WORKSHOP: How to build a DSNP in your own plan
Event Date: 8/27/2021
Event Overview
Friday, 8/27/2021
11:30 AM CT – 3:00 PM CT (3 hours, 30 minutes)
Hosted by: Change Healthcare
If you are a health plan leader looking to launch a DSNP plan -- or if you want to grow the one you already have – don’t miss this deep-dive, virtual workshop led by government programs expert Shelley Stevenson. A “recovering CMS auditor” and operational guru when it comes to MA and DSNPs, Shelley takes Alliance member plans on a tactical journey of what, precisely, you are signing up for when you decide to stand up a DSNP.
Shelley’s hands-on, operational experience shines through in every segment of this workshop’s curriculum, and attendees will walk away with a playbook for their team tasked with making your DSNP venture successful. Just as with any new LOB, a DSNP impacts just about every part of your operations. Join us for this extended session to ensure you don’t miss a step. Shelley is known for her real-world “gold nuggets” … those little anecdotes she mentions from her on-the-ground work with health plans across the country.
Audience
- Government Programs leaders looking to launch a DSNP plan or who want to grow the one they have
- Clinical and quality leaders who want to learn more about what it takes to develop a solid Model of Care
- Operational leaders with responsibility for supporting the implementation of the DSNP LOB
- Informatics and Data intelligence teams who wish to support member insights development to inform care management, risk adjustment, and sales and marketing efforts
- Product developers who wish to understand how a DSNP fits into your product portfolio strategically
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Agenda
SCHEDULE
11:30 – 12:15pm CENTRAL TIME
1. Sales – HRA at the point of sale?
2. Enrollment – Check on Medicaid eligibility for newbies and ongoing
3. Customer Service- Community Outreach
4. Network – contracting/recontracting, billing changes, delegation and required training
12:15 – 12:25pm CENTRAL TIME
BREAK
12:25 – 1:15pm CENTRAL TIME
5. Medical Management
a. UM
b. Care and Case Management staffing
6. Claims and Print – no EOBs
7. Benefit Management HIDE, FIDE
8. Three way contract with State Medicaid
1:15 – 1:45pm CENTRAL TIME
BREAK
1:45 – 2:45pm CENTRAL TIME
9. Reporting and Audits
10. ICP. ICT Triaging Risk
11. MOC
12. Software to support required data management
2:45 – 3:00pm CENTRAL TIME
Q&A, OPEN DISCUSSION AND WRAP UP
Documents
Recording: How to build a DSNP in your own plan
Alliance health plan leaders launching a DSNP plan, or those growing the ones already in place, can't miss this virtual workshop led by government programs expert Shelley Stevenson. Shelley takes Alliance member plans on a tactical journey of what, precisely, you are signing up for when you decide to stand up a DSNP. Join us for this extended session to ensure you don't miss a step.
Case Management Software Criteria
Change Healthcare provides criteria and processes for CM software selection and planning.
Attendees
Below is a list of all delegates registered to date for this event
- Benjamin Aragon
- ALLIANCE MEMBER
- Manager of Product Development at Sharp Health Plan
- Susan Bearden
- ALLIANCE MEMBER
- Director of Case Management at AvMed
- Chelsea Byom
- ALLIANCE MEMBER
- Vice President Marketing, Communications and Outreach at Santa Clara Family Health Plan
- Linda Chang
- ALLIANCE MEMBER
- Director of Product and Application Development at Santa Clara Family Health Plan
- Angela Chen
- ALLIANCE MEMBER
- Director, Case Management & Behavioral Health at Santa Clara Family Health Plan
- Peter Constant
- ALLIANCE MEMBER
- Chief Growth Officer at MediGold
- Jacqueline Crews
- ALLIANCE MEMBER
- Director, Public Policy & Benefit Contracts at AvMed
- Gina Cuello
- ALLIANCE MEMBER
- Quality Accreditation Specialist at AvMed
- Melanie Curran-Mayo
- ALLIANCE MEMBER
- Lead Regulatory Affairs Specialist at AvMed
- JoAnna DiDonna
- ALLIANCE MEMBER
- Vice President, Claims and Configuration at Capital District Physicians' Health Plan (CDPHP)
- Mike Eaton
- ALLIANCE MEMBER
- Director of Pharmacy Government Programs at SelectHealth
- Victor FariƱas
- ALLIANCE MEMBER
- VP, BPO Operations at AvMed
- Jeremy Fejfar
- ALLIANCE MEMBER
- Pharmacy Director Government Programs at Quartz Health Solutions
- Lisa FitzPatrick
- ALLIANCE MEMBER
- Manager, Marketing Production at Santa Clara Family Health Plan
- Ashlyn Frazier
- ALLIANCE MEMBER
- Retention Manager at Health Alliance Plan (HAP)
- Melinda Frometa
- ALLIANCE MEMBER
- Manager, Product Development at AvMed
- Morgan Gunder
- ALLIANCE MEMBER
- Medicare Product Manager at Health Alliance Medical Plans
- Stephanie Hadcock
- ALLIANCE MEMBER
- Manager, Medicare Operations at Capital District Physicians' Health Plan (CDPHP)
- Robin Haehlke
- ALLIANCE MEMBER
- RN Clinical Quality Assurance Specialist at Quartz Health Solutions
- Melissa Hall
- ALLIANCE MEMBER
- Chief Operating Officer at Aspire Health Plan
- Lori Harris
- ALLIANCE MEMBER
- D-SNP Consultant at Johns Hopkins Health Plans
- Jenna Horner
- ALLIANCE MEMBER
- Director, Product Management & Business Development at MediGold
- David Hurst
- ALLIANCE MEMBER
- Chief Business Development Officer at Valley Health Plan
- Sarah Ireland
- ALLIANCE MEMBER
- Delegation Oversight Program Manager at Capital District Physicians' Health Plan (CDPHP)
- Patricia Issa
- ALLIANCE MEMBER
- Project Administrator at Neighborhood Health Plan of Rhode Island
- Frank Izquierdo
- ALLIANCE MEMBER
- SVP, Provider Solutions & Strategic Alliances at AvMed
- Kelly Kimball
- ALLIANCE MEMBER
- Manager Medical Management at Quartz Health Solutions
- Mark Kirchberg
- ALLIANCE MEMBER
- Director, Government Programs - Medicare at Quartz Health Solutions
- Joby Kolsun
- ALLIANCE MEMBER
- medical director at AvMed
- Patrick Koltz
- ALLIANCE MEMBER
- Chief Operations Officer at Prominence Health Plan
- Nancy Lam
- ALLIANCE MEMBER
- Manager, Care Coordination at CCHP
- Catherine Lojko
- ALLIANCE MEMBER
- Director, Compliance at AvMed
- Angie Lovell
- ALLIANCE MEMBER
- Director of Operations at Prominence Health Plan
- Thien Ly
- ALLIANCE MEMBER
- Medicare Outreach Manager at Santa Clara Family Health Plan
- James Maronde
- ALLIANCE MEMBER
- Director of Operations at Prominence Health Plan
- Beth Marootian
- ALLIANCE MEMBER
- Director of Business Development at Neighborhood Health Plan of Rhode Island
- Mark McCullough
- ALLIANCE MEMBER
- CFO and COO at Geisinger Health Plan
- Javier Mendoza
- ALLIANCE MEMBER
- Vice President, Product Mgmt. & Regulatory Affairs at AvMed
- Yareny Millare
- ALLIANCE MEMBER
- Supervisor at Santa Clara Family Health Plan
- Roger Milliner
- ALLIANCE MEMBER
- Chief Growth Officer at MetroPlusHealth
- Pat Mishra
- ALLIANCE MEMBER
- Project Manager at AvMed
- Jonathan Moody
- ALLIANCE MEMBER
- Director of ACA Products and Government Affairs at Quartz Health Solutions
- Stephen Muldoon
- ALLIANCE MEMBER
- Manager, Actuary at Sentara Health Plans (Optima)
- Mai-Phuong Nguyen
- ALLIANCE MEMBER
- FWA Program Manager at Santa Clara Family Health Plan
- Christine Nguyen
- ALLIANCE MEMBER
- Manager, Enrollment and Eligibility at Santa Clara Family Health Plan
- Ana Novas
- ALLIANCE MEMBER
- Manager of Quality/Accreditation and Credentialing at AvMed
- Michael Pasciuto
- ALLIANCE MEMBER
- Research Specialist at AvMed
- Kevin Privott
- ALLIANCE MEMBER
- Actuarial Analyst III at AvMed
- Tracie Rader
- ALLIANCE MEMBER
- Director, Operations/Enrollment & Billing at Health Alliance Plan (HAP)
- Pat Reda
- ALLIANCE MEMBER
- Director, Actuarial Services at Health Alliance Medical Plans
- Salma Riaz
- ALLIANCE MEMBER
- Sr Director, Medicare Advantage Plan Administration and Operations at Johns Hopkins Health Plans
- christina salm
- ALLIANCE MEMBER
- Vice President of Medical Management Operations at Quartz Health Solutions
- Ellis Seligman
- ALLIANCE MEMBER
- Manager, Clinical Reporting Analyst at AvMed
- Megha Shah
- ALLIANCE MEMBER
- Compliance Analyst at Santa Clara Family Health Plan
- Candy Sicle
- ALLIANCE MEMBER
- Head of Consumer Sales & Retention at AvMed
- Rachel Snyder
- ALLIANCE MEMBER
- Director of Product Development at Health Alliance Medical Plans
- Yamay Socarras
- ALLIANCE MEMBER
- Supervisor of Case Management at AvMed
- Anessa Suhr
- ALLIANCE MEMBER
- Operations Manager, Pharmacy Government Programs at Quartz Health Solutions
- Gwen Teh
- ALLIANCE MEMBER
- IT, Manager of Configuration at Santa Clara Family Health Plan
- Tammy Thomas
- ALLIANCE MEMBER
- Benefits Specialist at AvMed
- Lynette Topacio
- ALLIANCE MEMBER
- Marketing Project Manager at Santa Clara Family Health Plan
- Claudia Villanueva
- ALLIANCE MEMBER
- Manager, Value Based Relationships at AvMed
- Laura Watkins
- ALLIANCE MEMBER
- Vice President, Marketing and Enrollment at Santa Clara Family Health Plan
- Cynthia Weiss
- ALLIANCE MEMBER
- Director, Quality, Accreditation and Wellness at AvMed
- Daniel Welch
- ALLIANCE MEMBER
- Director, IT Business Integration at Santa Clara Family Health Plan
- Rebecca Welling
- ALLIANCE MEMBER
- VP Risk adjustment at SelectHealth
- Lynn Williams
- ALLIANCE MEMBER
- Director, Medical Management at AvMed
- Joan Wood
- ALLIANCE MEMBER
- Business Planning Manager at Neighborhood Health Plan of Rhode Island
- Sam Wu
- ALLIANCE MEMBER
- Manager, Actuarial Services at Health Alliance Medical Plans
- Theresa Zhang
- ALLIANCE MEMBER
- Operations Project Manager at Santa Clara Family Health Plan
- David Gallegos
- SPONSOR
- SVP Consulting Services at Optum Advisory
- Jennifer Maze
- SPONSOR
- Vice President, Growth at Healthmine
- Peter Trask
- SPONSOR
- Healthcare Consultant at Optum Advisory
Speakers
- Robin Haehlke
RN Clinical Quality Assurance Specialist at Quartz Health Solutions
click here for full people profile
- Mark Kirchberg
Director, Government Programs - Medicare at Quartz Health Solutions
click here for full people profile
- Anita McCreavy
Consultant at Optum Advisory
click here for full people profile
- Shelley Stevenson
Director, Government Programs Practice at Optum Advisory
click here for full people profile