COVID-19 Vaccine Member Communications Roundtable
Event Date: 1/21/2021
Event Overview
Thursday, 1/21/2021
2:00 PM CT – 3:00 PM CT (60 minutes)
This Zoom call is being set up in response to a Alliance health plan member request. Plans want to discuss best approaches for member communications and notifications around the vaccinations for COVID. Health plans will share best practices and collaborate on communications strategy, policies and procedures.
Audience
Executive stakeholders in member communications and team members who have responsibility for different aspects of the member experience and care delivery.
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Documents
1/21/2021
CCHP COVID19 Vaccine Member Notification
CCHP shares their member notification strategy for the COVID 19 vaccination process.
1/21/2021
Recording: COVID-19 Vaccine Member Communications Roundtable
This Zoom call is being scheduled for Alliance health plan members to discuss and collaborate on member communications and notifications for COVID vaccinations.
Attendees
Below is a list of all delegates registered to date for this event
- Cari Alexander
- ALLIANCE MEMBER
- Director, Marketing Communications at Quartz Health Solutions
- Rebecca Allen-Hyma
- ALLIANCE MEMBER
- Program Manager at Providence Health Plan
- Kieley Arakelian
- ALLIANCE MEMBER
- Director - Quality Management at Physicians Health Plan
- Anne Armao
- ALLIANCE MEMBER
- VP, Member Experience and Product Development at SummaCare
- Ashley Baran
- ALLIANCE MEMBER
- Stars Accreditation Coordinator at Health First Health Plans
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- Ashley Bejarano
- ALLIANCE MEMBER
- Sales & Broker Relations Manager at Valley Health Plan
- Libby Belli
- ALLIANCE MEMBER
- Marketing Director at Prominence Health Plan
- Frank Borschke
- ALLIANCE MEMBER
- Medical Director at Health Alliance Plan (HAP)
- Karoline Bota
- ALLIANCE MEMBER
- Lead Experience Designer at Presbyterian Health Plan
- Heather Bouffard
- ALLIANCE MEMBER
- VP, Marketing, Communications & Product at Community Health Options
- Julie Boutwell
- ALLIANCE MEMBER
- Medicare Audit Analyst - Compliance at Providence Health Plan
- Michelle Bowman
- ALLIANCE MEMBER
- Marketing Communications Manager at Western Health Advantage
- Sara Brandon
- ALLIANCE MEMBER
- Director Customer Experience & Communications at Neighborhood Health Plan of Rhode Island
- Siobhan Brown
- ALLIANCE MEMBER
- Senior Analyst, New Programs Integration at Community Health Plan of Washington
- Aleksandra Bruce
- ALLIANCE MEMBER
- Senior Customer Engagement & Communications Consultant at Sharp Health Plan
- Chelsea Byom
- ALLIANCE MEMBER
- Vice President Marketing, Communications and Outreach at Santa Clara Family Health Plan
- Tamara Caldwell
- ALLIANCE MEMBER
- Director Medicaid Programs at Baylor Scott & White Health Plan
- Lisa Carcieri
- ALLIANCE MEMBER
- Director of Sales, Marketing and Outreach at Neighborhood Health Plan of Rhode Island
- Tammy Chadd
- ALLIANCE MEMBER
- Compliance Manager at IU Health Plans
- Kevin Chi
- ALLIANCE MEMBER
- Assistant Compliance Counsel at Central Health Plan of California
- Cailey Chrissinger
- ALLIANCE MEMBER
- Manager of Government Products (Medicare) at Denver Health Medical Plan
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- Martha Cisneros
- ALLIANCE MEMBER
- Director, Member Outreach & Engagement at Valley Health Plan
- Heather Clay
- ALLIANCE MEMBER
- Product Manager - Medicare at Avera Health Plans
- Karla Colasacco
- ALLIANCE MEMBER
- CPhT at FirstCarolinaCare Insurance Company
- Amy Cornett
- ALLIANCE MEMBER
- VP, Compliance at Baylor Scott & White Health Plan
- Angela Donovan
- ALLIANCE MEMBER
- Sr. Manager, User Experience at Sentara Health Plans (Optima)
- Michelle Dunning
- ALLIANCE MEMBER
- Configuration Coordinator at Presbyterian Health Plan
- Susan Ellingburg
- ALLIANCE MEMBER
- Brand Manager at Baylor Scott & White Health Plan
- Shelby Esposito
- ALLIANCE MEMBER
- Stars and Accreditation Program Manager at Health First Health Plans
- Jeremy Fejfar
- ALLIANCE MEMBER
- Pharmacy Director Government Programs at Quartz Health Solutions
- Lisa FitzPatrick
- ALLIANCE MEMBER
- Manager, Marketing Production at Santa Clara Family Health Plan
- Elizabeth Goff
- ALLIANCE MEMBER
- Manager - Medicare Project Management at IU Health Plans
- Stephanie Hadcock
- ALLIANCE MEMBER
- Manager, Medicare Operations at Capital District Physicians' Health Plan (CDPHP)
- Krystal Hanes
- ALLIANCE MEMBER
- Coding & Compliance Specialist at Mount Carmel Health System
- Anthony Hansen
- ALLIANCE MEMBER
- Sr. Medicare Compliance Coordinator at Providence Health Plan
- Brooke Haycraft
- ALLIANCE MEMBER
- SIU Analyst at Quartz Health Solutions
- Cristina Hernandez
- ALLIANCE MEMBER
- Marketing Project Manager at Santa Clara Family Health Plan
- Rick Heron
- ALLIANCE MEMBER
- Chief Experience Officer at Western Health Advantage
- Brandy Hilgefort
- ALLIANCE MEMBER
- Medicare Compliance Specialist at Providence Health Plan
- Brendan Hodges
- ALLIANCE MEMBER
- President/CEO at HealthTeam Advantage
- Judy Huang
- ALLIANCE MEMBER
- Director of Member Services at Central Health Plan of California
- David Hurst
- ALLIANCE MEMBER
- Chief Business Development Officer at Valley Health Plan
- Kathleen Joffer
- ALLIANCE MEMBER
- Sr. Pharmacy Business Manager at Providence Health Plan
- Terri Ann Johnson
- ALLIANCE MEMBER
- Social Digital & PR Manager at Community Health Plan of Washington
- Jeremy Jones
- ALLIANCE MEMBER
- Director Consumer Sales & Retention at Health Alliance Medical Plans
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- Joleen Katula
- ALLIANCE MEMBER
- Interim Compliance Officer at HealthTeam Advantage
- Michelle Lang
- ALLIANCE MEMBER
- Vice President, Operations at CommunityCare
- Alan Lederman
- ALLIANCE MEMBER
- Chief Operating Officer at Community Health Plan of Washington
- Paula LeJeune
- ALLIANCE MEMBER
- Communications Specialist at Presbyterian Health Plan
- Charlotte Luebbert
- ALLIANCE MEMBER
- Director of Medicare Part D Pharmacy Services at Baylor Scott & White Health Plan
- Kathy Mantell
- ALLIANCE MEMBER
- Provider Configuration Specialist at SummaCare
- Erin Matteson
- ALLIANCE MEMBER
- Customer Development Consultant, Marketing at Sentara Health Plans (Optima)
- Todd McCollough
- ALLIANCE MEMBER
- Director, Marketing Communications & Retention at MediGold
- Abigail Miller
- ALLIANCE MEMBER
- Chief Medical Officer at PreferredOne
- Jennifer Montano
- ALLIANCE MEMBER
- Manager, Community Pharmacy Clinical Programs at Capital District Physicians' Health Plan (CDPHP)
- Gregg Mottola
- ALLIANCE MEMBER
- Consumer Retention Analyst at Health Alliance Medical Plans
- Norman Navarro
- ALLIANCE MEMBER
- Pharmacy Compliance Coordinator at Providence Health Plan
- Adrienne Neaderhiser
- ALLIANCE MEMBER
- Director, Member Experience Design at Presbyterian Health Plan
- Lisa Parker
- ALLIANCE MEMBER
- Director of Claims and Recovery at Health Alliance Medical Plans
- Leslie Pels-Beck
- ALLIANCE MEMBER
- Chief Operations Officer at Sharp Health Plan
- Betsy Penturf
- ALLIANCE MEMBER
- Corporate Communications Manager at CommunityCare
- Charles Perez
- ALLIANCE MEMBER
- Manager, Pharmacy Services at CommunityCare
- Susan Peterson
- ALLIANCE MEMBER
- Director, Communications and Marketing at Sentara Health Plans (Optima)
- Lee Pritchett
- ALLIANCE MEMBER
- Senior Marketing Manager at Care N' Care Insurance Company, Inc.
- Yusuf Rashid
- ALLIANCE MEMBER
- Principal Pharmacy Benefits Innovation, Amazon at USI Insurance
- Lisa Reed
- ALLIANCE MEMBER
- Director Medicare Part D Pharmacy and Community Programs at Capital District Physicians' Health Plan (CDPHP)
- Lesley Richard
- ALLIANCE MEMBER
- Director, Payer Marketing at SummaCare
- Melissa Rusk
- ALLIANCE MEMBER
- Vice President Operations at SummaCare
- Jennifer Sanford
- ALLIANCE MEMBER
- Director of Customer Development and Marketing at Sentara Health Plans (Optima)
- Brenda Seagrave-Whittle
- ALLIANCE MEMBER
- Chief Marketing Officer, VP Marketing and Communications at Neighborhood Health Plan of Rhode Island
- Christine Shipley
- ALLIANCE MEMBER
- SVP Human Resources and Chief People Officer at AvMed
- Kelly Simpson
- ALLIANCE MEMBER
- Business Analyst at Providence Health Plan
- Michelle Skelly
- ALLIANCE MEMBER
- Director of Marketing and Communications at Alliant Health Plans
- Ali Skinner
- ALLIANCE MEMBER
- VP, Communications Strategy at Capital District Physicians' Health Plan (CDPHP)
- Kevin Smith
- ALLIANCE MEMBER
- Government Relations Coordinator at Health Alliance Medical Plans
- Amber Smits
- ALLIANCE MEMBER
- Health Equity and Quality Revenue Program Manager at Network Health
- Kathryn Soman
- ALLIANCE MEMBER
- Director of Creative Services and Brand Management at MetroPlusHealth
- Terriann Tharp
- ALLIANCE MEMBER
- Director of Communications at Health Alliance Medical Plans
- Candace Toba
- ALLIANCE MEMBER
- Medicare Delegation Program Consultant at Providence Health Plan
- Kerri Towsley
- ALLIANCE MEMBER
- Director, Product Development & Market Intelligence at SummaCare
- Kelli VanderWielen
- ALLIANCE MEMBER
- Community Engagement Coordinator at Network Health
- Ashley Velez
- ALLIANCE MEMBER
- Director of Operations, Member Services & Enrollment at HealthTeam Advantage
- Laura Watkins
- ALLIANCE MEMBER
- Vice President, Marketing and Enrollment at Santa Clara Family Health Plan
- Nancy Weber
- ALLIANCE MEMBER
- Clinical Integration Program Manager at Network Health
- Mary Beth Wexler
- ALLIANCE MEMBER
- Assistant Director of Pharmacy at Johns Hopkins Health Plans
- Andy Wheaton
- ALLIANCE MEMBER
- Manager-Pharmacy Benefits at Network Health
- Theresa Zhang
- ALLIANCE MEMBER
- Operations Project Manager at Santa Clara Family Health Plan
- Holly Zorz
- ALLIANCE MEMBER
- Quality Improvement Team Lead, Medicare at Paramount Health Care