SPH Analytics
Member Level: GPO Participant-non revenueVendor Overview
Description of Services: SPH Analytics (SPH), a leader in healthcare analytics, consumer experience and population health management, empowers clients to analyze and interpret their clinical, financial, and consumer experience data to maximize their performance. SPH’s Population Care, Population Value, and Population Engage solutions are built on the innovative Nexus Platform, providing insights and impact to integrated health networks, ACOs, hospitals, ambulatory care providers, physician groups, and health plans. SPH’s quality measure dashboards, financial risk measurement, healthcare survey and call center solutions, and consulting services empower clients to meet the Triple Aim by improving population health, reducing overall cost of care, and improving the patient experience.
SPH Analytics is a recognized leader in the industry, earning accolades as a top ranked population health vendor by KLAS, ranked the number one analytics firm out of the top 50 disruptive health IT companies by Black Book Research, and ranked number one in MACRA and MIPS Support Technology for Value-Based Care by Black Book Research. SPH Analytics has been providing insights to clients for more than 24 years and serves clients in all 50 states. Corporate headquarters are in metro Atlanta. SPH Analytics is a portfolio company of the $3 billion Symphony Technology Group. For more information, call 1-866-460-5681 or visit SPHAnalytics.com.
Primary Service: Enterprise Data
Secondary Service: Automation, Workflow and IT Services
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11605 Haynes Bridge Road, Suite 400
Suite 400
Alpharetta, GA 30009
8664605681
http://www.sphanalytics.com
Documents
Presentation: CAHPS Benchmark Webinar
Overview of 2015 Health Plan Alliance CAHPS Comparative Report. Alliance members? comparative performance against benchmarks. Discussion among participants on initiatives to improve performance.
Benchmark Report CAHPS
Health Plan Alliance CAHPS comparative report
Benchmark Report CAHPS
Overview of the 2014 Health Plan Alliance CAHPS comparative report; Alliance members' comparative performance against benchmarks; discussion among participants on initiatives to improve performance
http://media.alliancewebs.net/media/2014/vha/HPA/14-1113-BenchmarkReportCAHPS.asx
Call Center Satisfaction Survey Results
2014 Health Plan Alliance aggregate call center satisfaction survey results
http://media.alliancewebs.net/media/2014/vha/HPA/14-1024-MyersGroupCallCenterSurveyResults.asx
Call Center Satisfaction Survey Results
2014 Health Plan Alliance aggregate call center satisfaction survey results
Call Center Satisfaction
Establishing call center satisfaction benchmarks - an alliance benchmark project