Website FAQs

A quick guide to navigating the Alliance website

Once your organization's membership in the online community has been confirmed, all employees currently in our database have access to private sections of the website. Some sections are designed for Health Plan Alliance members only and some for our business partners and vendors.  Here's a quick guide to getting around: 

Getting started!

Take a video tour of the website


For new online community members: 

Set up a new user profile linked to your company 


For current online community members: 

Recover your lost password

Update your user profile

Set your communication preferences

Register someone other than myself for event(s)

Search for a job on the job board


For health plan, health system and medical group members only:

Employee sign up campaign tool

Grant access to health system and medical group executives

Post a job on the job board

Update your health plan company profile / employee directory*

Member profile organizational contact roles: glossary 

Worried you're not getting our emails? Download this info to share with your IT/Email Security/Maintenance team.

Discussion Forum How-Tos:

Subscribe to email alerts and manage your interests 

Engage with a discussion thread using the website

Reply to a discussion thread from your email account

Start a new discussion thread

Search for a discussion thread


For vendors only:

Update your vendor company profile and renew*

Renew your company profile*

Vendor profile contact types

If you are a new vendor company interested in joining the online vendor directory, click here to learn more.

*for company contact with privileges to update company record only