DE&I Toolkit
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Presentation: NCQA Health Equity Standards Working Session -- Understanding the Details and Meeting the Requirements
Managed Healthcare Resources shares an overview of the Accreditation Programs available to support your health plan's readiness to meet new Health Equity standards. Shared at the Health Equity & NCQA HE Accreditation Fly-In in Dallas, TX on August 22, 2023.
Presentation: NCQA Health Equity Standards Working Session -- Understanding the Details and Meeting the Requirements
SmartRise Health shares an overview of the Accreditation Programs available to support your health plan's readiness to meet new Health Equity standards. Shared at the Health Equity & NCQA HE Accreditation Fly-In in Dallas, TX on August 22, 2023.
Presentation: Diversity, Equity & Inclusion, and Health Equity Workgroup: August 2023
CommunityCare, Health Alliance Plan, and Santa Clara Family Health Plan present at the DE&I and Health Equity Workgroup call surrounding implementing strategies and initiatives to support their diversity, equity and inclusion and health equity missions.
Agenda: August 14th DEI Workgroup Call
The agenda for the August 14th DEI Workgroup webinar.
Learning Resources — Collecting Sexual Orientation and Gender Identity Data
This guide was designed to help health centers and other health care organizations successfully collect sexual orientation and gender identity (SOGI) data and document the data into the electronic health record (EHR).
For SOGI scripting, coaching and front line support
In our studies and our practice, we have explored, applied, and refined a collection of frameworks that sequence and structuralize the otherwise amorphous work of DEI. For our peers, our leaders, and our students alike, these frameworks have transformed DEI-oriented intentions and values into tangible realities. We apply these frameworks in all contexts, from one-on-one coaching, to small-team workshops, to community-wide trainings.
Presentation: Diversity, Equity & Inclusion, and Health Equity Workgroup: April 2023
Join us for lively conversation around disability justice, organizational structures, roles and responsibilities, health equity initiatives, and more. The workgroup provides a unique opportunity for health plans to learn from each other as they navigate the intricacies of the diversity, equity and inclusion journey.
Recording: RDE&I Workgroup Webinar
The workgroup shares DE&I strategies and best practices, challenges, and solutions. Topics included working with providers on gender inclusivity, setting internal policies and communications on sensitive subjects, and more.
Agenda: DEI Workgroup_021323
The DE&I workgroup meeting 2023 Agenda includes an exciting line-up of DE&I discussion topics!
Recording: New Frontiers in Health Equity and the Critical Role for Health Plans
Maria Hernandez and Nwando Anyaoku, DE&I visionary strategists, share their perspectives on how this escalating health equity movement is impacting health plans and opening doors for powerful and lasting changes in the way they serve their members. This was shared at the 2022 Diversity, Equity, and Inclusion & Member Experience Value Visits in Chicago, Illinois.
Recording: Rapid Fire Case Studies
Alliance health plans present a case study about their DE&I journey and lessons learned along the way. This was shared at the 2022 Diversity, Equity, and Inclusion & Member Experience Value Visits in Chicago, Illinois.
Recording: KEYNOTE ADDRESS LUNCHEON: Embracing My Culture and Heritage to Transform Health Care
Dr. Antonia Novello, 14th Surgeon General of the United States shares her inspiring story of embracing culture and heritage to transform health care. This was shared at the 2022 Diversity, Equity, and Inclusion & Member Experience Value Visits in Chicago, Illinois.
Recording: DE&I SHOWCASE: Foundations of Dignity: Health New England's Core DEIB Framework
Katie Bruno and Vivian Williams share how Health New England used a system-wide approach to bring the Dignity Model, designing our DEIB Educational Curriculum around dignity to create a common language for associates about topics including diversity, equity, inclusion, belonging, microagressions, unconscious bias, allyship, cultural humility and health equity. This was shared at the 2022 Diversity, Equity, and Inclusion & Member Experience Value Visits in Chicago, Illinois.
Recording: The Business Case for DE&I: Perspectives and Considerations from a Panel of DE&I Industry Experts
National Hispanic Medical Association, HolaDoctor Inc, TCU, AGC Consulting present on areas such as management of an organization’s workforce and leadership training, diverse supplier base, cultural competence programs, and community engagement. This was shared at the 2022 Diversity, Equity, and Inclusion & Member Experience Value Visits in Chicago, Illinois.
Recording: Member Experience Workshop: What Can Plans Do Right Now to Build for a Future of Brand Love, Trust & Loyalty?
Steve Pappas leads a highly interactive member experience workshop. This was shared at the 2022 Diversity, Equity, and Inclusion & Member Experience Value Visits in Chicago, Illinois.