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Planning Call: Member Experience Value Visit

Event Date:6/12/2018

Event Overview

Tuesday, June 12, 2018

1:00pm - 2:30pm CT (90 minutes) 

 

Session description: 

Alliance members with a stake in member experience are invited to share their suggestions for programming the Alliance will be hosting in 2018.  The Alliance hopes to host multiple webinar events, plus has one in-person Value Visit scheduled September 12-14 in San Diego, CA.  We would value your input in the program development.

Leaders in customer service and member experience are invited to RSVP for the planning call by clicking the Register tab above.  This call will be an open discussion and designed to generate brainstorms for the topics Alliance member organizations would like us to cover.  

Can't join the planning call, but still want to offer suggestions and ideas for this programming?  Send us an email with your suggestions.

 

This event is hosted on our Readytalk platform.

 

 

Attendees

Below is a list of all delegates registered to date for this event

  • Eric Cahill
  • ALLIANCE MEMBER
  • Sr Program Manager at Prominence Health Plan
  • JoAnne Edde
  • ALLIANCE MEMBER
  • Member Relationship Manager at Aspire Health Plan
  • Jessica Fischer
  • ALLIANCE MEMBER
  • Director of Strategy and Business Development at Network Health
  • Marina Genin
  • ALLIANCE MEMBER
  • Medicare Improvement Lead at MetroPlus Health Plan
  • Mollie Huyck
  • ALLIANCE MEMBER
  • Wellness Coordinator at Samaritan Health Plans
  • Bryan Jones
  • ALLIANCE MEMBER
  • Director of Member Engagement at Health First Health Plans
  • Doris Livingston
  • ALLIANCE MEMBER
  • Manager, Customer Service Government Programs at Sentara Health Plans (Optima)
  • Brian Moody
  • ALLIANCE MEMBER
  • Director of Service Operations at Health New England
  • Sheryl Pierce
  • ALLIANCE MEMBER
  • Quality Improvement Program Manager (MAPD Stars) at Quartz Health Solutions
  • Michelle Ross-Gavin
  • ALLIANCE MEMBER
  • Sr. Director, Strategic Initiatives at Johns Hopkins HealthCare
  • Ydsia Slagle
  • ALLIANCE MEMBER
  • Director, Member Services at Sentara Health Plans (Optima)
  • Jessica Sullivan
  • ALLIANCE MEMBER
  • AVP, Brand & Marketing Mangagement at Scott & White Health Plan
  • Mike Treash
  • ALLIANCE MEMBER
  • SVP & COO at Health Alliance Plan (HAP)
  • Ron Williams
  • ALLIANCE MEMBER
  • Director of Member Experience at Presbyterian Health Plan
  • Carol Wright
  • ALLIANCE MEMBER
  • Customer Experience & Process Improvement Analyst at Sharp Health Plan