Creating A Digital Front Door for Health Plan Members
Event Date: 8/6/2020
Event Overview
Thursday, 8/6/2020
1:00 PM CT – 2:00 PM CT (60 minutes)
Hosted by: Scott & White Health Plan and Avia
NOTE: You will receive login information from Health Plan Alliance - webinar.host@bigmarker.com if you do not receive an email confirmation contact our Support team at 888.472.0123
With examples from dozens of health systems, executives with AVIA will describe how these organizations accomplish:
o staying competitive
o growing their reach
o improving their responsiveness
o proving their relevance
In an increasingly digitally native consumer health environment. This session includes a deep dive with a demonstration into Baylor Scott & White’s digital consumer strategy and how they crossover and work collaboratively between provider organization and health plan to deliver value.
This event will preview our Member Experience Collaborative which will launch with a Summit September 1 - 3 followed by a webinar series and one-day event in 2021.
Audience
Those playing a role in consumer relationship management and communication, member experience and medical management will find this session extremely informative. In addition, those in provider management and technology roles and digital enabling functions will benefit by attending.
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Documents
Presentation: Creating a Digital Front Door for Health Plan Members
Scott & White Health Plan along with AVIA provide insightful examples of how creation of a digital front door can deliver an integrated consumer experience throughout health plan member's health journey.
Presentation: Creating a Digital Front Door for Health Plan Members
AVIA along with Scott & White Health Plan provide insightful examples of how creation of a digital front door can deliver an integrated consumer experience throughout health plan member's health journey.
Recording: Creating A Digital Front Door for Health Plan Members
Scott & White Health Plan along with AVIA provide insightful examples of how creation of a digital front door can deliver an integrated consumer experience throughout health plan members’ health journey.
Attendees
Below is a list of all delegates registered to date for this event
- Nina Barrow
- ALLIANCE MEMBER
- Member Director of Member Services at IU Health Plans
- Marybeth Bay
- ALLIANCE MEMBER
- Vice President, Chief Information Officer at Quartz Health Solutions
- Brittany Bayne
- ALLIANCE MEMBER
- Digital Product Manager at Providence Health Plan
- Karoline Bota
- ALLIANCE MEMBER
- Lead Experience Designer at Presbyterian Health Plan
- Michelle Bowman
- ALLIANCE MEMBER
- Marketing Communications Manager at Western Health Advantage
- Susan Bradshaw
- ALLIANCE MEMBER
- Director, Informatics at Baylor Scott & White Health Plan
- Carly Bressler-Archambeau
- ALLIANCE MEMBER
- Director, Medicare Stars Program at Sentara Health Plans (Optima)
- Tamara Caldwell
- ALLIANCE MEMBER
- Director Medicaid Programs at Baylor Scott & White Health Plan
- Sweta Chhatbar
- ALLIANCE MEMBER
- Quality Performance Analyst II at Community Health Plan of Washington
- Martha Cisneros
- ALLIANCE MEMBER
- Director, Member Outreach & Engagement at Valley Health Plan
- Ashlyn Frazier
- ALLIANCE MEMBER
- Retention Manager at Health Alliance Plan (HAP)
- Karen Frey
- ALLIANCE MEMBER
- Process Improvement Analyst at Quartz Health Solutions
- Kaitlyn Hammond
- ALLIANCE MEMBER
- Director of Government Programs at Cox HealthPlans
- Rick Heron
- ALLIANCE MEMBER
- Chief Experience Officer at Western Health Advantage
- John Huang
- ALLIANCE MEMBER
- Compliance at Central Health Plan of California
- Danielle Jaber
- ALLIANCE MEMBER
- Director, Government Programs at Baylor Scott & White Health Plan
- Elizabeth Jurkowski
- ALLIANCE MEMBER
- Medical Records Review Manager at Health Alliance Medical Plans
- Tracie Kinaitis
- ALLIANCE MEMBER
- Director, Broker Relations at SummaCare
- Alan Lederman
- ALLIANCE MEMBER
- Chief Operating Officer at Community Health Plan of Washington
- Lisa Leuning
- ALLIANCE MEMBER
- Marketing Director at Avera Health Plans
- Erin Matteson
- ALLIANCE MEMBER
- Customer Development Consultant, Marketing at Sentara Health Plans (Optima)
- Shelly McCombs
- ALLIANCE MEMBER
- Quality and Accreditation Manager at Health New England
- Mark Mixer
- ALLIANCE MEMBER
- Chief Executive Officer at Alliant Health Plans
- Gregg Mottola
- ALLIANCE MEMBER
- Consumer Retention Analyst at Health Alliance Medical Plans
- Christina Ott
- ALLIANCE MEMBER
- Chief Growth Officer at Quartz Health Solutions
- Anna Rasmussen
- ALLIANCE MEMBER
- Strategy and Product Lead at Network Health
- Lesley Richard
- ALLIANCE MEMBER
- Director, Payer Marketing at SummaCare
- Victor Richey
- ALLIANCE MEMBER
- COO Healthplans at Baylor Scott & White Health Plan
- Tim Riley
- ALLIANCE MEMBER
- Chief Information Officer at Network Health
- Jacob Scott
- ALLIANCE MEMBER
- Manager at Baylor Scott & White Health
- Shannon Sims
- ALLIANCE MEMBER
- Director Sales & Retention-Northwest at Health Alliance Medical Plans
- Brindha Sridhar
- ALLIANCE MEMBER
- Senior Director of Customer Experience at MetroPlusHealth
- Rusty Wyrick
- ALLIANCE MEMBER
- SVP & Chief Information Officer at CommunityCare
Speakers
- Brandon Maenius
Director of Digital Health at Baylor Scott & White Health
click here for full people profile
- Sonia Singh
Vice President, Provider Solutions at AVIA
click here for full people profile