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Care Management Engagement Strategies: Addressing Unable to Reach Members

Event Date: 5/18/2021

Event Overview

Tuesday, 5/18/2021
1:00 PM CT – 2:00 PM CT (60 minutes)
Hosted by: Alliant Health Plans

As part of the 2021 Care Management Series, Alliant Health Plans leads an insightful discussion around challenges in care management engagement and strategies for success.  Discussion topics include: 

 

  • How engagement is defined at your organization
  • Current challenges and the key drivers
  • Engagement channels that work – text, virtual, in-person, etc.
  • Vendors used to support care management engagement
  • Measures of success

Audience

Those in all areas of care management, utilization management, medical management, member experience and quality will find this webinar beneficial.


 

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Documents
5/21/2021

Recording: Care Management Engagement Strategies: Addressing Unable to Reach Members
Alliant Health Plans kicks off the conversation about care management engagement by sharing current challenges and an exploration of strategies to improve effectiveness. Attendees discuss best practices, working with interdisciplinary groups, and dealing with the hard-to-reach members.

5/18/2021

Presentation: Care Management - Reaching Members
Alliant Health Plans kicks off the conversation about care management engagement by sharing current challenges and an exploration of strategies to improve effectiveness. Attendees discuss best practices, working with interdisciplinary groups, and dealing with the hard-to-reach members.

Attendees

Below is a list of all delegates registered to date for this event

  • Deb Abbott
  • ALLIANCE MEMBER
  • Risk Adjustment and Payment Integrity Coordinator at Network Health
  • Kieley Arakelian
  • ALLIANCE MEMBER
  • Director - Quality Management at Physicians Health Plan
  • Ashley Baran
  • ALLIANCE MEMBER
  • Stars Accreditation Coordinator at Health First Health Plans
  • Kiersten Burke
  • ALLIANCE MEMBER
  • Medicare Stars Program Coordinator at Health Alliance Medical Plans
  • Mary Canton
  • ALLIANCE MEMBER
  • QI Project Coordinator at Samaritan Health Plans
  • Angela Chen
  • ALLIANCE MEMBER
  • Director, Case Management & Behavioral Health at Santa Clara Family Health Plan
  • Sarah Dencker
  • ALLIANCE MEMBER
  • Vice President, Care Services at Network Health
  • Buff Donovan
  • ALLIANCE MEMBER
  • Director at Health Alliance Plan (HAP)
  • Kim Doss
  • ALLIANCE MEMBER
  • Quality Program Coordinator at Network Health
  • Art Edgerton
  • ALLIANCE MEMBER
  • Medical Director at FirstCarolinaCare Insurance Company
  • Michele Eggers
  • ALLIANCE MEMBER
  • Supervisor Quality Health Integration-Clinical at Network Health
  • Jeremy Fejfar
  • ALLIANCE MEMBER
  • Pharmacy Director Government Programs at Quartz Health Solutions
  • Kathy Garcia
  • ALLIANCE MEMBER
  • Executive Director, Clinical Operations at Presbyterian Healthcare Services
  • Miles Glew
  • ALLIANCE MEMBER
  • FWA Program Manager at Community Health Plan of Washington
  • Lynae Gomez
  • ALLIANCE MEMBER
  • Supervisor for Healthy Solutions Disease Management at Presbyterian Health Plan
  • Robin Haehlke
  • ALLIANCE MEMBER
  • RN Clinical Quality Assurance Specialist at Quartz Health Solutions
  • Kena Hahn
  • ALLIANCE MEMBER
  • Director- Medicare Stars and Outpatient Care Coordination at Health Alliance Medical Plans
  • Cari Haug
  • ALLIANCE MEMBER
  • Manager of Care Management Services at Avera Health Plans
  • Jean Hendrzak-Jester
  • ALLIANCE MEMBER
  • Director, Clinical Programs Medicaid at Jefferson Health Plans
  • Marlena Hill
  • ALLIANCE MEMBER
  • Supervisor at Presbyterian Health Plan
  • Gina Kokinda
  • ALLIANCE MEMBER
  • HEDIS Coordinator at MediGold
  • Debbie Lancto
  • ALLIANCE MEMBER
  • Wellbeing Services Manager at Avera Health Plans
  • Deborah Leonard
  • ALLIANCE MEMBER
  • RN Complex Case Manager at Quartz Health Solutions
  • Katie Meiers
  • ALLIANCE MEMBER
  • Manager, Care Management at Network Health
  • Kris Moody
  • ALLIANCE MEMBER
  • Marketing Manager at Johns Hopkins Health Plans
  • Christina Ott
  • ALLIANCE MEMBER
  • Chief Growth Officer at Quartz Health Solutions
  • Kari Pace
  • ALLIANCE MEMBER
  • Clinical Documentation Improvement Nurse-Risk Adjustment/Quality Management at Medical Associates Health Plans
  • Charles Perez
  • ALLIANCE MEMBER
  • Manager, Pharmacy Services at CommunityCare
  • Cindy Ramos
  • ALLIANCE MEMBER
  • Health Care Investigator at MetroPlusHealth
  • Sara Ray
  • ALLIANCE MEMBER
  • RN at Presbyterian Health Plan
  • Laura Reinsch
  • ALLIANCE MEMBER
  • Director Care Management at Network Health
  • Cresta Rodesky
  • ALLIANCE MEMBER
  • Director of Behavioral Health at Paramount Health Care
  • Kristen Roloff
  • ALLIANCE MEMBER
  • RN-Condition Manager at Network Health
  • christina salm
  • ALLIANCE MEMBER
  • Vice President of Medical Management Operations at Quartz Health Solutions
  • Jim Sanders
  • ALLIANCE MEMBER
  • Medical Director at Network Health
  • Kirsten Selley
  • ALLIANCE MEMBER
  • Sr. Management Engineer at Health Alliance Plan (HAP)
  • Angela Thomas
  • ALLIANCE MEMBER
  • Director, Quality & HEDIS at MediGold
  • Valerie Van Buren
  • ALLIANCE MEMBER
  • Director, Quality Improvement and Performance at Jefferson Health Plans
  • Nancy Weber
  • ALLIANCE MEMBER
  • Clinical Integration Program Manager at Network Health
  • Shanna Widener
  • ALLIANCE MEMBER
  • Sr. Director, Care Management at Community Health Plan of Washington
  • Vivian Williams
  • ALLIANCE MEMBER
  • Manager of Care Management at Health New England
  • Jennifer Yates
  • ALLIANCE MEMBER
  • Manager, Health & Wellness at SummaCare
  • Heather Zimmerman
  • ALLIANCE MEMBER
  • Clinical Operations Nurse Educator at Health First Health Plans
  • Holly Zorz
  • ALLIANCE MEMBER
  • Quality Improvement Team Lead, Medicare at Paramount Health Care
  • Thomas Joyer
  • SPONSOR
  • Chief Commercial Officer at Altruista Health, Inc
Speakers