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Creating A Digital Front Door for Health Plan Members

Event Date: 8/6/2020

Event Overview

Thursday, 8/6/2020
1:00 PM CT – 2:00 PM CT (60 minutes)
Hosted by: Scott & White Health Plan and Avia 

NOTE: You will receive login information from Health Plan Alliance - webinar.host@bigmarker.com if you do not receive an email confirmation contact our Support team at 888.472.0123

 

With examples from dozens of health systems, executives with AVIA will describe how these organizations accomplish:

o staying competitive
o growing their reach 
o improving their responsiveness
o proving their relevance

In an increasingly digitally native consumer health environment. This session includes a deep dive with a demonstration into Baylor Scott & White’s digital consumer strategy and how they crossover and work collaboratively between provider organization and health plan to deliver value.

 

This event will preview our Member Experience Collaborative which will launch with a Summit September 1 - 3 followed by a webinar series and one-day event in 2021.

 


 

Audience

Those playing a role in consumer relationship management and communication, member experience and medical management will find this session extremely informative. In addition, those in provider management and technology roles and digital enabling functions will benefit by attending.    


 

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Documents
8/6/2020

Presentation: Creating a Digital Front Door for Health Plan Members
Scott & White Health Plan along with AVIA provide insightful examples of how creation of a digital front door can deliver an integrated consumer experience throughout health plan member's health journey.

8/6/2020

Presentation: Creating a Digital Front Door for Health Plan Members
AVIA along with Scott & White Health Plan provide insightful examples of how creation of a digital front door can deliver an integrated consumer experience throughout health plan member's health journey.

8/6/2020

Recording: Creating A Digital Front Door for Health Plan Members
Scott & White Health Plan along with AVIA provide insightful examples of how creation of a digital front door can deliver an integrated consumer experience throughout health plan members’ health journey.

Attendees

Below is a list of all delegates registered to date for this event

  • Ashleigh Allen
  • ALLIANCE MEMBER
  • Marketing Manager at Scott & White Health Plan
  • Megan Ashbaugh
  • ALLIANCE MEMBER
  • Manager, Quality Performance at Community Health Plan of Washington
  • Nina Barrow
  • ALLIANCE MEMBER
  • Member Director of Member Services at IU Health Plans
  • Marybeth Bay
  • ALLIANCE MEMBER
  • Vice President, Chief Information Officer at Quartz Health Solutions
  • Brittany Bayne
  • ALLIANCE MEMBER
  • Digital Product Manager at Providence Health Plans
  • Amy Beck
  • ALLIANCE MEMBER
  • Community Relations Manager at Prominence Health Plan
  • Karoline Bota
  • ALLIANCE MEMBER
  • Lead Experience Designer at Presbyterian Health Plan
  • Michelle Bowman
  • ALLIANCE MEMBER
  • Marcom Manager at Western Health Advantage
  • Susan Bradshaw
  • ALLIANCE MEMBER
  • Director, Informatics at Scott & White Health Plan
  • Robert Bray
  • ALLIANCE MEMBER
  • Senior Director of Sales and Marketing at Community Health Plan of Washington
  • Tamara Caldwell
  • ALLIANCE MEMBER
  • Medicaid Program Manager at Scott & White Health Plan
  • Lisa Casinger
  • ALLIANCE MEMBER
  • Marketing specialist at HealthTeam Advantage
  • Sweta Chhatbar
  • ALLIANCE MEMBER
  • HEDIS Improvement Analyst at Community Health Plan of Washington
  • Martha Cisneros
  • ALLIANCE MEMBER
  • Member Services Manager at Valley Health Plan
  • Jamie Falcon
  • ALLIANCE MEMBER
  • Senior Consultant-Strategy, Product Management at Mount Carmel Health Plan (MediGold)
  • Ashlyn Frazier
  • ALLIANCE MEMBER
  • Lead Retention Consultant at Health Alliance Plan (HAP)
  • Karen Frey
  • ALLIANCE MEMBER
  • Associate Process Improvement Analyst at Quartz Health Solutions
  • Amie Goldman
  • ALLIANCE MEMBER
  • VP, Chief Strategy Officer at Quartz Health Solutions
  • Abby Hays
  • ALLIANCE MEMBER
  • Director, Business Solutions and Customer Experience at Quartz Health Solutions
  • Kevin Hebert
  • ALLIANCE MEMBER
  • Product Manager at Health New England
  • Rick Heron
  • ALLIANCE MEMBER
  • Chief Experience Officer at Western Health Advantage
  • Lori Hill
  • ALLIANCE MEMBER
  • Digital Marketing Specialist at HealthTeam Advantage
  • Shanna House-Flynn
  • ALLIANCE MEMBER
  • Manager, Digital & Creative Marketing at Quartz Health Solutions
  • John Huang
  • ALLIANCE MEMBER
  • Compliance at Central Health Plan of California
  • Danielle Jaber
  • ALLIANCE MEMBER
  • Director, Medicare Programs at Scott & White Health Plan
  • Cindy Jorgensen
  • ALLIANCE MEMBER
  • Director of Medicaid Programs at Scott & White Health Plan
  • Elizabeth Jurkowski
  • ALLIANCE MEMBER
  • Stars Ratings Coordinator at Health Alliance Medical Plans
  • Tracie Kinaitis
  • ALLIANCE MEMBER
  • System Director, Payer Marketing at SummaCare
  • Rick Landwehr
  • ALLIANCE MEMBER
  • Marketing Specialist III at Scott & White Health Plan
  • Caleb Larson
  • ALLIANCE MEMBER
  • Business Analyst at Samaritan Health Plans
  • Mary Ann Leach
  • ALLIANCE MEMBER
  • VP, Chief Information Officer at Montage Health
  • Alan Lederman
  • ALLIANCE MEMBER
  • Chief Operating Officer at Community Health Plan of Washington
  • Lisa Leuning
  • ALLIANCE MEMBER
  • Marketing Director at Avera Health Plans (DAKOTACARE)
  • Cristy Lohmeier
  • ALLIANCE MEMBER
  • Customer Experience Manager at Network Health
  • Erin Matteson
  • ALLIANCE MEMBER
  • Customer Development Consultant, Marketing at Sentara Health Plans (Optima)
  • Elizabeth McClaine
  • ALLIANCE MEMBER
  • VP of Commercial Product at Neighborhood Health Plan of Rhode Island
  • Kimberly Michalov
  • ALLIANCE MEMBER
  • Marketing Manager of Member Services at Johns Hopkins HealthCare
  • Mark Mixer
  • ALLIANCE MEMBER
  • Chief Executive Officer at Alliant Health Plans
  • Gregg Mottola
  • ALLIANCE MEMBER
  • Consumer Retention Analyst at Health Alliance Medical Plans
  • Kaitlyn Nevills
  • ALLIANCE MEMBER
  • QI and Accreditation Manager at Cox HealthPlans
  • Christina Ott
  • ALLIANCE MEMBER
  • AVP, Marketing & Business Development at Quartz Health Solutions
  • Anna Rasmussen
  • ALLIANCE MEMBER
  • Quality Program Coordinator at Network Health
  • Lesley Richard
  • ALLIANCE MEMBER
  • Director, Payer Marketing at SummaCare
  • Victor Richey
  • ALLIANCE MEMBER
  • COO Healthplans at Scott & White Health Plan
  • Tim Riley
  • ALLIANCE MEMBER
  • Chief Information Officer at Network Health
  • John Riley
  • ALLIANCE MEMBER
  • Director of Customer Experience at Health First Health Plans
  • Stephanie Rogers
  • ALLIANCE MEMBER
  • VP, Government Programs at Scott & White Health Plan
  • Lauren Russell
  • ALLIANCE MEMBER
  • Attorney at Scott & White Health Plan
  • Jacob Scott
  • ALLIANCE MEMBER
  • Manager at Baylor Scott & White Health
  • Stephanie Shushan
  • ALLIANCE MEMBER
  • Senior Anaylst at Community Health Plan of Washington
  • Shannon Sims
  • ALLIANCE MEMBER
  • Director Sales & Retention-Northwest at Health Alliance Medical Plans
  • Shelly Smith
  • ALLIANCE MEMBER
  • Quality Management Supervior at Health New England
  • Eleanor Sorrentino
  • ALLIANCE MEMBER
  • Associate Executive Director, Quality Management at MetroPlus Health
  • Brindha Sridhar
  • ALLIANCE MEMBER
  • Senior Director of Customer Experience at MetroPlus Health
  • Jessica Sullivan
  • ALLIANCE MEMBER
  • AVP, Brand & Marketing Mangagement at Scott & White Health Plan
  • Rusty Wyrick
  • ALLIANCE MEMBER
  • Chief Information Officer at CommunityCare
Speakers