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COVID-19 Vaccine Member Communications Roundtable

Event Date: 1/21/2021

Event Overview

Thursday, 1/21/2021
2:00 PM CT – 3:00 PM CT (60 minutes)


This Zoom call is being set up in response to a Alliance health plan member request. Plans want to discuss best approaches for member communications and notifications around the vaccinations for COVID. Health plans will share best practices and collaborate on communications strategy, policies and procedures. 

 


 

Audience

Executive stakeholders in member communications and team members who have responsibility for different aspects of the member experience and care delivery.  


 

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Documents
1/21/2021

CCHP COVID19 Vaccine Member Notification
CCHP shares their member notification strategy for the COVID 19 vaccination process.

1/21/2021

Recording: COVID-19 Vaccine Member Communications Roundtable
This Zoom call is being scheduled for Alliance health plan members to discuss and collaborate on member communications and notifications for COVID vaccinations.

Attendees

Below is a list of all delegates registered to date for this event

  • Cari Alexander
  • ALLIANCE MEMBER
  • Director, Marketing Communications at Quartz Health Solutions
  • Jaime Alfaro
  • ALLIANCE MEMBER
  • Director Marketing Communications at AvMed
  • Ashleigh Allen
  • ALLIANCE MEMBER
  • Marketing Manager at Scott & White Health Plan
  • Kieley Arakelian
  • ALLIANCE MEMBER
  • Director - Quality Management at Physicians Health Plan
  • Anne Armao
  • ALLIANCE MEMBER
  • VP, Medicare & Individual Products and Sales at SummaCare
  • Ashley Bejarano
  • ALLIANCE MEMBER
  • Sales & Broker Relations Manager at Valley Health Plan
  • Libby Belli
  • ALLIANCE MEMBER
  • Marketing Director at Prominence Health Plan
  • Kathy Bockhop
  • ALLIANCE MEMBER
  • Sr Healthcare Informatics Analyst at Quartz Health Solutions
  • Frank Borschke
  • ALLIANCE MEMBER
  • Medical Director at Health Alliance Plan (HAP)
  • Karoline Bota
  • ALLIANCE MEMBER
  • Lead Experience Designer at Presbyterian Health Plan
  • Heather Bouffard
  • ALLIANCE MEMBER
  • Director, Marketing & Communications at Community Health Options
  • Julie Boutwell
  • ALLIANCE MEMBER
  • Medicare Audit Analyst - Compliance at Providence Health Plans
  • Michelle Bowman
  • ALLIANCE MEMBER
  • Marketing Communications Manager at Western Health Advantage
  • Sara Brandon
  • ALLIANCE MEMBER
  • Sr Mgr Corporate Communications & Social Responsibility at Neighborhood Health Plan of Rhode Island
  • Siobhan Brown
  • ALLIANCE MEMBER
  • Senior Analyst, New Programs Integration at Community Health Plan of Washington
  • Aleksandra Bruce
  • ALLIANCE MEMBER
  • Senior Customer Engagement & Communications Consultant at Sharp Health Plan
  • Chelsea Byom
  • ALLIANCE MEMBER
  • Director, Marketing & Communications at Santa Clara Family Health Plan
  • Tamara Caldwell
  • ALLIANCE MEMBER
  • Medicaid Program Manager at Scott & White Health Plan
  • Lisa Carcieri
  • ALLIANCE MEMBER
  • Director of Sales, Marketing and Outreach at Neighborhood Health Plan of Rhode Island
  • Lisa Casinger
  • ALLIANCE MEMBER
  • Marketing specialist at HealthTeam Advantage
  • Tammy Chadd
  • ALLIANCE MEMBER
  • Compliance Program Manager at IU Health Plans
  • Kevin Chi
  • ALLIANCE MEMBER
  • Assistant Compliance Counsel at Central Health Plan of California
  • Christen Chow
  • ALLIANCE MEMBER
  • Executive Assistant to Larry Loo at CCHP
  • Martha Cisneros
  • ALLIANCE MEMBER
  • Member Services Manager at Valley Health Plan
  • Heather Clay
  • ALLIANCE MEMBER
  • Marketing Strategy Partner at Avera Health Plans (DAKOTACARE)
  • Shane Clemans
  • ALLIANCE MEMBER
  • Clinical Pharmacist at Providence Health Plans
  • Karla Colasacco
  • ALLIANCE MEMBER
  • CPhT at FirstCarolinaCare Insurance Company
  • Andrew Colby
  • ALLIANCE MEMBER
  • Senior Director Clinical Operations at Health New England
  • Karina Combes
  • ALLIANCE MEMBER
  • QI RN Coordinator at Health Alliance Medical Plans
  • Amy Cornett
  • ALLIANCE MEMBER
  • Director, Compliance at Scott & White Health Plan
  • Tricia Crismon
  • ALLIANCE MEMBER
  • Program Manager at Providence Health Plans
  • Angela Donovan
  • ALLIANCE MEMBER
  • Digital Innovations Manager at Sentara Health Plans (Optima)
  • Michelle Dunning
  • ALLIANCE MEMBER
  • Configuration Coordinator at Presbyterian Health Plan
  • Susan Ellingburg
  • ALLIANCE MEMBER
  • Manager of Group Communications at Scott & White Health Plan
  • Shelby Esposito
  • ALLIANCE MEMBER
  • Stars Analyst at Health First Health Plans
  • Jeremy Fejfar
  • ALLIANCE MEMBER
  • Pharmacy Director Government Programs at Quartz Health Solutions
  • Lisa FitzPatrick
  • ALLIANCE MEMBER
  • Manager, Marketing Production at Santa Clara Family Health Plan
  • Ashley Fortus
  • ALLIANCE MEMBER
  • Stars Accreditation Coordinator at Health First Health Plans
  • Kristin Garini
  • ALLIANCE MEMBER
  • Manager of Marketing and Digital Strategy at Health New England
  • Carrie Germain
  • ALLIANCE MEMBER
  • Sr Director, Performance Improvement and Management of HEDIS, Stars and Reporting at Health Alliance Plan (HAP)
  • Elizabeth Goff
  • ALLIANCE MEMBER
  • Manager - Medicare Project Management at IU Health Plans
  • Stephanie Hadcock
  • ALLIANCE MEMBER
  • Manager, Medicare Operations at Capital District Physicians' Health Plan (CDPHP)
  • Krystal Hanes
  • ALLIANCE MEMBER
  • Coding & Compliance Specialist at Mount Carmel Health System
  • Anthony Hansen
  • ALLIANCE MEMBER
  • Sr. Medicare Compliance Coordinator at Providence Health Plans
  • Cristina Hernandez
  • ALLIANCE MEMBER
  • Marketing Project Manager at Santa Clara Family Health Plan
  • Rick Heron
  • ALLIANCE MEMBER
  • Chief Experience Officer at Western Health Advantage
  • Brandy Hilgefort
  • ALLIANCE MEMBER
  • Medicare Compliance Specialist at Providence Health Plans
  • Lori Hill
  • ALLIANCE MEMBER
  • Digital Marketing Specialist at HealthTeam Advantage
  • Judy Huang
  • ALLIANCE MEMBER
  • Director of Member Services at Central Health Plan of California
  • David Hurst
  • ALLIANCE MEMBER
  • Director of Medi-Cal and Strategic Growth at Valley Health Plan
  • Thomas Janus
  • ALLIANCE MEMBER
  • Chief Medical officer at Mary Washington Health Plan
  • Kathleen Joffer
  • ALLIANCE MEMBER
  • Pharmacy Business Manager at Providence Health Plans
  • Terri Ann Johnson
  • ALLIANCE MEMBER
  • Social Media & Digital Manager at Community Health Plan of Washington
  • Jeremy Jones
  • ALLIANCE MEMBER
  • Director Consumer Sales at Health Alliance Medical Plans
  • Bridget Kalell
  • ALLIANCE MEMBER
  • Marketing Manager at Denver Health Medical Plan
  • Joleen Katula
  • ALLIANCE MEMBER
  • Vice President of Operations at HealthTeam Advantage
  • Ira Klein
  • ALLIANCE MEMBER
  • Chief Medical Officer at Health New England
  • Michelle Lang
  • ALLIANCE MEMBER
  • Director, Configuration/Operations Support at CommunityCare
  • Alan Lederman
  • ALLIANCE MEMBER
  • Chief Operating Officer at Community Health Plan of Washington
  • Paula LeJeune
  • ALLIANCE MEMBER
  • Communications Specialist at Presbyterian Health Plan
  • Karla Lord
  • ALLIANCE MEMBER
  • Assistant Vice President, Operations at Quartz Health Solutions
  • Charlotte Luebbert
  • ALLIANCE MEMBER
  • Director of Medicare Part D Pharmacy Services at Scott & White Health Plan
  • Kathy Mantell
  • ALLIANCE MEMBER
  • Senior Recovery Analyst-Risk Adjustment at SummaCare
  • Erin Matteson
  • ALLIANCE MEMBER
  • Customer Development Consultant, Marketing at Sentara Health Plans (Optima)
  • Todd McCollough
  • ALLIANCE MEMBER
  • Director, Marketing Communications & Retention at MediGold
  • Amy Merwald
  • ALLIANCE MEMBER
  • Provider Engagement Coordinator at Network Health
  • Kimberly Michalov
  • ALLIANCE MEMBER
  • Marketing Manager of Member Services at Johns Hopkins HealthCare
  • Abigail Miller
  • ALLIANCE MEMBER
  • Chief Medical Officer at PreferredOne
  • Jennifer Montano
  • ALLIANCE MEMBER
  • Manager, Community Pharmacy Clinical Programs at Capital District Physicians' Health Plan (CDPHP)
  • Gregg Mottola
  • ALLIANCE MEMBER
  • Consumer Retention Analyst at Health Alliance Medical Plans
  • Norman Navarro
  • ALLIANCE MEMBER
  • Pharmacy Compliance Coordinator at Providence Health Plans
  • Adrienne Neaderhiser
  • ALLIANCE MEMBER
  • Director, Member Experience Design at Presbyterian Health Plan
  • Cyndie O'Brien
  • ALLIANCE MEMBER
  • Chief Sales & Marketing Officer at Aspire Health Plan
  • Lisa Parker
  • ALLIANCE MEMBER
  • Director of Claims and Recovery at Health Alliance Medical Plans
  • Sarah Pawlak
  • ALLIANCE MEMBER
  • PGY1 Pharmacy Resident at Providence Health Plans
  • Alex Pearce
  • ALLIANCE MEMBER
  • Intern at Capital District Physicians' Health Plan (CDPHP)
  • Leslie Pels-Beck
  • ALLIANCE MEMBER
  • Chief Operations Officer at Sharp Health Plan
  • Betsy Penturf
  • ALLIANCE MEMBER
  • Corporate Communications Manager at CommunityCare
  • Charles Perez
  • ALLIANCE MEMBER
  • Manager, Pharmacy Services at CommunityCare
  • Susan Peterson
  • ALLIANCE MEMBER
  • Director, Communications at Sentara Health Plans (Optima)
  • Lee Pritchett
  • ALLIANCE MEMBER
  • Senior Marketing Manager at Care N' Care Insurance Company, Inc.
  • Philip Ramirez
  • ALLIANCE MEMBER
  • Chief Compliance Officer at Prominence Health Plan
  • Anupama Rangaswamy
  • ALLIANCE MEMBER
  • Clinical Documentation Improvement Specialist at CCHP
  • Yusuf Rashid
  • ALLIANCE MEMBER
  • Vice President Pharmacy and Vendor Relationship Management at Community Health Plan of Washington
  • Lisa Reed
  • ALLIANCE MEMBER
  • Director Medicare Part D Pharmacy and Community Programs at Capital District Physicians' Health Plan (CDPHP)
  • Lesley Richard
  • ALLIANCE MEMBER
  • Director, Payer Marketing at SummaCare
  • Ivette Ruiz
  • ALLIANCE MEMBER
  • Vice President, Care Management at AvMed
  • Melissa Rusk
  • ALLIANCE MEMBER
  • Director, Claims and BPO Operations at SummaCare
  • Jennifer Sanford
  • ALLIANCE MEMBER
  • Director of Customer Development and Marketing at Sentara Health Plans (Optima)
  • Brenda Seagrave-Whittle
  • ALLIANCE MEMBER
  • Chief Marketing Officer, VP Marketing and Communications at Neighborhood Health Plan of Rhode Island
  • Paul Sherman
  • ALLIANCE MEMBER
  • Chief Medical Officer at Community Health Plan of Washington
  • Kelly Simpson
  • ALLIANCE MEMBER
  • Business Analyst at Providence Health Plans
  • Michelle Skelly
  • ALLIANCE MEMBER
  • Marketing and Communications Manager at Alliant Health Plans
  • Ali Skinner
  • ALLIANCE MEMBER
  • VP, Communications Strategy at Capital District Physicians' Health Plan (CDPHP)
  • Kevin Smith
  • ALLIANCE MEMBER
  • Government Relations Coordinator at Health Alliance Medical Plans
  • Amber Smits
  • ALLIANCE MEMBER
  • Continuous Improvement Specialist at Network Health
  • Kathryn Soman
  • ALLIANCE MEMBER
  • Director of Communications at MetroPlusHealth
  • Jessica Sullivan
  • ALLIANCE MEMBER
  • AVP, Brand & Marketing Mangagement at Scott & White Health Plan
  • Terriann Tharp
  • ALLIANCE MEMBER
  • Director of Communications at Health Alliance Medical Plans
  • Candace Toba
  • ALLIANCE MEMBER
  • Medicare Delegation Program Consultant at Providence Health Plans
  • Kerri Towsley
  • ALLIANCE MEMBER
  • Manager, Product Development & Market Intelligence at SummaCare
  • Ashley Velez
  • ALLIANCE MEMBER
  • Director of Operations, Member Services & Enrollment at HealthTeam Advantage
  • Laura Watkins
  • ALLIANCE MEMBER
  • Vice President, Marketing and Enrollment at Santa Clara Family Health Plan
  • Nancy Weber
  • ALLIANCE MEMBER
  • Clinical Integration Program Manager at Network Health
  • Mary Beth Wexler
  • ALLIANCE MEMBER
  • Medicare Part D Pharmacy Manager at Johns Hopkins HealthCare
  • Andy Wheaton
  • ALLIANCE MEMBER
  • Medicare Pharmacist at Network Health
  • Wil Yu
  • ALLIANCE MEMBER
  • COO at CCHP
  • Theresa Zhang
  • ALLIANCE MEMBER
  • Communications Manager at Santa Clara Family Health Plan
  • Holly Zorz
  • ALLIANCE MEMBER
  • Quality Improvement Project Coordinator III at Paramount Health Care