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Compliance Specialist

Location
San Francisco Bay Area

Employment Type
Full-Time, Hybrid (2 Days in Office)

Position Summary
The Compliance Specialist supports the efforts of the Compliance Officer to improve CCHP’s public presence and to provide excellent service to our existing and potential members, fellow employees, and business partners. With strong organizational skills, the Compliance Specialist assists the Compliance Officer in achieving the goals and objectives; identifies and resolves a variety of issues related to regulatory issues; maintains basic commercial regulatory files; develops and facilitates marketing materials; and prepares and submits Medicare/commercial marketing materials to federal and state regulators. This person has direct, daily contact with CCHP and Chinese Hospital managers, and other office staff persons.

Essential Duties & Responsibilities
Assists with regulatory filings into the Department of Managed Health Care (DMHC) and Centers for Medicare and Medicaid Services (CMS) protocols.
Assists the Compliance Officer to monitor the day-to-day compliance activities.
Assists with conducting the compliance risk assessment and assist with internal audit and monitoring activities.
Coordinates and/or manages the response to, and investigation of, privacy and security incidents and breaches of protected information; provide guidance or technical assistance and follow-up on mitigation and corrective action activities.
Coordinates activities related to the implementation of compliance and privacy mandates (i.e., Federal and State laws and regulations including privacy and FWA risk assessments, audits, and the preparation of reports / metrics / dashboards.
Extracts data, notices, as required, in DMHC Systems (e.g., Timely Access Reporting, etc.).
Under the supervision of the Compliance Officer, research, analyze, and interpret laws, regulations, and contracts; develop, review, and update policies and procedures; conduct routine or focused reviews for adherence to State, and local (Covered California) regulatory and contractual requirements, as well as organizational needs. – DMHC & DHCS /State and Accreditation (NCQA).
Assists organization with internal, external, and regulatory audits.
Provide guidance and assistance to CCHP departments in statutory and regulatory requirements
Assists the Compliance Officer with responding to compliance hotline reports, department calls, reports of non-compliance, or other contacts. Assist with strategizing potential solutions and their implementation, including but not limited to compliance review spot-checks, training sessions, or policy revisions.
Performs ongoing compliance reviews to detect or confirm compliance violations.
Proactively cultivates and maintains strong, positive working relationships.
Maintains confidentiality of all information related to members, medical staff, employees, integrity issues, audits, and, as appropriate, other information.
Assists with or leads the development of compliant marketing materials.
Assists in performing presentations on educational trainings.
Stays knowledgeable and up-to-date with compliance of regulatory requirements.
Follows established and newly implemented changes in departmental policy.
Accepts and performs other duties as assigned.

Qualifications
Bachelors degree or equivalent in Business Administration, Health Care or related field
Two years prior experience in a health care environment
Strong interpersonal and communication skills and ability to work effectively with a wide range of constituencies
Excellent time management, organizing and coordinating skills
Ability to make rational judgments on sensitive and confidential issues
Ability to set and change priorities quickly and as the situation warrants
Strong skills in Microsoft applications including MS Office: Word, Excel, PowerPoint, and Outlook
Follows directions carefully and completely
Works efficiently to maximize productivity
Strong written and verbal skills
Professional in manner and appearance

Physical requirements
Able to lift up to 30 pounds
Use proper body mechanics when handling equipment
Standing, walking and moving 50% of the day.

Base Pay Scale
Starting at $26.50/hour – $40.80/hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

Time:  Full time
Salary:  Hourly
Category:  Compliance

Updated: 2/6/2024 6:40:01 PM

Job Contact:
Brianna Jung
415-774-3418

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445 Grant Avenue
San Francisco, CA 94108

415-774-3418