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Planning Call: Member Experience Value Visit

Event Date:6/12/2018

Event Overview

Tuesday, June 12, 2018

1:00pm - 2:30pm CT (90 minutes) 

 

Session description: 

Alliance members with a stake in member experience are invited to share their suggestions for programming the Alliance will be hosting in 2018.  The Alliance hopes to host multiple webinar events, plus has one in-person Value Visit scheduled September 12-14 in San Diego, CA.  We would value your input in the program development.

Leaders in customer service and member experience are invited to RSVP for the planning call by clicking the Register tab above.  This call will be an open discussion and designed to generate brainstorms for the topics Alliance member organizations would like us to cover.  

Can't join the planning call, but still want to offer suggestions and ideas for this programming?  Send us an email with your suggestions.

 

This event is hosted on our Readytalk platform.

 

 

Attendees

Below is a list of all delegates registered to date for this event

  • Eric Cahill
  • ALLIANCE MEMBER HEALTH PLAN/PROVIDER AFFILIATE
  • Sr Program Manager at Prominence Health Plan
  • Carsen Chadwick
  • ALLIANCE MEMBER HEALTH PLAN/PROVIDER AFFILIATE
  • Operations Manager at SelectHealth
  • Melanie Draheim
  • ALLIANCE MEMBER HEALTH PLAN/PROVIDER AFFILIATE
  • Director of Marketing at Network Health
  • JoAnne Edde
  • ALLIANCE MEMBER HEALTH PLAN/PROVIDER AFFILIATE
  • Member Relationship Manager at Aspire Health Plan
  • Jessica Fischer
  • ALLIANCE MEMBER HEALTH PLAN/PROVIDER AFFILIATE
  • Director of Strategy and Business Development at Network Health
  • Marina Genin
  • ALLIANCE MEMBER HEALTH PLAN/PROVIDER AFFILIATE
  • Medicare Improvement Lead at MetroPlus Health Plan
  • Mollie Huyck
  • ALLIANCE MEMBER HEALTH PLAN/PROVIDER AFFILIATE
  • Wellness Coordinator at Samaritan Health Plans
  • Bryan Jones
  • ALLIANCE MEMBER HEALTH PLAN/PROVIDER AFFILIATE
  • Director of Member Engagement at Health First Health Plans
  • Doris Livingston
  • ALLIANCE MEMBER HEALTH PLAN/PROVIDER AFFILIATE
  • Manager, Customer Service Government Programs at Sentara Health Plans (Optima)
  • Brian Moody
  • ALLIANCE MEMBER HEALTH PLAN/PROVIDER AFFILIATE
  • Director of Service Operations at Health New England
  • Sheryl Pierce
  • ALLIANCE MEMBER HEALTH PLAN/PROVIDER AFFILIATE
  • Quality Improvement Specialist- Medicare Advantage Stars at Quartz Health Solutions
  • Michelle Ross-Gavin
  • ALLIANCE MEMBER HEALTH PLAN/PROVIDER AFFILIATE
  • Sr. Director, Strategic Initiatives at Johns Hopkins HealthCare
  • Ydsia Slagle
  • ALLIANCE MEMBER HEALTH PLAN/PROVIDER AFFILIATE
  • Director, Member Services at Sentara Health Plans (Optima)
  • Jessica Sullivan
  • ALLIANCE MEMBER HEALTH PLAN/PROVIDER AFFILIATE
  • AVP, Brand & Marketing Mangagement at Scott & White Health Plan
  • Ansar Syed
  • ALLIANCE MEMBER HEALTH PLAN/PROVIDER AFFILIATE
  • Director at Health Alliance Plan (HAP)
  • Mike Treash
  • ALLIANCE MEMBER HEALTH PLAN/PROVIDER AFFILIATE
  • SVP & COO at Health Alliance Plan (HAP)
  • Ron Williams
  • ALLIANCE MEMBER HEALTH PLAN/PROVIDER AFFILIATE
  • Director of Member Experience at Presbyterian Health Plan
  • Carol Wright
  • ALLIANCE MEMBER HEALTH PLAN/PROVIDER AFFILIATE
  • Customer Experience & Process Improvement Analyst at Sharp Health Plan