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WORKSHOP: How to build a DSNP in your own plan

Event Date: 8/27/2021

Event Overview

Friday, 8/27/2021
11:30 AM CT – 3:00 PM CT (3 hours, 30 minutes)
Hosted by: Change Healthcare

If you are a health plan leader looking to launch a DSNP plan -- or if you want to grow the one you already have – don’t miss this deep-dive, virtual workshop led by government programs expert Shelley Stevenson. A “recovering CMS auditor” and operational guru when it comes to MA and DSNPs, Shelley takes Alliance member plans on a tactical journey of what, precisely, you are signing up for when you decide to stand up a DSNP. 


Shelley’s hands-on, operational experience shines through in every segment of this workshop’s curriculum, and attendees will walk away with a playbook for their team tasked with making your DSNP venture successful. Just as with any new LOB, a DSNP impacts just about every part of your operations. Join us for this extended session to ensure you don’t miss a step. Shelley is known for her real-world “gold nuggets” … those little anecdotes she mentions from her on-the-ground work with health plans across the country.

Audience

  • Government Programs leaders looking to launch a DSNP plan or who want to grow the one they have
  • Clinical and quality leaders who want to learn more about what it takes to develop a solid Model of Care
  • Operational leaders with responsibility for supporting the implementation of the DSNP LOB
  • Informatics and Data intelligence teams who wish to support member insights development to inform care management, risk adjustment, and sales and marketing efforts
  • Product developers who wish to understand how a DSNP fits into your product portfolio strategically



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Agenda

SCHEDULE

11:30 – 12:15pm CENTRAL TIME

1. Sales – HRA at the point of sale?
2. Enrollment – Check on Medicaid eligibility for newbies and ongoing
3. Customer Service- Community Outreach
4. Network – contracting/recontracting, billing changes, delegation and required training

12:15 – 12:25pm CENTRAL TIME

BREAK

12:25 – 1:15pm CENTRAL TIME

5. Medical Management
a. UM
b. Care and Case Management staffing
6. Claims and Print – no EOBs
7. Benefit Management HIDE, FIDE
8. Three way contract with State Medicaid

1:15 – 1:45pm CENTRAL TIME

BREAK

1:45 – 2:45pm CENTRAL TIME

9. Reporting and Audits
10. ICP. ICT Triaging Risk
11. MOC
12. Software to support required data management

2:45 – 3:00pm CENTRAL TIME

Q&A, OPEN DISCUSSION AND WRAP UP

Documents
9/3/2021

Recording: How to build a DSNP in your own plan
Alliance health plan leaders launching a DSNP plan, or those growing the ones already in place, can't miss this virtual workshop led by government programs expert Shelley Stevenson. Shelley takes Alliance member plans on a tactical journey of what, precisely, you are signing up for when you decide to stand up a DSNP. Join us for this extended session to ensure you don't miss a step.

8/30/2021

Case Management Software Criteria
Change Healthcare provides criteria and processes for CM software selection and planning.

Attendees

Below is a list of all delegates registered to date for this event

  • Benjamin Aragon
  • ALLIANCE MEMBER
  • Manager of Product Development at Sharp Health Plan
  • Susan Bearden
  • ALLIANCE MEMBER
  • Director of Case Management at AvMed
  • Chelsea Byom
  • ALLIANCE MEMBER
  • Vice President Marketing, Communications and Outreach at Santa Clara Family Health Plan
  • Linda Chang
  • ALLIANCE MEMBER
  • Director of Product and Application Development at Santa Clara Family Health Plan
  • Angela Chen
  • ALLIANCE MEMBER
  • Director, Case Management & Behavioral Health at Santa Clara Family Health Plan
  • Jacqueline Crews
  • ALLIANCE MEMBER
  • Director, Public Policy & Benefit Contracts at AvMed
  • Gina Cuello
  • ALLIANCE MEMBER
  • Quality Accreditation Specialist at AvMed
  • JoAnna DiDonna
  • ALLIANCE MEMBER
  • Vice President, Claims and Configuration at Capital District Physicians' Health Plan (CDPHP)
  • Mike Eaton
  • ALLIANCE MEMBER
  • Director of Pharmacy Government Programs at SelectHealth
  • Jeremy Fejfar
  • ALLIANCE MEMBER
  • Pharmacy Director Government Programs at Quartz Health Solutions
  • Lisa FitzPatrick
  • ALLIANCE MEMBER
  • Manager, Marketing Production at Santa Clara Family Health Plan
  • Ashlyn Frazier
  • ALLIANCE MEMBER
  • Retention Manager at Health Alliance Plan (HAP)
  • Morgan Gunder
  • ALLIANCE MEMBER
  • Medicare Product Manager at Health Alliance Medical Plans
  • Stephanie Hadcock
  • ALLIANCE MEMBER
  • Manager, Medicare Operations at Capital District Physicians' Health Plan (CDPHP)
  • Robin Haehlke
  • ALLIANCE MEMBER
  • RN Clinical Quality Assurance Specialist at Quartz Health Solutions
  • Melissa Hall
  • ALLIANCE MEMBER
  • Chief Operating Officer at Aspire Health Plan
  • Lori Harris
  • ALLIANCE MEMBER
  • D-SNP Consultant at Johns Hopkins Health Plans
  • Jenna Horner
  • ALLIANCE MEMBER
  • Director, Product Management & Business Development at MediGold
  • David Hurst
  • ALLIANCE MEMBER
  • Chief Business Development Officer at Valley Health Plan
  • Sarah Ireland
  • ALLIANCE MEMBER
  • Delegation Oversight Program Manager at Capital District Physicians' Health Plan (CDPHP)
  • Patricia Issa
  • ALLIANCE MEMBER
  • Project Administrator at Neighborhood Health Plan of Rhode Island
  • Frank Izquierdo
  • ALLIANCE MEMBER
  • SVP, Provider Solutions & Strategic Alliances at AvMed
  • Kelly Kimball
  • ALLIANCE MEMBER
  • Manager Medical Management at Quartz Health Solutions
  • Mark Kirchberg
  • ALLIANCE MEMBER
  • Director, Government Programs - Medicare at Quartz Health Solutions
  • Joby Kolsun
  • ALLIANCE MEMBER
  • medical director at AvMed
  • Patrick Koltz
  • ALLIANCE MEMBER
  • Chief Operations Officer at Prominence Health Plan
  • Nancy Lam
  • ALLIANCE MEMBER
  • Manager, Care Coordination at CCHP
  • Angie Lovell
  • ALLIANCE MEMBER
  • Director of Operations at Prominence Health Plan
  • Thien Ly
  • ALLIANCE MEMBER
  • Medicare Outreach Manager at Santa Clara Family Health Plan
  • James Maronde
  • ALLIANCE MEMBER
  • Director of Operations at Prominence Health Plan
  • Beth Marootian
  • ALLIANCE MEMBER
  • Director of Business Development at Neighborhood Health Plan of Rhode Island
  • Javier Mendoza
  • ALLIANCE MEMBER
  • Vice President, Product Mgmt. & Regulatory Affairs at AvMed
  • Yareny Millare
  • ALLIANCE MEMBER
  • Supervisor at Santa Clara Family Health Plan
  • Roger Milliner
  • ALLIANCE MEMBER
  • Chief Growth Officer at MetroPlusHealth
  • Pat Mishra
  • ALLIANCE MEMBER
  • Project Manager at AvMed
  • Jonathan Moody
  • ALLIANCE MEMBER
  • Director of ACA Products and Government Affairs at Quartz Health Solutions
  • Stephen Muldoon
  • ALLIANCE MEMBER
  • Manager, Actuary at Sentara Health Plans (Optima)
  • Mai-Phuong Nguyen
  • ALLIANCE MEMBER
  • FWA Program Manager at Santa Clara Family Health Plan
  • Christine Nguyen
  • ALLIANCE MEMBER
  • Manager, Enrollment and Eligibility at Santa Clara Family Health Plan
  • Ana Novas
  • ALLIANCE MEMBER
  • Manager of Quality/Accreditation and Credentialing at AvMed
  • Tracie Rader
  • ALLIANCE MEMBER
  • Director, Operations/Enrollment & Billing at Health Alliance Plan (HAP)
  • Pat Reda
  • ALLIANCE MEMBER
  • Director, Actuarial Services at Health Alliance Medical Plans
  • Salma Riaz
  • ALLIANCE MEMBER
  • Sr Director, Medicare Advantage Plan Administration and Operations at Johns Hopkins Health Plans
  • christina salm
  • ALLIANCE MEMBER
  • Vice President of Medical Management Operations at Quartz Health Solutions
  • Ellis Seligman
  • ALLIANCE MEMBER
  • Manager, Clinical Reporting Analyst at AvMed
  • Megha Shah
  • ALLIANCE MEMBER
  • Compliance Analyst at Santa Clara Family Health Plan
  • Candy Sicle
  • ALLIANCE MEMBER
  • Head of Consumer Sales & Retention at AvMed
  • Rachel Snyder
  • ALLIANCE MEMBER
  • Director of Product Development at Health Alliance Medical Plans
  • Yamay Socarras
  • ALLIANCE MEMBER
  • Supervisor of Case Management at AvMed
  • Anessa Suhr
  • ALLIANCE MEMBER
  • Operations Manager, Pharmacy Government Programs at Quartz Health Solutions
  • Gwen Teh
  • ALLIANCE MEMBER
  • IT, Manager of Configuration at Santa Clara Family Health Plan
  • Lynette Topacio
  • ALLIANCE MEMBER
  • Marketing Project Manager at Santa Clara Family Health Plan
  • Laura Watkins
  • ALLIANCE MEMBER
  • Vice President, Marketing and Enrollment at Santa Clara Family Health Plan
  • Cynthia Weiss
  • ALLIANCE MEMBER
  • Director, Quality, Accreditation and Wellness at AvMed
  • Daniel Welch
  • ALLIANCE MEMBER
  • Director, IT Business Integration at Santa Clara Family Health Plan
  • Lynn Williams
  • ALLIANCE MEMBER
  • Director, Medical Management at AvMed
  • Joan Wood
  • ALLIANCE MEMBER
  • Business Planning Manager at Neighborhood Health Plan of Rhode Island
  • Sam Wu
  • ALLIANCE MEMBER
  • Manager, Actuarial Services at Health Alliance Medical Plans
  • Theresa Zhang
  • ALLIANCE MEMBER
  • Operations Project Manager at Santa Clara Family Health Plan
  • Peter Trask
  • SPONSOR
  • Healthcare Consultant at Optum Advisory
Speakers