• The constant customer

    Dennis Bolin, Health Plan Alliance
    If your health plan ceased to exist, would your members and employees be sad or indifferent? David Neeleman, airline industry leader, asked health plan executive leaders this question at the Alliance Fall Leadership meeting. His message, and that of a recent Gallup study, provide health plans guidance for building loyalty and brand ambassadors.

  • What cornhole can teach you about cybersecurity

    Kristin Rodriguez, Health Plan Alliance
    The Alliance Risk Management, Vendor Oversight and Cybersecurity Value Visit was in Dallas last month (September 13-15). During the outdoor networking reception, attendees stumbled upon a cornhole court and found that the same principles that apply to cornhole can also make or break your cybersecurity strategy.

  • Top takeaways from the Alliance August Medicaid Fly-in on social determinants on health

    Kristin Rodriguez, Health Plan Alliance
    While the challenge of adequately accounting for and managing social determinants of health isnít limited to only health plans serving Medicaid populations, no organization feels it more than those serving these vulnerable populations. But we found in Oregon that these organizations are also embracing new and innovative approaches to changing that.

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