management decisions for member health plans. We have been missing opportunities to help our members be more effective, more informed buyers of services because we don't have current information on vendor performance and member buying intentions. Our vision is to develop a tool to aid our members with purchasing and vendor management efforts.