Vendor FAQs


2021 Preferred Business Sponsor Orientation

During this orientation, the Alliance team provides an overview of the 2021 Preferred Business Sponsor program and demos how to access your company dashboard where you can track and redeem your 2021 benefits.


 

General Questions

What benefits are included with a 2021 Preferred Business Sponsorship?

Preferred Business Sponsors can track their benefit usage in the Sponsor Package Activity Summary section of their company dashboard.

Benefits include:

  • One-hour strategic planning session with Alliance leadership
  • Articles featured in the Alliance news center and the weekly e-digest a/or thought leader documents included in the Knowledge Center and the weekly e-digest
  • Targeted emails to Alliance members
  • Two (2) company passes to all virtual events, except those designated as “member-only” (includes presenter passes)
  • Subscription to the Alliance Insider monthly e-newsletter
  • One-year complimentary directory listing
  • May promote your support of the Alliance on social media
  • Acknowledged as a Preferred Business Sponsor in global Alliance member communications
  • Use of the Alliance name and/or logo with approval
What benefits are included with a 2021 Spotlight Webinar?

In addition to the vendor spotlight webinar, you receive:

  • Subscription to the Alliance Insider monthly e-newsletter
  • One-year complimentary directory listing
  • May promote your support of the Alliance on social media
  • Your sponsored event’s attendee list and one-time email use of the list (must submit your email to howdy@healthplanalliance.org for approval before sending out)
  • Logo placement on your sponsored event webpage and all promotional materials
What benefits are included with my Vendor Directory Listing?

Your vendor directory listing includes the following features: 

  • Logo displayed in the vendor directory search and in your profile
  • Open text company description field so you can provide a keyword rich description of your organization
  • A list of Alliance members that are current customers of your organization
  • Company brochure
  • A single YouTube or Vimeo video embed
  • A list of your company leaders with their headshots, bios and contact information
  • Your organization's contact information including your address, phone, email and website address
  • Company dashboard where you can see how complete your listing is, when it was last updated, when it expires, and a count of document downloads and profile views
  • Plus, all your company contacts are automatically opted in to our monthly Alliance Insider e-newsletter

 

Here is an sample vendor directory listing:

When do my 2021 benefits expire?

Your benefits must be used before 12/31/2021. They will not carry over to 2022.

 

When can I expect to receive the monthly Alliance Insider e-newsletter?

The monthly Alliance Insider is sent to all Alliance vendor contacts via email on the first Wednesday of each month. The email comes from howdy@healthplanalliance.org.

 

What is the Alliance member weekly e-digest?

Every Tuesday, Alliance members receive a personalized e-digest that features upcoming opportunities to collaborate with their network and recently added resources based on the interests they’ve selected in their profile. When you host a vendor spotlight webinar, or leverage your sponsorship benefits to share an article or document with Alliance members, it is curated to the Knowledge CenterSM on our website and is also featured here in member’s Tuesday e-digest. This email is only sent to Alliance members.

Content includes:

  • Webinars coming up in the next six weeks along with the individual’s current registration status.
  • Documents added to the Alliance Knowledge CenterSM in the last week, including on-demand webinar recordings and presentation materials.
  • Articles posted to the Alliance website in the last week. To see examples of articles submitted by other sponsors, visit the business sponsor news section of the newsroom on the Alliance website.
  • A list of upcoming Alliance member meetings happening in the next six months.

How do I give members of my team access to the Health Plan Alliance?

You can set them up with access or they can register for access themselves on the website. See the next FAQ: "Can team members sign themselves up for access to the Health Plan Alliance website."

  • Log in the Alliance website.
  • Expand your blue toolbox. In the “Quick Links” section, select “Edit my company profile.” NOTE: you can also view and edit your company contacts from your company dashboard.
  • From your organization profile page, the first grey bar says “Collected information summary.” To the right you will see a link that says, “Update my roster.”
  • Here you can add and remove individuals from your roster.
  • Newly added individuals will receive an email from info@healthplanalliance.org with their login credentials. 

 

Can team members sign themselves up for access to the Health Plan Alliance website? 

Yes! Here are instructions you can share with you team. 

  • Click the blue Log in / Register button in the top right-hand corner of the Alliance website.
  • Click “register” now for access to the Health Plan Alliance virtual community and related resources. 
  • Search for your company.
  • Click “enroll” next to your company.
  • Complete your profile.
  • You will receive an email from info@healthplanalliance.org with your login credentials.

 

Does the Alliance accept educational session proposals for webinars or meetings?

Yes! The Alliance is always open to receiving submissions for presentations. You can access the “Submit a presentation proposal” anytime from your company dashboard. The Alliance leadership will review the information you provide and determine if your session aligns with the needs of our members and the best channel for your session. Please not that submission of a proposal does not guarantee that your organization will be selected to present at and/or participate in a specific Alliance event. Participation in any Alliance event or programming is by invitation only.

Here is the information you'll need before you submit the form:

  • Session title and description
  • Three to five learning objectives
  • Speaker(s) name, title, credentials, phone number and title
  • If a representative from an Alliance member organization will co-present, please provider their: name, company, title, email and phone number
     

Vendor Directory Listing

When does my vendor directory listing expire?

It is active for one year. If your organization becomes a Preferred Business Sponsor or purchases a Vendor Spotlight Webinar, your listing expiration date will extend to one year from the day of the sponsorship level change since a directory listing is included with these sponsorships. You can find your vendor directory expiration date in the “Vendor Directory Listing” section of your company dashboard.

How do I update my organization’s vendor directory listing?
  • Login the Alliance website.
  • Expand your blue toolbox. In the “Quick Links” section, select “Edit my company profile.” NOTE: this link is also available in the “Account Management” section of your company dashboard.
How do I embed my YouTube or Vimeo video into my Vendor Directory Listing?

Email your YouTube or Vimeo video embed link to howdy@healthplanalliance.org . A member of the Alliance staff will add it and email you when it is live.

How do I add or remove vendor directory listing company contacts?
  • Log in the Alliance website.
  • Expand your blue toolbox. In the “Quick Links” section, select “Edit my company profile.” NOTE: you can also view and edit your company contacts from your company dashboard.
  • From your organization profile page, the first grey bar says “Collected information summary.” To the right you will see a link that says, “Update my roster.”
  • Here you can add and remove individuals from your roster.
  • Newly added individuals will receive an email from info@healthplanalliance.org with their login credentials. 

 

How do I know if my listing is complete and up-to-date?

On your company dashboard you'll find:

  • A vendor directory listing completeness gauge
  • The date your listing was last updated
  • The date your listing expires
  • A list of your company contacts
  • How your logo appears on our website
  • Performance metrics: Count of document downloads and profile views

Check to make sure your listing includes the following items and that they are up-to-date and accurate:

  • Logo
  • Company brochure
  • Company thought leaders (include their headshots and bios)
  • List of Alliance members who are your customers
  • Website URL (include http:// to hyperlink the URL to your site)
  • Phone number
  • Detailed description of your services (TIP: Optimize your profile for search by adding a list of keywords after your company description)
  • Federal Tax ID number (for the Alliance business development team only)

Preferred Business Sponsor Special Features

  • Video: Email your YouTube or Vimeo embed URL to howdy@healthplanalliance.org.
  • Documents and articles: The thought leader documents and news articles you submit are visible to Alliance members in your vendor directory listing.

 

How do I preview my listing?

Search the vendor directory for your company to preview your listing. NOTE: Only Alliance members can see your list of current clients, company brochure, documents, and your Group Purchasing Organization (GPO) contract for savings (only visible in GPO participating companies’ listings). Below is a screen shot of what Alliance members see.


Alliance Virtual Events/Vendor Spotlight Webinars

What platform does the Alliance use for virtual programming?

The Alliance uses BigMarker and Zoom for member programming.

I am speaking/hosting on an upcoming Alliance webinar. Can I launch a poll?

Both the BigMarker platform and Zoom allow multiple-choice, short answer, and NPS style poll questions. Please provide these to the Alliance staff member assigned to your event in advance if possible.

I am speaking/hosting an upcoming Alliance webinar. Can I schedule a practice call with an Alliance staff member?

An Alliance staff member is assigned to each programming event and will reach out to you to prepare you for your session. If you have not yet been reached by your Alliance staff member, please contact us.

Where can I access event recordings and materials?

The event recording and materials are located under the Documents tab on each event page. Recordings are added within five business days after an event. You can see your upcoming event and past event registrations from your portal. Preferred Business Sponsors have an all access pass to our 2021 virtual events and can access the 2021 Sponsor All Access Events Calendar from the events tab.

How do I register someone else for an event?

Watch this brief video.


Preferred Business Sponsors

How do I use one of my company passes for designated virtual events?
  • Login the Alliance website.
  • On the navigation, go to Events > 2021 Sponsor All Access Events. This is the calendar of events available to 2021 Preferred Business Sponsors.
  • Before you register, visit the attendee tab on the event page to see how many individuals from your organization are registered. Only two employees from your organization may register for each event.
  • Need to register someone else for an event? Watch this brief video.
How do I redeem my benefits?

In your company dashboard there is a grey box on the left. Navigate to the section labeled, “Redeem a benefit.” From here you can:

  • Promote your sponsorship
  • Submit a thought leader document or news article
  • Schedule a promotional email
  • Schedule a strategic planning call
  • Submit a presentation pitch

You will also see a section labeled, “Preferred Business Sponsor Package Activity Summary” on your company dashboard. Here you can see how many items are included in your package and a count of how many items you have used.

Where can I access the Health Plan Alliance logo files?
  • Login the Alliance website.
  • On the navigation, go to Resources > Promote your sponsorship. You can also access this page from your company dashboard in the grey box on the left under the Resources section.
  • Here you will find guidelines and files you can download.
How do I schedule my strategic planning session with the Alliance?

In your company dashboard there is a grey box on the left. Under the section labeled, “Redeem a benefit,” select “Schedule a strategic planning session.” Once completed, our business development team will reach out to you to confirm your session.

How do I submit a news article?

In your company dashboard there is a grey box on the left. Under the section labeled, “Redeem a benefit,” select “Submit a news article.” Once submitted, our business development team will reach out to you to confirm it is posted.

  • Can I see example of articles submitted by other sponsors? Yes, visit the business sponsor news section of the newsroom on the Alliance website.
  • Will the article be publicly accessible? Yes, the newsroom page is a public page on our website.
  • Will the Alliance promote the article on social media? No, we do not feature business sponsor news on our social media channels.

 

How do I submit a thought leader document?

In your company dashboard there is a grey box on the left. Under the section labeled, “Redeem a benefit,” select “Submit a thought leader document.” Once submitted, you will receive an email from info@healthplanalliance.org confirming it was uploaded.

How do I schedule my organization’s targeted promotional email to Alliance members?

In your company dashboard there is a grey box on the left. Under the section labeled, “Redeem a benefit,” select “Schedule a promotional email.” Once submitted, our business development team will reach out to you to confirm the details.

View a sample partner promo email.