MA Call Scripts Toolkit

NOTE: You must login to your Alliance account to access the articles and resources below. Some content may only be accessible to Alliance members.

 

7/29/2019

Example Medicare Enrollment Call Script
An example of an Alliance member's enrollment script for Medicare Advantage.

7/29/2019

Script for Medicare Care Coordination and Health Coaching
Health Alliance Medical Plans shares a call script for their Medicare care coordination and health coaching calls.

7/29/2019

Telephone Outbound Sales Script
Health Alliance Medical Plans shares their call script for outbound Medicare sales.

7/29/2019

Medicare Supplemental Call Script
Health Alliance Medical Plans shares an example of their call script for Medicare Supplmental

7/29/2019

Enrollment Scripts for MA and MAPD-HMOs and PPOs
Health Alliance Medical Plans shares their MA and MAPD enrollment scripts.

7/29/2019

Inbound Call Script for Medicare
Health Alliance Medical Plans shares an example of a Medicare script used for inbound calls.

7/29/2019

New Medicare Member Call Script
IU Health Plans shares their welcome new Medicare member call script.

7/29/2019

Medicare Enrollment Script
IU Health PLans shares an example of their Medicare enrollment call script.

7/29/2019

Medicare Disenrollment Survey Call Script
IU Health Plans shares an example of their Medicare disenrollment survey call script.

7/29/2019

Inbound Information Call Script
IU Health Plans shares their inbound information call script.

7/29/2019

Medicare Member Appreciation Call Script
IU Health Plans shares their Medicare member appreciation call script.